All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2022

I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Brake Ink Stationery Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 3, 2022

Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Haven Cafe and Bakery Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 3, 2022

Best product around - been using them for years with no issues. Today they had a system upgrade and we used the live chat. Simple, fast, and easy to fix any issues that came up. Thanks again!

Using app

About 8 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Kids Bright Eyes Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 15, 2024

All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!

Using app

Over 8 years

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends from Billy's Bakery Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 1, 2022

Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Address America Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

March 18, 2024

Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied. Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at GZ Lures Big Game Supply Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 1, 2022

Very good app. very good and very nice support. Many Thanks. Very good app. very good and very nice support. Many Thanks.

Store

PFOTE4

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at PFOTE4 Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 1, 2022

Great support! App works great! Thank you very much May the spirits, witches, and goblins grant all your wishes! Happy Halloween, dear!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at WarriorGift Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Happy Halloween to you too. Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 31, 2022

Really good product so far, and a really good support team! Was a little confused first setting it up, but their support team was really great about helping me work through it. They even downloaded the theme I was using for testing purposes.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at 737 Duck Calls Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success. Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 31, 2022

Customer Support is amazing, very responsive and very quick! I'm very satisfied and will continue to use their service!

Using app

44 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Olivier's Butchery Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 30, 2022

This app is what allowed us to have a Shopify store rather than an insanely complex and expensive custom store built for our specific needs. We make bags with enough size and feature options that one can order a bag in over 1,000,000 ways. Product Options & Customizer makes all of this possible. The support, when needed, is excellent.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi CourierWare, Thank you for leaving this thoughtful and positive review! We are very happy to hear that Product Options & Customizer has been so effective for you, and we're particularly pleased that our feature set helped you avoid the need for a highly customized and expensive build-out for your store. Our team takes great pride in the level of support that we offer, and we're thrilled that you've had such a good experience with our support staff! We're always here to help, and we love seeing such an excellent implementation of our app. Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 29, 2022

This app works well. It helps us increase sales and meet customer demands also. It is also convenient to get custom request.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Newsoulworld Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 16, 2022

i have been using this app on my other 3 stores aswell, the app is great, the better part is that the team is super supportive, they are a click away and almost always provide a solution to issue.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Wyrm Sports Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 14, 2022

Amazing customer service!! I was able to execute exactly want I wanted for my monogrammed product options- looks incredible. I can't recommend this app enough!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Haute Shore Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 13, 2022

They were very helpful and quickly installed the app, where I was stuck. EVerything seems like working. I will update this review if I have any issues but so far, so good.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Babeina Jewelry Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 12, 2022

Great support, helped to integrate with a 3rd party landing page builder for no extra costs. Highly recommended

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Microstart Farming Thank you for the glowing review and the recommendation. We're so happy to hear that our support team helped to integrate with a 3rd party landing page builder. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 12, 2022

Great app and great customer service team. Kevon was able to fix an issue with our site immediately and walked me through everything. Thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at The Social Dawg Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Kevon was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 5, 2022

Amazing, and easy to use app! Even better service! The team resolved any technical issues I had almost immediately. Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Boo Bear Gifts Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Oct. 4, 2022

Love the app. Support is super nice and skilled. A lot of customization and compatibility with other apps like pagefly.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at BLOOM&STRIPES オンラインショップ Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 26, 2022

I really appreciate the customer service with this app. They fixed things right away. I was up and running easily.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Kalmashi Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team