PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
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March 20, 2022
Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.
Hello to our friends at IF & Co. Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Product Customizer Support Team
Feb. 24, 2022
overall great app. some technical difficulties along the way but support is very eager to help and fixes the problems quick.
Hello to our friends at The Front Line Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Feb. 16, 2022
The app does the basics of what I need. I ran into an issue when I downgraded my plan, I contacted support and it was fixe straight away.
Hello to our friends from Peachy Lane Aus Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 27, 2022
App is great to use, the teams are very responsive and helpful. I spoke with several support person over a period of a few days, all are very helpful with improving our listing.
Hello to our friends from Freshideasstarthere Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 26, 2022
have been using product customizer for few years, and the application is great although at time i do faced glitch that results to sales loss. Customer service wise, Aman was great, and he is patience. thank you for the service, hope to constantly see improvement for the application. the one star less is deducted due to the constant glitch on the app. whereas customer service wise is 5 stars.
Hello to our friends from Little Bearnie Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 24, 2022
Product Customizer is a great app and would recommend it. We use it for flower orders on our website, it's super easy to use and the support team is always so helpful and quick to respond! The only reason I gave it 4/5 is because there have been a few occasions when required fields have not populated on order forms. Not sure if this is because the customer was able to skip over it or if it just didn't transfer to the order page.
Hello to our friends at Charleston Street We are grateful that you took the time to share your review with us and the community. Delighted to learn that you had a positive experience with our app. Should you see the issue with the required fields again - please let us know and we will address the issue ASAP. We're glad we could be of service to you and hope we can assist you again soon. Cheers, Pushpesh & the Product Customizer Support Team
July 22, 2021
Lot of flexibility to setup different type of options and price them. Make sure you are OK with some limitation when you are not on Shopify Plus, tough.
Hello to our friends from Humance We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for all our customers. Cheers, -Pushpesh & the Product Customizer Support Team
April 30, 2024
This app is good and functions well although sometimes a little clunky and the design of the interface may be counter intuitive to some users. The customer support is always responsive and will get your issue solved. They almost always respond in a timely manner and even major issues get resolved quickly. Special shout out to Deep who is always on hand to help!
Hello to our friends from Dr. Dough Donuts Thank you for leaving this fantastic review! We're glad you had a great experience! :-) It was a pleasure to respond to your inquiry! We're thankful for amazing customers like you! :-) -Melissa & The Product Options & Customizer Team
May 28, 2020
I used this app to help me add a specific customization where some items would require an up-charge. Even though the app did not work perfectly at first, tech support was quick and helpful! Questions were answered on a Sunday. Tech support kept e-mailing me as well, making sure that everything was working correctly. Great experience!
Hello to our friends from CoffinComicsShop.com! Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly helpful!! Hope CoffinComicsShop.com is massively successful in ecommerce! Sean & The Product Options & Customizer Team
March 30, 2023
Update 3/30/2023 Support team has been super easy and quick to help us with our issues we've encountered. Very Indepth Application, however, we do encounter quite a bit of lag between the application and Shopify when we are doing a mass update to our products. A wonderful feature would be the ability to update the order of options in a template that automatically updates the order of options to the products that template is assigned to. We find ourselves have to remove all options from our products and reapplying the template each time we change the order of options in a template. Also to be able to apply rules to a template without first have to do it in the product customize page would be amazing.
Hello friends from Dynamic Designs! Thanks for leaving this feedback. Mass-updates to products where thousands of changes are taking place with one click do unfortunately take a little time to flow through all back-end systems. But we will be looking into other ways to speed that up. In regards to the limitations with making changes to templates that lots of products use, I am adding this to our product roadmap now. I agree that those functions would be really helpful. I've emailed you directly as well. Hit me up when you can - thanks again so much for your help! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
May 15, 2020
Great support needed help on installation and got a reply within the hour. Fast and knowledgeable. Would recommend,
Hello friends from VAPE DIRECT! So nice of you to leave this positive review here on the Shopify app store! It helps us so much. Glad you appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
April 18, 2024
customer support was fast and answered my questions. My Issue was resolved quickly once I used the Chat system. Thank you
Hello friends from Makes by Mike! Your store is awesome! Glad the app is helping your store -- we think it's great as well! Also, we're proud of our staff and glad they provided fast support. Appreciate the top notch review... Hope your Makes by Mike products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Dec. 16, 2022
I have used this app for years, but the recent update has created issues without any warning. Hoping that in the new year they can resolve the flickering at checkout as it has an impact on user's trust at a crucial moment
Hello friends from Lucy Coggle! Your store is awesome! Glad our app has supercharged your store conversion! We feel think our app is great too :-) Also, we're proud of our staff and glad they provided you good support. Appreciate the top notch review... Hope your Lucy Coggle products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Oct. 11, 2019
This app generally provides a great deal additional function to my e-commerce store, and for that it's worth the price... However, the way product additions are calculated and displayed to the customer are pretty confusing. I'd prefer those calculations to be displayed differently, or not at all. The best part of this app is the lightening fast customer service and support. Whereas Shopify itself is doing a very poor job at support and follow up, Product Customizer steps in with nearly immediate follow-up and hassle-free resolution. I appreciate that!
Kelly Marie, Thanks for this good review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team
Oct. 9, 2019
Overall, solves a need. Easy to add and edit options. The way it calculates price differences is bulky though, based in small coins instead of a whole. Makes pulling reports more difficult as well as changing/upgrading themes. Support is helpful
To our friends at ColsenKeane Leather - Thanks SO MUCH for the great review! We appreciate you taking the time to share your feedback :-) We love what we do and hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team
July 31, 2019
We made some changes and had an issue with Product Customizer. We contacted app support and recieved really quick service. Daniel was very helpful and resolved our problem almost immediately after we contacted them.
Hello friends from Swag Store, Thanks much for the positive review here - we truly appreciate it! Hope you'll consider changing your 4-stars to 5-stars instead? If there's anything else we can do to earn that, please let us know ([email protected]). Daniel is the best, so I've passed on the kudos to him :) Hope your store sells millions! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team
April 10, 2019
This app has been a very good app for us to use. Does 99% of everything we need it to. One thing they need to integrate is the ability to use a different SKU per variant. Because of this I have to use Shopify variants AND the PC variants. I would prefer to use one or the other and not bounce back and forth. Customer service is responsive and fast. Danielle assisted me this evening and helped dial things in exactly as I wanted them. I would recommend this app for sure.
Jan. 27, 2017
Totally groovy. Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.
Nov. 24, 2016
Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.
July 27, 2015
Very happy that I can customize from each product page, and I love the saved customization set option.