All reviews

Rating Breakdown

  • 5
    88% (1,576 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

July 24, 2023

In the beginning, it took about 5 minutes to understand the functions. The support has additionally answered the last questions very quickly and helpfully. Individual adjustments were even made within 10min after the request. Thanks for the quick help, we will test the "product options" and see how the store users like it. Keep up the good work

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Helo Hook, Slice, and Friends, Thank you for your 5-star review. It is great to hear that you were able to utilize our support team to help you understand the functionality of Product Options & Customizer and get quick resolution to your needs. Your store looks great! Stephanie & the Customer Support Team

5 / 5 Share

July 20, 2023

It was very easy to create an option! It was exactly what i wanted. I am a very happy user of this app. The support team is very good and they helped very fast. My problem was solved really fast!

Store

insecti

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello insecti, Thank you for your positive review. We are so glad that our support team was quickly helpful and able to resolve your needs! It is also great that Product Options and Customizer has made it easy for you to create your options desired for your store. We are here if you need us. Stephanie and the Customer Support Team

5 / 5 Share

July 19, 2023

Bon support! Ils nous ont aidé assez rapidement, le produit répond à nos attentes, c'est de la qualité.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Joya Online, Thank you so much for your 5-star review. We are so happy that we could rapidly support you as you set up your products! We are here to help you anytime you need with Product Options and Customizer. Stephanie & the Customer Support Team.

5 / 5 Share

July 14, 2023

great customer service! quick to resolve and works as expected!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Unlimited Cornhole, Thank you for your positive review. We appreciate that you had great customer service and that your issue was quickly resolved. Your store looks fantastic. It is great that Product Customizer is helping your products stand out. Stephanie and the Customer Support Team

5 / 5 Share

July 14, 2023

We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Mellow Monkey, Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store! Stephanie and the Customer Support Team

5 / 5 Share

July 12, 2023

Such a great app to have when you need to add product variants in your shop. The person who helped me made sure that I set up the product correctly! I'm currently using the free plan as, right now, I only need to customize one product in my shop but will switch to the paid version once I need to customize more products in my shop!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Seaside Haven Candle Company, We appreciate your 5-star review and we are glad that you recieved the assistance you needed to set up your product. It is always great to hear how Product Options and Customizer can make your product stand out! We are here to assist you with anything you may need. Stephanie & the Customer Support Team

5 / 5 Share

July 10, 2023

Very easy to use, had an issue but support solved it promptly. Can recommend it to anyone looking to get around Shopify's dumb limitation on options.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings The Renewed Store, Thank you for the positive review. We are glad that Customer Support could promptly assist you with setting up your needs and that Product Options & Customizer is easy for you to use. We are here for you when you need us. Do not hesitate to reach out at anytime. Stephanie & the Customer Support team

5 / 5 Share

July 3, 2023

app is easy to use and customer service helped A TON! Was having an issue getting to the next steps in the setup wizard but was easily fixed and they were quick to reply

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sugar Pop Fizz, Thank you so much for the 5-star review. We are so glad that the Customer Support team was able to assist you with the setup wizard. Your store looks amazing! It is great that Product Customizer is working for you. Stephanie and the Customer Support Team

5 / 5 Share

June 28, 2023

Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Spoken Gifts LTD, Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store. Stephanie & the Customer Support Team

5 / 5 Share

July 22, 2024

Fast customer support, helped me in 10 minutes to solve the problem i had with the app. Great service

Store

Achieve

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Greetings Achieve, Thank you for the 5-star review, we agree that Aman is the best! Dog owners will love those personalized harnesses and we are happy that Product Customizer can add value to your store.

5 / 5 Share

June 27, 2023

Aman was very helpful and understanding of my frustrations. He was able to get the app working in no time. I am happy that I can now offer customized products to my customers.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Silverlitecreations, Thanks so much for the positive review! We are so glad that you found our app helpful and Aman was able to assist you in getting the app up and running. Your collection of tumblers looks fantastic, we're so happy to see a great implementation of Product Customizer!

5 / 5 Share

June 23, 2023

Truly helpful assistence, i could not solve the problem i shared the assistance email with the staff and they thought of it fantastic! this app work perfect for customize

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Menu Due Forni Thank you for the glowing review. We're thrilled to learn that we were able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 22, 2023

This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tigershark Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 22, 2023

Wow this is the Best app shopify has to offer.Thanks to Nicoz for helping take care of my issues super super fast and professional.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Head 2 Toe Plus Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 21, 2023

I am building my own store and purchased this app without knowing anything about how to set it up. With messenger, I was up and running quickly, just minutes for someone to answer and willing to help. Shevaughn was my lifeline on this! Great App and Great Service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Nooga Brand Thank you for the glowing review. We're thrilled to learn that Shevaughn was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 14, 2023

I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional. The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution. What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction. I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service. I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lindaparadisacademy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

The application is really very cool, the support is fast and active, especially AMAN, he is really friendly and helpful. I advise everyone

Store

Lonixe

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lonixe Thanks for sharing your review with us and the community. We're thrilled to learn that AMAN was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 7, 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Magic City Monograms Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Product Customizer Support Team

5 / 5 Share

June 6, 2023

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

Using app

28 days

Total reviews

61

Average rating

5.0

Developer Reply

Hello to our friends at 我的商店 Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our developers helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour. These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff! Thanks again

Store

My Store

Using app

12 days

Developer Reply

Hello to our friends at My Store Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team