PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#469
All reviews
Rating Breakdown
Review RSS Feed
July 24, 2023
We are on the basic plan. It is great. Good customer support. Highly recommended app if you want to have a variety of options on your products.
Hello PhonoLab, Thank you for your positive review. We are happy that you had good customer support. Product Options & Customizer is perfect for your product offerings. Stephanie & the Customer Support Team
June 8, 2023
Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.
Hello to our friends at Dtail44 Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tanu & The Product Customizer Support Team
April 27, 2023
Great customer service. Technical support is excellent. There is a little shortcoming that some minor problems need to be solved by contacting customer service, rather than perfect from the beginning.
Hello to our friends at WecustomGift Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
April 14, 2023
Great app, I haven't checked all it can do just yet but I used it to create a dropdown menu. It works great now because of customer service!
Hello to our friends at Peeq Pro Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
March 7, 2023
The support team is really supportive and replies really quickly. Thank you very much for your help. Especially the customer specialist Aman is very helpful and helped us to fix the problem effectively. Good job, Aman.
Using app
Over 1 year
Total reviews
6
Average rating
4.8
Hello to our friends at MyHomeware Pty Ltd (ABN: 66 657 841 659) Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Feb. 2, 2023
Offers good custimazation and a lot of freedom. Really helpful support team. Some bugs here and there but the support team is there to help you with everything.
Hello to our friends at Tymon Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Sept. 30, 2022
So far so good. I am still learning how to use this app but it's delivering so far. I will say Customer Service is excellent. I love to be able to get someone on chat quickly and they can answer my questions without having to pick up the phone. I hate the phone. These guys are on top of it! I highly recommend. I'll update if anything changes but for now, I am happy.
Hello to our friends at Finley Home Gifts We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Sept. 23, 2022
My website allows for a lot of customization for my customers. There's a piece of this app that's supposed to be hidden for you and the developer and unfortunately customers could see it too! Man reached out the same day I sent the request over, and created this issue ASAP. Quick turnaround time and happy about it! Thank you!
Hello to our friends at Reg Morgan Designs Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team
March 28, 2024
The customer service support offer by Kevon and Aman has been top-notch. They are usually pretty on it both in terms of response time and ability to make small changes within the app. The only reason for not full five star- some of the features of the app seem to work intermittently. UPDATE 3/29/2024 We had a brief outage and Deep and team were quick to address it and get the issue resolved. They had it resolved within Half Hour. They responded to my initial email within minutes. Really appreciate this team.
Hello to our friends at Organic Climbing Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon and Aman were able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
June 15, 2022
I use this app to help customers personalize items that they want to order for themselves or for family members. It works wonders when allowing to join in the wonders of people lives.
Hello to our friends from G&G Apparel Products LLC We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
March 20, 2022
Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.
Hello to our friends at IF & Co. Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Product Customizer Support Team
March 7, 2022
The app is easy to use and the customer service is patient to help solve problems and can be contacted at any time, which is great
Hello to our friends from Thayagift Thank you for leaving this thoughtful review! We appreciate you taking the time out to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Feb. 24, 2022
overall great app. some technical difficulties along the way but support is very eager to help and fixes the problems quick.
Hello to our friends at The Front Line Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Feb. 16, 2022
The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.
Hello to our friends from Peachy Lane Aus Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 27, 2022
App is great to use, the teams are very responsive and helpful. I spoke with several support person over a period of a few days, all are very helpful with improving our listing.
Hello to our friends from Freshideasstarthere Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 26, 2022
have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.
Hello to our friends from Little Bearnie Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 24, 2022
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon. Cheers, Pushpesh & the Product Customizer Support Team
Nov. 3, 2021
It is fairly easy to setup. I had a little trouble using the setup wizard, but the online support was amazing!
Hello to our friends from Momentum Essentials Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon. Cheers, Pushpesh & the Product Customizer Support Team
Oct. 13, 2021
I had a problem with my store theme and some customization options that I added to my store and Sheniel jumped in and helped me out with no problem!
Hello to our friends from Be Impressed Creationz We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
July 22, 2021
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers. Cheers, -Pushpesh & the Product Customizer Support Team