All reviews

Rating Breakdown

  • 5
    88% (1,576 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

Dec. 8, 2023

This app is amazing and the customer service is OUTSTANDING. Highly recommend!

Store

Kate's

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Kate's, It is great to hear that you had outstanding support services from our team in setting up your app. Thank you for acknowledging this and do not hesitate to reach out again if you need it! The Support Team

5 / 5 Share

Dec. 8, 2023

Great service, and extremelllllllly thorough highly recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Motorcycle Collection, Thanks for acknowledging the service you received from our support team. We are happy they were able to assist you and give you what you needed for your app. The Support Team

5 / 5 Share

Dec. 6, 2023

New to the app, very happy with the options provided and most of all the customer service. Both Nicoz and Shev were able to guide me step by step to install new features to my website and made a huge task feel quick, simple and easy to learn. Very excited to progress further and see what new features I can use. Thanks

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dilmeet Kaur, This is a great review and we appreciate you leaving it for us! We love to hear that you are happy with the options and the customer support team. It is great that both Shev and Nicoz were able to give you the direction you needed to get your features on your website. Thanks for using Product Options & Customizer. The Support Team

5 / 5 Share

Dec. 6, 2023

I wasn't able to get the customer's images to be added to their orders but customer service got everything fixed super quick!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there AI Petstore, We are so happy that you reached out to us to get resolution to your store needs and that we could quickly help you! Thanks for acknowledging our support services and Product Options & Customizer. The Support Team

5 / 5 Share

Oct. 2, 2024

This is 100 the BEST Product Options & Customizer App! Very easy to setup and user friendly layout. The tech support team was also amazing. I needed some help with my shop's custom options and they were so quick to respond I was impressed and the service was so outstanding. Highly recommend this app for any product options and customization! UPDATE: Now in 2024, and still the greatest product customizer app of all time. Technical support is top notch, super friendly and reliable. Thank you again to the amazing team!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Laser Cut Customs, What a fantastic review to read! We appreciate you acknowledging the app and the amazing support team we have in place to assist merchants such as you. Product Options & Customization is a great app with proven results and we are glad to have you as a valued merchant. Let us know if you need anything! The Support Team

5 / 5 Share

Dec. 4, 2023

Really great app that does exactly what you want it to! The support team are so responsive and helpful should you get stuck or confused! Easy to use, easy to customize, fantastic for your store

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings The Bauble Studio, It is great to hear that Product Options & Customizer has been a great app for your store. We are happy that the support team was able to quickly assist you and help you customize the options you needed to promote success. Thanks for taking the time to recognize us! The Support Team

5 / 5 Share

March 25, 2024

It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Greetings Flawlessraiders.net, Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business! The Support Team

5 / 5 Share

Nov. 30, 2023

Excellent App with Outstanding Support!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello Delicate Leather, Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for! The Support Team

5 / 5 Share

Nov. 22, 2023

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Letter C design, Thank you for leaving this 5-star review. We appreciate it! The Support Team

5 / 5 Share

Nov. 16, 2023

Works as expected and the support team are v quick and helpful

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there Teerific, We appreciate your positive review. Thanks for recognizing the app and the support team. We strive for being as quick as possible and giving you the solutions you are looking for. The Support Team

5 / 5 Share

Nov. 16, 2023

Amazing Support

Store

My Store

Using app

4 months

Developer Reply

Greetings My Store, Thanks for the 5-star review. We are happy you had amazing support! The Support Team

5 / 5 Share

March 9, 2024

Shevaughn & Deep has been the best customer service person that I've worked with so far in any sort of technical issues. First time we had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Shevaughn was so amazing in helping us resolve the problem. He is very patient and quickly responded to all my questions. After that I've contacted several times in regards to help with the customizer app and every time Shevaughn was so quick in resolving the issue and took his time to listen to all of our questions and explain everything very clearly. Love the customer service and we've been using this app for several years and didn't have a lot of issues with it.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Good day to you I STOLE MY BOYFRIEND"S SHIRT! This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant! The Support Team

5 / 5 Share

Nov. 8, 2023

Fixed my issue right away fantastic customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Jenson Designs, We are super happy that you were able to get the results you wanted by reaching out to our support team! Thank you for acknowledging our support with this review. The Support Team

5 / 5 Share

Nov. 8, 2023

THIS WAS EXACTLY WHAT I WAS LOOKING FOR I WAS ABLE TO GET SOMEONE TO WALK ME STEP BY STEP THROUGH HOW TO ADD EXACTLY WHAT I WANTED TO MY STORE 10 OUT OF 10

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings By Dannie, We love this review and the kudos you gave to our support team! Thanks for being a value merchant and especially thanks for reaching out to get the help you needed. The Support Team

5 / 5 Share

Nov. 7, 2023

I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Bella & Bow, Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us. The Product Options and Customizer Team

5 / 5 Share

Nov. 6, 2023

Excellent customer service was so helpful, and got me on the right track he was so patient with me, i will for sure ask for him again it meant so much to me to have his help... thank you

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there I Sew Jo, We appreciate hearing that you had excellent customer support for setting up your app. Thank you for taking the time to acknowledge the support with this review. We are here to help when you need it! The Product Options & Customizer Support Team

5 / 5 Share

Nov. 6, 2023

5 Stars. I’m on the Premium Plan and it’s honestly worth every cent. The support team is also top notch they are super helpful. I would give the app 6 stars if I could

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Luxury Me Lingerie, Wow! This is a great review and we appreciate you acknowledging not only Product Options & Customizer, but also the support that you received to help get your app set the way you wanted it to be. Thank you for being a valued merchant! The Support Team

5 / 5 Share

Nov. 5, 2023

A big thank you to aman even on his holiday he helped me and he resolved my problem within minutes he's great

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Kandibitz, Thanks for acknowledging the support you received from Aman. He is a superstar! We appreciate this review and wish you the best in bringing in the sales you are seeking The Product Options & Customizer Support Team

5 / 5 Share

Nov. 3, 2023

Super App! Der Kundenservice ist sehr nett und arbeitet gut und schnell!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello DNellyDesign, Vielen Dank, dass Sie diese großartige Bewertung hinterlassen haben. Es ist immer schön zu hören, dass wir Ihnen schnell bei der Einrichtung Ihrer App helfen konnten! Wir sind hier, um zu helfen. The Product Options & Customizer Support Team

5 / 5 Share

Oct. 30, 2023

This app has been easy to set-up and customize. I have contacted support for a couple of quick fixes due t9 my website theme. They have answered quickly and been extremely helpful. Very Pleased!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there Three Dogs Farm & Wood Company, We love to hear that you have had a great experience in setting up your app with the support team! Thank you for this review and please remember we are here to help whenever you need us! The Product Options & Customizer Support Team