All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2023

Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at JovelyCo Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 24, 2023

Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Tiny Treasures Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 24, 2023

I have downloaded this today and so far so good. I have used the FREE option for now as I only have 1 product that needs personalisation through Shopify. I was being a bit blonde and needed tech support, they were fab, helped out instantly and got me up and running in no time.

Store

Moofish

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Moofish Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 23, 2023

I love my product customizer app. I have been using it for over a year and its perfect for my handmade business. Customer service is top notch. Whenever I have an issue they quickly get back to me and fix any issues I have.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mama On Tap Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our support team helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 20, 2023

App was a little hard to get up and running, but I contacted support and they set it up for me. Have gotten an order since then and the app seems to be working!

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at BFF Rings Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 20, 2023

Great customer service if you have questions. Quick responses and the app works seamlessly with Shopify.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Overflow Vinyl Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 15, 2023

Vraiment top ! Le support client est disponible et très réactif, mon problème a était régler immédiatement !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis d'InstaBoost I Followers Instagram Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Acclamations, Pushpesh et l'équipe d'assistance du personnalisateur de produit

5 / 5 Share

April 13, 2023

great customer service, nice & easy app to understand. recommend. will definately keep using this app for future websites

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Earthing Accessories Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 13, 2023

Product is great and the support from Sheniel was fantastic. She spent time making sure the product options were exactly what I wanted and solved all my problems. Couldn't speak highly enough of the whole experience.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Sunny Day Studio Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 7, 2023

Had exactly what I needed - couldn't figure out my Font Picker, customer support fixed it for me within an hour of contacting them. I only need this for a single product so it's completely FREE.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DetailedDriver Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 3, 2023

Very helpful customer service, i got helped by Aman. He did exactly what we asked for, with patience :)

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Calcaño Cosmetics Thank you for the glowing review. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 2, 2023

I purchased this app and contacted the customer service team who assisted me in setting up the various options I needed to suit my products. I was having difficulties creating the options, so a member of the team created these for me and then got online through a Google Meeting and showed me step by step how to create the options. Fantastic customer support. I would highly recommend this app as their customer support is fantastic.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Glossy Horse Shoes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

Aman was very efficient and knew his stuff, very helpful. Thanks for your help, solved the problem nice and quickly

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Scandi Blocks Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

Sehr guter Service COOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL :)

Store

Otino

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Otino Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Maezer's Lasers Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 30, 2023

Good app. Helped me customise my products! Cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at ICMT Products Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 7, 2023

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received. From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue. Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty. In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive. I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Camila's Patisserie Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 28, 2023

J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable ! Merci encore Shevaughn !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Distillerie du Fjord Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que Shevaughn a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès. Tanu & The Product Customizer Support Team

5 / 5 Share

March 24, 2023

This app is super awesome so far, I am excited to see what it can do in the future. Only using the free plan for right now but am very impressed.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at UpwardPro Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 24, 2023

great customer service

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at iTrendy-Amsterdam Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team