All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2023

I use 'Product Customizer' app for more that 3 year for files uploading in my store with an option to charge money on extra photos. My experience with the app and the support team is more than great! Everything works fine, and my best words for the app's support team that helped me with different issues when I needed them. It is super important for an app like this to have a good support team They helped me extremely fast, with kindness and professional technical support. Thank you Shevaughn (from technical support) for the last help you gave me which lead me to write this recommendation. Highly recommended Thank you

Store

Shugis

Using app

Over 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Shugis Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 22, 2023

I downloaded this app and was able to at least add the custom fields then I was stuck. Called support and spoke with Shevaughn and it was fixed within minutes. Everything looks awesome and done in record time. Also, very knowledgeable, courteous and personable. Thank you.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Creative Corner Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 22, 2023

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Clubb Sports Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at LopeLocks UK Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at People's Pharmacy Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 16, 2023

The app options are extremely helpful to us and were a necessity to our business model and the support was really quick and responsive as well as helped us solve our issue in less than 10 mins! Will recommend them over and over!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Legendary Layers 3D Prints Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 16, 2023

Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Campus&Co. Maitland Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 15, 2023

Love this product, easily lets you customize each product and create add on pricing. Has worked flawlessly and the one time I had an issue it was resolved in minutes.. Highly recommended !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Elegant Temptations Bakery Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 11, 2023

Great app, and quick support. We would recommend to anyone looking to have extensive product options.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Slick Woody's Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 11, 2023

We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well. Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Solesmith Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 10, 2023

Great app. A very reponsive and helpful support.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Wedding Locks Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 9, 2023

Customer service for this app is incredible. I needed a couple things moved around on my site, and customer service fixed it within 5 mins. I love how to customization also fits my theme. A lot of other apps completely tweaked the entire product page so it did not fit the theme

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Linkbeforeyousink Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 5, 2023

Customer Service was beyond my expectations, I would definitely rate them a 10+. I would highly recommend this to others.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SK's Custom T's and Party Favors Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 3, 2023

Excellent plug-in for Shopify!! Beyond excellent customer service. The app functions perfectly in my store. The company reached out numerous times to ensure I was up and running and got it going for me within minutes. Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Wicked Stitch Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 3, 2023

Great app for displaying options. Helpful customer service (especially Aman) FYI - Customer service is not open on weekends.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Angeltripp Hair Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 3, 2023

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at HonorSociety.org Store Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

May 2, 2023

Great app, better customer support. Easy to integrate. Used to add aesthetic drop down menus for customizing products. 10/10!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Sol to Soul Co. Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 28, 2023

It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Courier Running Club Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 28, 2023

Sono stati cordialissimi e mi hanno seguita in ogni mia richiesta, all'inizio avevo qualche difficoltà ma mi hanno mandato immagini e video tutorial direttamanete dal mio sito per spiegarmi. Grazie ancora!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ciao ai nostri amici di CREARELAB Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto per la personalizzazione del prodotto

5 / 5 Share

April 25, 2023

Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.

Using app

Over 6 years

Total reviews

20

Average rating

4.3

Developer Reply

Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team