All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2023

Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Olson Photography, We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team. The Product Options & Customizer support team

5 / 5 Share

April 23, 2024

My problem was fixed right away, I have always received great customer service!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Garon Brothers Promotional, Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else. The Product Options and Customizer support team

5 / 5 Share

Sept. 29, 2023

"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there Covenant Security Equipment, What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store. The Product Options & Customizer Support Team

5 / 5 Share

Sept. 26, 2023

Good APP. Solve my problem quickly.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there BelaCustom, Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you! The Product Options and Customizer Team

5 / 5 Share

Sept. 21, 2023

Großartiger Support, vertrau bruder

Store

Dupify

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Dupify, Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen! Das Team für Produktoptionen und Customizer

5 / 5 Share

Sept. 12, 2023

One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.

Store

PITANI

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Greetings PITANI, We love to hear that Product Options and Customizer is one of your favorite apps in the app store and that you took the time to leave us this great review! Thank you for using our customer service to assist you. We are here to help! Stephanie and the Customer Support Team

5 / 5 Share

Sept. 11, 2023

Parfait Nicoz est vraiment le boss !

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Bonjour Rubyquality, Merci d’avoir laissé cette excellente critique! Nous apprécions que Nicoz ait pu vous aider et vous faciliter la vie! Nous espérons que Product Options et Customizer vous apporteront tous les avantages dont vous avez besoin pour votre magasin. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there Stinky Pinkies, We appreciate that you took the time to write this 5-star review and that you reached out to our support team to get the help you needed setting up your app. It is great to hear that Product Options and Customizer is benefiting your products from your store. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 6, 2023

Their app is great. Customer service and support line even better!

Store

Truphae

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Truphae, Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 29, 2023

We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.

Store

Pole

Using app

About 1 year

Total reviews

11

Average rating

3.5

Developer Reply

Hi there Pole, Thank you for taking the time to leave us this awesome review! We love that you are able to customize your products easily and that Product Options and Customizer works for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 28, 2023

A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you North Rockland Athletics powered by Fleet Fundraising, We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store! Stephanie & The Customer Support Team

5 / 5 Share

Aug. 28, 2023

Great App. Works very good. Customer support is 24/7 in chat. Great service! 100& recommend this app. Thank you

Using app

7 days

Total reviews

18

Average rating

5.0

Developer Reply

Hello there ZITOCASES, Thank you for taking the time to leave this 5-star review. We appreciate that you were able to use our customer support to assist you with setting up your app the way you want it to work. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 24, 2023

The Support form Nicoz was Great, he helped me well! The Support is even available at 2 AM (UTC+2). The App is also working well! Also very easy to use, and there are a lot of options to customize.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Raindrop Care & Home, Thank you for leaving us such a great 5-star review. We love to hear that Nicoz was able to give you great support and help you with all of your customization you wanted for your store. That is what is great about Product Options and Customization, the ability to make it your own! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 16, 2023

We've just begun using this app, and I ran into a couple of issues related to our Shopify theme. I chatted with support twice in one day and Shevaughn was so helpful...both in solving my problem and in thinking ahead to another issue that might trip us up in the future. I really appreciated it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there KC Merch Co, First and foremost, thank you for the great review and for reaching out for support when you needed it! We are ecstatic that Shevaughn could step up and assist you with your needs in setting up your Product Options and Customizer app and that he was able to identify the future needs. We take pride in our customer support service and we love that you have found what you need in Product Options and Customizer. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 11, 2023

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you gruporosadorodriguez, Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products! Stephanie & The Customer Support Team

5 / 5 Share

Aug. 7, 2023

I had some issues you today, trying to move some blocks around and making sure I set my Wizard up correctly. Kevon helped me twice, and he was amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there NYTEX Pro Shop, Thank you so much for your 5-star review. It is awesome that Kevon could step up and assist you with your desired set up. We appreciate that Product Options and Customizer can benefit your store! Stephanie & the Customer Support Team

5 / 5 Share

Aug. 3, 2023

I am still learning how to fully use this app. But I have to say the customer support is AWESOME! Once a live person is on, which was quick, it's a live person who jumps right in. No bot making you spin your wheels. Shevaughn was great and has given top-rate customer service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Frances Moon, Thank you for taking the time to leave such a great review! We are happy that Shevaughn was able to provide awesome, quick service for you. We love it that Product Options & Customizer is benefiting your store and we are here to help with whatever you may need. Stephanie and the Customer Support Team

5 / 5 Share

Oct. 12, 2023

Best customer service! I had a weird issue and couldn't figure it out no matter what I tried. Their support team stuck with the issue until it was resolved. They're wonderful to work with.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Fancy Pants Boutique by Nancy, Thank you for your 5-star review. We are glad that Aman was able to apply his help and knowledge to assist you with all of the features you have available. Product Options & Customizer is perfect for your store. Stephanie & the Customer Support Team

5 / 5 Share

March 4, 2024

Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks. Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ted's Cigars, Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

July 24, 2023

We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Booster Club Sales, Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs. Stephanie & the Customer Support Team