All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2024

Great app with the needed options and easy to use. Great Customer support the few times needed

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Twisted ShifterZ, Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be. The Support Team

5 / 5 Share

Jan. 22, 2024

Excellent customer support from Shevaughn.

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Designer Bee of New England, We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this! The Support Team

5 / 5 Share

Jan. 22, 2024

Very good tech support. Recommend

Store

agamat

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings agamat, Thank you for recognizing and recommending our support services. We appreciate your business. The Support Team

5 / 5 Share

Jan. 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello Bambi Bags, We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us! The Support Team

5 / 5 Share

Jan. 21, 2024

Great Customer Service!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Rock Island Signs, Thank you for reviewing our support services. Let us know if you need anything. The Support Team

5 / 5 Share

Jan. 21, 2024

10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there SINK GOLF, Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us! The Support Team

5 / 5 Share

Jan. 20, 2024

I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there K&J Keepsakes, Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store. The Support Team

5 / 5 Share

Jan. 19, 2024

Thank you for your quick response and help i appreciate very very much

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Ravadino - Gifts For Your Loved Ones, Thank you for acknowledging our support services. We are glad we could help you! The Support Team

5 / 5 Share

Jan. 19, 2024

I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello ABCDesignz, Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business. The Support Team

5 / 5 Share

Jan. 9, 2024

My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support. It was easy to schedule a meeting at my time We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes. Shevaughn was so patient with me during the meeting and super professional! it gives confidence to know there is an excellent service and technical support, this is so important. Thank you Shevaughn and Product Customer team for an excellent app and support.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Shahar, Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us! The Support Team

5 / 5 Share

Jan. 8, 2024

Ive tried several apps for weeks and always stumbled with issues, this one has been the best so far, definitely sticking with it and they have the quickest customer support! Deepanjoy helped me witha minor issue within minutes and my store is ready to launch!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Proud Promo Merch, Thank you for leaving us this great review. We are so happy that not only was Deepanjoy able to give you the customer support you needed, but that the app is one that you can benefit from. Please do not hesitate to reach out to us with any support you need. We are here to help! The Support Team

5 / 5 Share

Jan. 8, 2024

Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Sketch.Stitch.Love Ltd., We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything. The Support Team

5 / 5 Share

Jan. 7, 2024

Really helpful;

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Blazin Butterflies, Thanks for leaving us this review! We are happy that we could help you. The Support Team

5 / 5 Share

Jan. 7, 2024

I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)

Using app

Over 9 years

Total reviews

12

Average rating

4.4

Developer Reply

Hi there justthegoods, What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant! The Support Team

5 / 5 Share

Dec. 8, 2023

10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Bijoux D'Amour, We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us. The Support Team

5 / 5 Share

Dec. 8, 2023

This app is amazing and the customer service is OUTSTANDING. Highly recommend!

Store

Kate's

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Kate's, It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it! The Support Team

5 / 5 Share

Dec. 8, 2023

Great service, and extremelllllllly thorough highly recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Motorcycle Collection, Thanks for acknowledging the service you received from our support team. We are happy they were able to assist you and give you what you needed for your app. The Support Team

5 / 5 Share

Dec. 6, 2023

New to the app, very happy with the options provided and most of all the customer service. Both Nicoz and Shev were able to guide me step by step to install new features to my website and made a huge task feel quick, simple and easy to learn. Very excited to progress further and see what new features I can use. Thanks

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dilmeet Kaur, This is a great review and we appreciate you leaving it for us! We love to hear that you are happy with the options and the customer support team. It is great that both Shev and Nicoz were able to give you the direction you needed to get your features on your website. Thanks for using Product Options & Customizer. The Support Team

5 / 5 Share

Dec. 6, 2023

I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there AI Petstore, We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer. The Support Team

5 / 5 Share

Dec. 6, 2023

This is 100 the BEST Product Options & Customizer App! Very easy to setup and user friendly layout. The tech support team was also amazing. I needed some help with my shop's custom options and they were so quick to respond I was impressed and the service was so outstanding. Highly recommend this app for any product options and customization!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Laser Cut Customs, What a fantastic review to read! We appreciate you acknowledging the app and the amazing support team we have in place to assist merchants such as you. Product Options & Customization is a great app with proven results and we are glad to have you as a valued merchant. Let us know if you need anything! The Support Team