All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2024

awesome support

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Joozoori, Thanks for the 5-star review! We appreciate your business! The Support Team

5 / 5 Share

Feb. 7, 2024

I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there Arome Fragrances, We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :) The Support Team

5 / 5 Share

Feb. 5, 2024

This app has opened up so many options to my products! It is so easy to use and the customer service is OUTSTANDING. Love this product!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Sweetwoods, It is fantastic to hear that Product Options & Customizer has allowed your products to have so many options. It is also exciting to hear that our support team was able to assist you with what you needed. Thank you for acknowledging the app and the support! The Support Team

5 / 5 Share

Jan. 31, 2024

Great app - meets our needs and also has immediate customer service if needed.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Brian de Staic, Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime! The Support Team

5 / 5 Share

Jan. 30, 2024

The best part about this app, is the fast and super friendly support I got any time I sent a chat request. Customer support is always greatly appreciated.

Store

Cocoita

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Cocoita, Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need. The Support Team

5 / 5 Share

Jan. 30, 2024

Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Key Workwear, This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us! The Support Team

5 / 5 Share

Jan. 30, 2024

Really helpful when i reached out and solved the issue in no time.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Dunk Cookies, Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for. The Support Team

5 / 5 Share

Jan. 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Team Outfitters Sarnia, Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything. The Support Team

5 / 5 Share

Jan. 29, 2024

The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nickel & Suede, We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us! The Support Team

5 / 5 Share

April 7, 2024

Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Safetyin, We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you! The Support Team

5 / 5 Share

Jan. 28, 2024

Good support

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Einkpads, Thanks for leaving this review of our support team! We appreciate it. The Support Team

5 / 5 Share

Jan. 27, 2024

Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team

5 / 5 Share

Jan. 26, 2024

Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team

5 / 5 Share

Jan. 22, 2024

Great app with the needed options and easy to use. Great Customer support the few times needed

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Twisted ShifterZ, Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be. The Support Team

5 / 5 Share

Jan. 22, 2024

Excellent customer support from Shevaughn.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Designer Bee of New England, We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this! The Support Team

5 / 5 Share

Jan. 22, 2024

Very good tech support. Recommend

Store

agamat

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings agamat, Thank you for recognizing and recommending our support services. We appreciate your business. The Support Team

5 / 5 Share

Jan. 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello Bambi Bags, We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us! The Support Team

5 / 5 Share

Jan. 21, 2024

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there SINK GOLF, Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us! The Support Team

5 / 5 Share

Jan. 20, 2024

I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there K&J Keepsakes, Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store. The Support Team

5 / 5 Share

Jan. 8, 2024

Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Sketch.Stitch.Love Ltd., We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything. The Support Team