All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2023

Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Visual Garage Inc Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 23, 2023

I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ourevolve Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 23, 2023

Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at HeartTouches Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 22, 2023

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products. I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme. I will definitely be upgrading to the paid plan for my other customisable products. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Rest In Pieces Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 14, 2023

Fast customer support. Thank you! App allows us to let customers add gratuity or premium add-ons to existing items.

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Hello to our friends at André’s Confiserie Suisse Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 14, 2023

Love how easy to use this application is - and what's even better is the level of customer service and support that you receive with it! Their team is always so quick to help me with any issues.

Store

kulgra

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at kulgra Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

March 13, 2023

Excellent support if you run into any difficulty. Responded within a few hours and resolved the issue for us quickly and efficiently. Thanks Aman for brilliant customer service. App is now working well and offers us the customisation options we required. Thanks Aman and the Product Customizer Team.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Timbersmiths Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

March 8, 2023

Really helpful team and support!! They helped me quickly with no problems, so on more time, thank you!

Store

Almazes

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Almazes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 7, 2023

super quick support , excellent app

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at valentina Make Up Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

March 2, 2023

Their customer support was awesome and helped me with all my needs and got the app working. Thank you for the help

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at London Crafted Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Feb. 27, 2023

The Product Customizer App works great. They worked with me to help get the app properly installed and running on my website

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Bourbon City Barkery Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 24, 2023

Semplice bella e con un super supporto tecnico Consiglio vivamente questa app per inserire testi e dare la possibilità di far caricare le foto al cliente

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Ciao ai nostri amici di Elinorlab Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto per la personalizzazione del prodotto

5 / 5 Share

Feb. 23, 2023

This product worked perfectly for adding a color option to my product with out effecting its stock. I make custom skateboards where people can adjust the background color, and this app made that doable. Not only that but I had trouble setting it up, but their online chat service was there for me immediately, and their specialist Sheniel helped me super fast and solved my problem in less than 5 minutes! What a hero! Thanks guys!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Skate Shapez Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Feb. 23, 2023

GREAT app. SUPERB support. It requieres a bit of knowledge to set up, but perfect for our needs. Great work here.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at LitheApparel® Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Feb. 21, 2023

Product Options & Customizer is arguably the best Shopify app on the market when it comes to providing custom options and/with conditions on your Shopify store. The app is really easy to use and setup and their support team is readily available to assist whenever you reach out to them. I'm particularly grateful to Amam and Shevaughn who were on standby to put me through whenever I encountered any issues. Way to go team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at myeventpass Thanks for sharing your review with the community and us. We're thrilled to learn that Shevaughn and Aman were able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 20, 2023

Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Navy Knot Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 17, 2023

Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at nextlevellineups Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 16, 2023

We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at School Tattoos Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Feb. 13, 2023

I've been using the app for several years now and I've only had minor issues twice. Each time I've contacted support they responded within minutes and had me issue resolved just as quckly! The app can be a bit challenging to learn but once you have everything set the way you like, there really isn't much else you need to do to "maintain it". Thanks to Aman for the quick help with my latest issue! I will continue to use them for my product customization needs.

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at LuvibeeKidsCo Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Feb. 3, 2023

Your app is easy to use and the support team replied and fixed my problem quickly. Recommendation app.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Schatz Lieben Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team