All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2023

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Letter C design, Thank you for leaving this 5-star review. We appreciate it! The Support Team

5 / 5 Share

Nov. 16, 2023

Works as expected and the support team are v quick and helpful

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Teerific, We appreciate your positive review. Thanks for recognizing the app and the support team. We strive for being as quick as possible and giving you the solutions you are looking for. The Support Team

5 / 5 Share

March 9, 2024

Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues. First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions. After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly. Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you I STOLE MY BOYFRIEND"S SHIRT! This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant! The Support Team

5 / 5 Share

Nov. 7, 2023

I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Bella & Bow, Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us. The Product Options and Customizer Team

5 / 5 Share

Nov. 6, 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there I Sew Jo, We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it! The Product Options & Customizer Support Team

5 / 5 Share

Nov. 3, 2023

Super App! Der Kundenservice ist sehr nett und arbeitet gut und schnell!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello DNellyDesign, Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen. The Product Options & Customizer Support Team

5 / 5 Share

Feb. 13, 2024

Always very helpful and super friendly!

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi Premier Lacrosse League Shop. Thanks for the positive review! Please always feel free to reach out to us!

5 / 5 Share

Oct. 25, 2023

Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Inimigo Clothing, It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us. The Product Options & Customizer support team

5 / 5 Share

Oct. 21, 2023

The app is great - just what we needed! Support was also great.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Bath Junkie Houston, Thank you for leaving us this great review! We love to hear that the app is working for you and that our support was able to assist you. We are here if you need us! The Product Options & Customizer support team

5 / 5 Share

Oct. 17, 2023

un peu compliqué pour moi mais le service client m'a bien aidé

Using app

About 23 hours

Total reviews

6

Average rating

5.0

Developer Reply

Salutations rapides et accordées, Merci d’avoir laissé cette critique fantastique ! C’est formidable d’apprendre que vous avez bénéficié d’un excellent service et que vous avez pu obtenir ce dont vous aviez besoin à partir des options de produit et de l’outil de personnalisation. Faites-nous savoir si vous avez besoin de quoi que ce soit ! L’équipe d’assistance des options de produit et du personnalisateur

5 / 5 Share

Oct. 11, 2023

I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)

Using app

Over 3 years

Total reviews

6

Average rating

3.7

Developer Reply

Hello Sarah Marie Running Co., We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant. The Product Options and Customization support team

5 / 5 Share

Oct. 9, 2023

We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings SportingStyle, Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything! The Product Options and Customizer support team

5 / 5 Share

Oct. 5, 2023

We've just started using the Product Options & Customizer app, but so far it has done everything we've needed! As an added bonus, the support team has been very responsive and has helped our non-techie team get things up and running smoohtly.

Using app

About 8 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there Crafted Tales, Thanks for taking the time to leave us this 5-star review! We appreciate that you acknowledged not only the application, but the responsiveness of the support team as well. We strive to provide the best support resources possible. Reach out anytime you need us! The Product Options & Customizer support team

5 / 5 Share

Oct. 3, 2023

Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there FORAGE GENERAL, It is great you took the time to leave this 5-star review. We appreciate that you reached out to get assistance and received the help that you needed to set up the customizations for your theme. We hope that we can assist you again in the future if you need it! The Product Options and Customizer support team

5 / 5 Share

Oct. 2, 2023

Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Olson Photography, We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team. The Product Options & Customizer support team

5 / 5 Share

April 23, 2024

My problem was fixed right away, I have always received great customer service!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Garon Brothers Promotional, Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else. The Product Options and Customizer support team

5 / 5 Share

Sept. 29, 2023

"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.

Using app

Almost 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there Covenant Security Equipment, What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store. The Product Options & Customizer Support Team

5 / 5 Share

Sept. 26, 2023

Good APP. Solve my problem quickly.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there BelaCustom, Thanks for the 5-star review! It is always good to hear that our Product Options and Customizer app is working for your business and that our support team was able to address your needs quickly. We are here to help you! The Product Options and Customizer Team

5 / 5 Share

Sept. 21, 2023

Großartiger Support, vertrau bruder

Store

Dupify

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Dupify, Wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, uns diese Bewertung zu hinterlassen, und wir freuen uns, dass Sie großartige Unterstützung von unserem Team erhalten haben. Wir sind für Sie da, wenn Sie uns brauchen! Das Team für Produktoptionen und Customizer

5 / 5 Share

Sept. 12, 2023

One of my favorite app in appstore. Best service by problems. Fast and great working app. Love it. Thanks so much.

Store

PITANI

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Greetings PITANI, We love to hear that Product Options and Customizer is one of your favorite apps in the app store and that you took the time to leave us this great review! Thank you for using our customer service to assist you. We are here to help! Stephanie and the Customer Support Team