PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,785
chart
#454
All reviews
Rating Breakdown
Review RSS Feed
Feb. 20, 2023
Easy to use, but 5 stars simply because we changed our theme and I didn't even think to check to make sure the product customization options for our products still worked with our new theme. They reached out to us and then fixed what wasn't working!
Hello to our friends at The Navy Knot Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Feb. 17, 2023
Great app, even better support! We had an issue on setup, and just clicked the Chat icon and we had instant chat support to logged into our site and fixed the problem in minutes. We had 400 pre-sale customers waiting to buy and this was going to trow everything off, these guys totally saved the day. Killer app
Hello to our friends at nextlevellineups Thanks for sharing your review with the community and us. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
Feb. 16, 2023
We've used the Product Customizer on our website for a few years, it has always worked perfectly and when we've asked for help, the Product Customizer support has been quick to respond and always resolved our issue. We recommend this app for Shopify stores.
Hello to our friends at School Tattoos Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Feb. 13, 2023
I've been using the app for several years now and I've only had minor issues twice. Each time I've contacted support they responded within minutes and had me issue resolved just as quckly! The app can be a bit challenging to learn but once you have everything set the way you like, there really isn't much else you need to do to "maintain it". Thanks to Aman for the quick help with my latest issue! I will continue to use them for my product customization needs.
Hello to our friends at LuvibeeKidsCo Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Cheers, Pushpesh & the Product Customizer Support Team
Feb. 3, 2023
Your app is easy to use and the support team replied and fixed my problem quickly. Recommendation app.
Hello to our friends at Schatz Lieben Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Feb. 3, 2023
Had a few hiccups with integrating this with Shogun, but Aman helped me out. Excellent customer support, highly recommend this!
Hello to our friends at GP by Rodney Jason Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
April 18, 2024
Aman has been wonderful and very responsive in helping us fix our programming issue. He recognized our urgent need for support and treated the situation with urgency, in kind. Thank you Aman and team for all your support and hard work!
Hello to our friends at La Bon Bake Shoppes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Feb. 2, 2023
I am new to this app, but it is serving me well. The tech support is excellent. I am not tech minded, but I recently had an issue which Kevon in tech support helped me resolve. Excellent customer service*****
Hello to our friends at Cocodelic Nails Thanks for sharing your review with us and the community. We're thrilled to learn that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Feb. 1, 2023
This app is super user friendly and easy to understand. Does just what I need it to do and allows customers to pick options. Their customer service is top notch & super speedy!
Hello to our friends at Riley Reigh / Mod Market Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 31, 2023
I downloaded the Free version to test on a product. It was fairly easy to setup and what I couldn't figure out their support representative - Shevaughn - did a Great job and helped me figure out the issue (which was mostly my lack of understanding). Looking forward to testing this and possibly moving to using it on other products.
Hello to our friends at Baxter Bailey & Company Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 31, 2023
Have used this app for years and it works perfectly for our products. Recently had a technical problem and customer service was amazing. Shevaughn fixed our problem in just a few minutes!! Would highly recommend.
Using app
Over 5 years
Total reviews
1
Average rating
5.0
Hello to our friends at PVC Invites - VIP Birthday Invitations Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 27, 2023
Excellent and fast support with an issue we were having with our site. the chat box was very easy to use and response was very quick.
Hello to our friends at Lucy Loveheart Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 24, 2023
Great app with better support. Special shoutout to Sheniel. The support i received was so good it made me question my mere existence here on this Earth. She made sure my requests were taken care of in a way i have never seen before. I have never written a review in my life, but this life changing experience made me take the time to let the world know about the good customer support by Sheniel. Thank you again and i'm toying with the idea of making more customizations to our shop to potentially receive additional support from Sheniel.
Hello to our friends atCryptochips Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 23, 2023
Terrific app. Allows you to customize any product however you like so that customers can personalize their order. Beyond that the support team is responsive and very knowledgeable!
Hello to our friends at Stretched Fusion Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 23, 2023
AMAZING customer service!!! The customer service team made the installation process super quick and easy. I was able to get everything I wanted for my store!
Hello to our friends at TBJ Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Jan. 20, 2023
I upgraded my shop to Shopify2.0 and they were extremely helpful in making sure my site functioned perfectly. Customer support is amazing and they're quick to answer... I had new questions and ideas confirmed on the spot without having to wait days or even more than a minute. HIghly recommend.
Hello to our friends at MadeOn Skin Care Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Jan. 19, 2023
I have been using this app for years. It works way better than the Shopify's built in customizer. I like the part where you can make a set of customizers and add to a new product with a few clicks. I have used the chat line for help and they fixed my problem.
Hello to our friends at SBRPSTC Academy Bookstore Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Jan. 17, 2023
Starting with Free version to try haven't had much experience yet with the actual app but it does work with 2.0 and the Customer Service is Great! Seems to do what I need so far so I'm happy!
Hello to our friends at ovorr Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 11, 2023
Have been using this app a few days and so far great - quick response to support and very friendly - Thanks :)
Hello to our friends at ototouk Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Jan. 10, 2023
Probably the best customer service I have experienced. Should out to Shevaughn. We are still adding all of the features to our site but so far this is the most user friendly product customizer. 5 Stars!
Hello to our friends at Cedar Promo Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team