All reviews

Rating Breakdown

  • 5
    88% (1,578 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (16 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2024

Shevaughn has been an amazing help for me and quick to respond as I get ready to launch my website. If you have products that need customization, then this is the app for you.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi StevieDecals, Thank you so much for your kind words! We're thrilled to hear that Shevaughn was able to assist you quickly and effectively as you prepare to launch your website. It's great to know our app is meeting your customization needs! We appreciate your recommendation and wish you the best of luck with your launch!

5 / 5 Share

Oct. 11, 2024

Exactly the features I need to have unlimited options, and product support was truly exceptional. Would definitely recommend.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Supply Party, Thank you for your feedback! We're delighted to hear that the app's features meet your needs and that you found our product support exceptional. Your recommendation means a lot to us. Thanks for choosing our app!

5 / 5 Share

Oct. 7, 2024

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store. Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Navy Paddles, Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning curve issues. It's great to know they went above and beyond to customize the app to suit your store perfectly. We appreciate your kind words and your trust in our app!

5 / 5 Share

Oct. 7, 2024

Easy to use and fast customer service

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ivory Bloom Boutique, Thank you for your feedback! We're glad to hear that you find the app easy to use and that our customer service has been quick to assist. We appreciate your support!

5 / 5 Share

Oct. 4, 2024

Great

Using app

29 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi Elite Urban, Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

5 / 5 Share

Oct. 4, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Strong Style Fragrance, Thank you for the 5-star rating! We appreciate your support!

5 / 5 Share

Sept. 30, 2024

good

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi SOCIAL-SHIRT, Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

5 / 5 Share

Sept. 28, 2024

Tech Suport is very good . It help me understand the process of setup

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Denim Project, Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us. We appreciate your trust in our service!

5 / 5 Share

Sept. 23, 2024

I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ScenceFiction, Thank you for your feedback! We're glad to hear that the tutorial was easy to follow and helpful in getting you started on Shopify. We're here to support you every step of the way. Thanks for choosing our app!

5 / 5 Share

Sept. 21, 2024

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Exotic Trim Keys, Thank you for the 5-star rating! We appreciate your support!

5 / 5 Share

Sept. 19, 2024

So far so good :), great product customizing app.

Store

yenomze

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi yenomze, Thank you for your feedback! We're glad to hear that you're enjoying the product customization features so far. We aim to provide a seamless experience for our users. Thanks for choosing our app!

5 / 5 Share

Sept. 17, 2024

PC helped me a lot today with refreshing my app on my new Shopify theme! He was very helpful and I appreciate his time and assistance a lot. Thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Balloons Etc, Thank you for your feedback! We're thrilled to hear that our app was helpful for you and satisfied your needs. Thanks for trusting us!

5 / 5 Share

Sept. 12, 2024

Eventually got it working well with good help support. Thank you

Using app

10 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi Coco & Pud, Thank you for your feedback! We're glad to hear that our support team was able to help you get everything working properly. Providing excellent customer service is very important to us. We're here whenever you need further assistance!

5 / 5 Share

Sept. 11, 2024

I've been using this app for years and their support alone has been AMAZING. I was having a small issue with the newest update and support jumped on a zoom call with me within 5 mins with a shared screen and had all my concerns resolved. Happy Customer!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Signs by Caitlin, Thank you for sharing your experience! We're thrilled to hear that you've been with us for years and that our team was able to assist you promptly. Delivering outstanding customer service is very important to us, and we're glad we could resolve your issue quickly. We appreciate your continued trust in our app!

5 / 5 Share

Sept. 11, 2024

Shevaughn was great! Very kind and helpful! Very responsive as well.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi KW Custom Creations, Thank you for your feedback! We're happy to hear that our team member Shev was able to assist you effectively and make your experience positive. Providing helpful and responsive support is a priority for us. We appreciate your trust in our service!

5 / 5 Share

Sept. 10, 2024

Great support. Thank you. Problem resolved quickly.

Store

Gemez

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gemez, Thank you for your feedback! We’re pleased to hear that our support team was able to resolve your problem quickly. Providing fast and effective assistance is what we strive for. Thanks for choosing our app!

5 / 5 Share

Sept. 9, 2024

I love this app and the staff that work here, They assisted me with my website errors. Very responsive and informative. This is a must-have for your website.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Loved by Me Creations, Thank you for your review! We're thrilled to hear that you love the app and appreciate our team's assistance with your website errors. Being responsive and informative is key to us, and we’re glad you found our support helpful. Thanks for recommending our app!

5 / 5 Share

Sept. 9, 2024

Great service! We ran into a problem and the app team responded quickly and worked efficiently to get the issue resolved. Been using this app for years and will continue to use :)

Using app

Almost 8 years

Total reviews

5

Average rating

4.8

Developer Reply

Hi Petland Canada, Thank you for your feedback! We're glad to hear that our team responded quickly and efficiently to resolve your issue. It’s great to know you’ve been using our app for years, and we’re grateful for your continued trust. We look forward to supporting you for many more years to come!

5 / 5 Share

Sept. 9, 2024

This app is great. As a personalized gift shop having multiple customization options for each product is crucial and helps make buying more seamless for the customer. I like how I can set up different options to make it easier to add them to future product listings. Their customer service is fantastic! Any time I have needed help they are quick to respond and fix the issue!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Krafts & Kettlebells - Shirt Shop & More, Thank you for your feedback! We're delighted to hear that our app meets your needs. We’re glad that the option setup feature helps streamline your product listings and that our customer service has been quick and responsive whenever you need assistance. Your satisfaction is important to us, and we appreciate your trust in our app!

5 / 5 Share

Sept. 8, 2024

Deepanjoy was very fast, very efficient and very helpful

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Crafty Octopus Jewellery & Gifts, Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible. Thank you for choosing our app!