PC ‑ Custom Product Options
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I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!
Hello there Arome Fragrances, We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :) The Support Team
Great app - meets our needs and also has immediate customer service if needed.
Hi there Brian de Staic, Thanks for leaving us this 5-star review. We strive to provide the best customer support services for our merchants and we are happy that you got the immediate assistance that you needed. We are here to help anytime! The Support Team
The best part about this app, is the fast and super friendly support I got any time I sent a chat request. Customer support is always greatly appreciated.
Greetings Cocoita, Thank you for acknowledging our support team and leaving this great review. We are happy that you received quick resolution to your chat request and were able to get the help tht you needed. Do not hesitate to reach out to us anytime you need. The Support Team
Great app just what we needed here at Key Workwear. Their tec support is fantastic, fast responce times and will even do the task you are strugling with.
Hi there Key Workwear, This is a fantastic review and we are so glad that you left it! Hearing that you were struggling and reached out to get support is what we needed to hear. We do not want any merchants to struggle when we can provide fast service to get you up and running. Thanks for acknowledging our support team. We are here anytime you need us! The Support Team
Really helpful when i reached out and solved the issue in no time.
Hi there Dunk Cookies, Thanks for the 5-star review. We are glad that you reached out to get assistance and that you received the resolution you were looking for. The Support Team
Very easy to use app and the customer service is EXCELLENT!
Hi there Team Outfitters Sarnia, Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything. The Support Team
The app is extremely easy to navigate and work, but more importantly Shevaughn in customer service is tremendous. He is so diligent and fast at responding to any of our problems and assures that they will be fixed immediately. He's on top of it. I couldn't ask for a better experience!
Hello Nickel & Suede, We appreciate you taking the time to leave this fantastic review! Shevaughn takes pride in giving the best customer support service he can provide and it is great that you got to experience that. We are here if you need us! The Support Team
Very good customer service and kindli help! Timely reply in different time zones!.Thank you very much for their work!
Greetings Safetyin, We are happy that you reached out to get assistance and we appreciate you acknowledging the support you received. Thank you! The Support Team
Good support
Hi there Einkpads, Thanks for leaving this review of our support team! We appreciate it. The Support Team
Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..
Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team
Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.
Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team
Great app with the needed options and easy to use. Great Customer support the few times needed
Greetings Twisted ShifterZ, Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be. The Support Team
Excellent customer support from Shevaughn.
Hello Designer Bee of New England, We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this! The Support Team
Very good tech support. Recommend
Greetings agamat, Thank you for recognizing and recommending our support services. We appreciate your business. The Support Team
Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!
Hello Bambi Bags, We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us! The Support Team
10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.
Hi there SINK GOLF, Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us! The Support Team
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes, Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store. The Support Team
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd., We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything. The Support Team
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Hi there justthegoods, What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant! The Support Team
This app is amazing and the customer service is OUTSTANDING. Highly recommend!
Greetings Kate's, It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it! The Support Team
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