All reviews

Rating Breakdown

  • 5
    88% (1,498 ratings)
  • 4
    6% (102 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

5 / 5 Share

June 6, 2024

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Kaidara Gioielli, Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us. Thanks for sharing!

5 / 5 Share

June 5, 2024

Store

Zeldara

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Zeldara, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

5 / 5 Share

June 4, 2024

The customer service was really a good experience. Thank you Shevaughn.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dun-ni London, Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.

5 / 5 Share

June 4, 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Club Shop Cuchulainn, Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values. Thanks for being a valued user!

5 / 5 Share

May 31, 2024

The best app so fare, the service is perfect, many thanks to Shevaughn

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Terranabella, Thank you for your feedback! We're thrilled to hear that you consider our app the best out there. We're glad our team member Shevaughn supported you. Providing excellent customer service is one of our core values. Thanks again for sharing!

5 / 5 Share

May 31, 2024

App works perfectly and customer service was able to solve immediately a quick issue. Recommended!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Herewego, Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us. Thanks for being a valued user!

5 / 5 Share

May 31, 2024

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Famus-Football, Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung. Danke, dass Sie ein geschätzter Nutzer sind!

5 / 5 Share

May 30, 2024

Very helpful support

Store

Homeify

Using app

19 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Homeify, Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.

5 / 5 Share

May 29, 2024

Very helpful

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Pawtomized, Thank you for your feedback! We're glad to hear that you found our support very helpful. Providing excellent assistance is a top priority for us. Thanks for being a valued user!

5 / 5 Share

May 28, 2024

Very fast support and easy to deal with

Using app

About 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Scrub Pro Groups, Thank you for your review! We're pleased to hear you are satisfied with our customer support. Providing quick and efficient assistance is very important to us. Thanks for sharing!

5 / 5 Share

May 27, 2024

Informative and prompt.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Volksfeesten Moorsel, Thank you for your feedback! We're glad to hear that you found our support informative and prompt. Providing timely and helpful assistance is a top priority for us. Thanks for being a valued user!

5 / 5 Share

May 27, 2024

Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi WOLVESOFWEAR™, Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!

5 / 5 Share

May 24, 2024

Easy to use and excellent customer support. I was able to add more options to my products very easily. When I experienced an issue, customer support was able to fix it within minutes.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Finally Italian by Chef Gianni Ceschia, Thank you for your review! We're glad to hear that you found the app easy to use and that our customer support was excellent. Providing outstanding customer support is a top priority for us. Thanks again for sharing your feedback!

5 / 5 Share

May 24, 2024

Shevaughn and Kevon with Product Optimizer stepped up when other app developers didn't. They adapted their app to solve our unique requirements for adding buyer selected product options including prices, instead of using many variants of the same product. We've been using the app for about 2 years and they have jumped in several times to help us solve our unique issues with how we handle product options. The app works great for us and there is no question their app and customer service have helped sell our options generating more revenue. They are highly recommended, their response time is very quick.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi HavenTech Intercoms, Thank you for your kind words! We're thrilled to hear that our team members Shevaughn and Kevon were able to meet your requirements and provide excellent support. It's great to know that the app has been working well for you and has helped generate more revenue. Providing outstanding customer service is crucial to us, and we're glad to hear our quick response time made a difference. Thanks for being a valued user!

5 / 5 Share

May 24, 2024

Super easy to use, and the support team is amazingly fast and helpful. Aman was able to help solve my problems, thank you so much Aman!!!

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Forever Bloom DE, Thank you for your review! We're thrilled to hear that you find our app super easy to use and that our support team is fast and helpful. We're glad Aman was able to solve your problems. Providing excellent customer support is a core value for us, and we strive to ensure every user has a seamless experience. Thanks again for sharing!

5 / 5 Share

May 27, 2024

So far, the app is enabling options for my store that were limited by Shopify, and that was my initial goal. I had tried another app before and had issues specially with their support which made me uninstall the previous one and try this one. I can't say enough how well impressed I am with Product Options & Customizer support. The tech team is amazing, very professional and very fast in answering my questions and helping me out with the app integration. My special thanks to Shevaughn who has been awesome since I installed the app. I would highly recommend this app! Deep from support is also amazing and helped me with further questions I had very fast!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bettercakesbyclaudia, Thank you for your kind words! We're glad our app is meeting your needs and that our support team has impressed you. We appreciate your kudos to our team members Shevaughn and Deep for their assistance. Customer support is highly important to us, and we're glad you experienced it. Thanks for being a valued user!

5 / 5 Share

May 23, 2024

great service

Store

Helozen

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Helozen, Thank you for your feedback! We're glad to hear that you received great service. Your satisfaction is very important to us. Thanks for sharing!

5 / 5 Share

May 22, 2024

The app is a nice step up from the default Shopify options. I had an issue with the styling for a check-box that I needed to add. The team was very responsive and quickly helped me resolve the issue.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi SourceColdTherapy, Thank you for your feedback! We're pleased to hear that our app has been a nice improvement over the default Shopify options. It's great to know that our team was responsive and quickly helped you resolve the styling issue. Thanks for being a valued user!

5 / 5 Share

May 22, 2024

Have been using this app for many years with great success. If I've ever had a problem or any questions, the support team is very quick and helpful to solve any concerns.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fortune Auto, Thank you for your feedback! We're thrilled to hear that you've had great success using our app for many years. It's wonderful to know that our support team has been quick and helpful in resolving any concerns you've had. You satisfaction is out priority. Thanks for being a valued user!