All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 23, 2023

GREAT app. SUPERB support. It requieres a bit of knowledge to set up, but perfect for our needs. Great work here.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at LitheApparel® Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Feb. 21, 2023

Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store. The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues. Way to go team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at myeventpass Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 20, 2023

Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Navy Knot Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 17, 2023

Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at nextlevellineups Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 16, 2023

We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at School Tattoos Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 18, 2024

Aman has been wonderful and very responsive in helping us fix our programming issue. He recognized our urgent need for support and treated the situation with urgency, in kind. Thank you Aman and team for all your support and hard work!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at La Bon Bake Shoppes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 1, 2023

This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Riley Reigh / Mod Market Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 31, 2023

I downloaded the Free version to test on a product. It was fairly easy to setup and what I couldn't figure out their support representative - Shevaughn - did a Great job and helped me figure out the issue (which was mostly my lack of understanding). Looking forward to testing this and possibly moving to using it on other products.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Baxter Bailey & Company Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 31, 2023

Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at PVC Invites - VIP Birthday Invitations Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 27, 2023

Excellent and fast support with an issue we were having with our site. the chat box was very easy to use and response was very quick.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lucy Loveheart Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 24, 2023

Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends atCryptochips Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 23, 2023

Terrific app. Allows you to customize any product however you like so that customers can personalize their order. Beyond that the support team is responsive and very knowledgeable!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Stretched Fusion Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 23, 2023

AMAZING customer service!!! The customer service team made the installation process super quick and easy. I was able to get everything I wanted for my store!

Store

TBJ

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at TBJ Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 20, 2023

I upgraded my shop to Shopify2.0 and they were extremely helpful in making sure my site functioned perfectly. Customer support is amazing and they're quick to answer... I had new questions and ideas confirmed on the spot without having to wait days or even more than a minute. HIghly recommend.

Using app

Almost 5 years

Total reviews

12

Average rating

5.0

Developer Reply

Hello to our friends at MadeOn Skin Care Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 19, 2023

I have been using this app for years. It works way better than the Shopify's built in customizer. I like the part where you can make a set of customizers and add to a new product with a few clicks. I have used the chat line for help and they fixed my problem.

Using app

Almost 8 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends at SBRPSTC Academy Bookstore Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 9, 2023

They are always super fast in responding to inquires and are very pleasant to deal with. I highly recommend this app.

Using app

Over 8 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Words with Boards, LLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 20, 2023

I LOVE this app! Well worth the money, opens up so many possibilities with options, works perfectly and the service is the best! Aman is so helpful and very kind and I appreciate him! I have been using this app for years and I highly recommend it! October Update: had a little glitch and it was fixed in no time!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Mystic Supplies Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 28, 2022

Excellent app. Does exactly what it says. I was able to create a customizable bundle on one of my product pages without having to go through adding additional products to my page. Customers are now able to select which soaps options they want. I did have trouble with the setup but their support team was very helpful.

Using app

About 12 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Hebrew Care Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 19, 2022

top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.

Using app

Over 5 years

Total reviews

22

Average rating

4.8

Developer Reply

Hello to our friends at Nutrition Education Store Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 8, 2022

Installed the app for two of my shopify stores and they are working seamlessly. Kudos to the prompt and effective technical support, hassle-free indeed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Phoenix Sweets Cakery Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team