PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,783
chart
#446
All reviews
Rating Breakdown
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Jan. 27, 2024
Fantastic service, I wasn't able to get a product to load on my product list. I sent a message and had the issue resolved immediately.. Awesome service..
Hi Ohio Hat Company, We love to hear that you had fantastic service and we are especially happy that you reached out to us to get that support! With Product Options & Customizer, there are many different ways to set up your store and having that extra assistance can help in so many ways. Let us know if you need anything! The Support Team
Jan. 26, 2024
Works great! Took me about 30 mins to figure it out and my support representative fixed an issue I had really quickly.
Greetings Surefoot, It is great to see that Product Options & Customizer works for what you need for your store. We are happy you reached out to our support team to get assistance. That is what we strive to do for our merchants! Thanks for the review! The Support Team
Jan. 26, 2024
Its a great product and they are very helpfull for showing what the app can do !! taking a lot of time !
Hi there PersonalGlasses, Thanks for acknowledging our support team and leaving this review. We love to help merchants navigate through the product to assist in getting all of the options that you need. Let us know if you need anything! The Support Team
Jan. 26, 2024
It has a variety of features and functions. Customer service is courteous and responsive.
Hello R + store, Thank you for taking the time to leave this review of Product Options & Customizer. We love to hear that you had responsive customer support and that the customization is what you need for your store. We are here if you need us! The Support Team
Jan. 24, 2024
First time user here. Amazing support, very friendly and helpful and fast. I'm gonna stick around.
Hi there Custom Additions, Thanks for leaving us this review and we are glad you are here! Our support team strives to give the best customer experience ever and if you need us for anything, please do not hesitate to reach out! The Support Team
Jan. 22, 2024
Great app with the needed options and easy to use. Great Customer support the few times needed
Greetings Twisted ShifterZ, Thank you for writing this review of Product Options & Customizer and our support services. We are here to help anytime you need it to get your business up and running the way you want it to be. The Support Team
Jan. 22, 2024
Excellent customer support from Shevaughn.
Hello Designer Bee of New England, We are happy to hear that Shevaughn gave you great customer support and we appreciate you acknowledging this! The Support Team
Jan. 22, 2024
Very good tech support. Recommend
Greetings agamat, Thank you for recognizing and recommending our support services. We appreciate your business. The Support Team
Jan. 21, 2024
Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!
Hello Bambi Bags, We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us! The Support Team
Jan. 21, 2024
Great Customer Service!
Greetings Rock Island Signs, Thank you for reviewing our support services. Let us know if you need anything. The Support Team
Jan. 21, 2024
10 out of 10. A great app and even better support / service. This has made it really easy for my customers to fully customise there product. Why i didnt use this sooner i dont know. Thanks Olly.
Hi there SINK GOLF, Thank you for leaving us this review of our app and support services. We are glad you reached out to get assistance to help with your customization needs. We are here to help anytime you need us! The Support Team
Jan. 20, 2024
I signed up for the free trial tonight and had some trouble getting everything setup. I reached out via chat and Aman helped me right away. Very prompt and so helpful to get my customization working. Thank you!
Hi there K&J Keepsakes, Thank you for leaving us this great review! We are so happy that you reached out for assistance and that Aman was able to quickly help you out. It is great that Product Options & Customizer is able to provide you with what you need for your store. The Support Team
Jan. 19, 2024
Thank you for your quick response and help i appreciate very very much
Using app
About 2 months
Total reviews
1
Average rating
5.0
Greetings Ravadino - Gifts For Your Loved Ones, Thank you for acknowledging our support services. We are glad we could help you! The Support Team
Jan. 19, 2024
I tried a few other apps but they just werent meeting my needs.This is when i downloaded this app. I cant recommend it enough as i can add in any product option i need. it has solved all my problems for my site. I also cant recommend the live chat tech support enough, Shevaughn was very friendly and helpful and helped me solve my problem in under 20 minutes.
Hello ABCDesignz, Thank you for taking the time to write this fantastic review. It is great to hear that Product Options & Customizer is what you need for your store and that Shevaughn was able to assist you with your set up! We are here if you need us and we appreciate your business. The Support Team
Jan. 9, 2024
My name is Shahar, I'm using the Product Customizer app for 5 years with my website. Now I created another website and needed some technical support. It was easy to schedule a meeting at my time We started the meeting at the selected time by "Microsoft Teams", it took for Shevaughn and me to solve the issue in a few minutes. Shevaughn was so patient with me during the meeting and super professional! it gives confidence to know there is an excellent service and technical support, this is so important. Thank you Shevaughn and Product Customer team for an excellent app and support.
Hello Shahar, Wow, this is an amazing review! We so appreciate you taking the time to express your ease of experience with scheduling a meeting with Shevaughn and troubleshooting your issue with quick results. We definitely strive to provide this ease of experience for all of our merchants. Thank you for acknowledging our app and our team! We are here when you need us! The Support Team
Jan. 8, 2024
Ive tried several apps for weeks and always stumbled with issues, this one has been the best so far, definitely sticking with it and they have the quickest customer support! Deepanjoy helped me witha minor issue within minutes and my store is ready to launch!!!
Greetings Proud Promo Merch, Thank you for leaving us this great review. We are so happy that not only was Deepanjoy able to give you the customer support you needed, but that the app is one that you can benefit from. Please do not hesitate to reach out to us with any support you need. We are here to help! The Support Team
Jan. 8, 2024
Always quick to help sort out any issues. Very polite and helpful. Cannot fault. Thanks particularly to Shevaughn for being so patient.
Hi there Sketch.Stitch.Love Ltd., We appreciate you recognizing our support team. Shevaughn is an amazing team member and we are lucky to have him. Thanks for leaving this review and do not hesitate to reach out for anything. The Support Team
Jan. 7, 2024
Really helpful;
Greetings Blazin Butterflies, Thanks for leaving us this review! We are happy that we could help you. The Support Team
Jan. 7, 2024
I have been using this app since I first started using Shopify, so since 2015 IIRC. It is perfect for highly customizable with many variations and, best of all, live chat tech support is FANTASTIC!! Last week I updated to a 2.0 theme and had no idea product customizer wasn't working ... not until I started looking at orders and realized there was no customization data present. I submitted as many screenshots as I could of all my efforts to fix the problem, created a staff account, and the Product Customizer team got everything working again within minutes. I'm so relieved! Thank you so much :)
Hi there justthegoods, What a great review you left us! We really appreciate you taking the time to detail this review and acknowledge the support you received in setting up your new 2.0 theme. We strive to assist in every way that we can and we are here for you when you need us. Thank you for being a valued merchant! The Support Team
Dec. 8, 2023
10/10 customer service. Shevaughn was a huge help & very knowledgeable. The app does exactly what i was looking for. Would recommend
Hi there Bijoux D'Amour, We are happy to receive this outstanding review of the app and our team member, Shevaughn. Thank you for acknowledging his assistance that he provided! We are here to help anytime you need us. The Support Team