All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2023

We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn! Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Starlet Satin Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 20, 2022

We use this app to add personalization option for 3000+ products. It has conditional logic option and easy to understand interface. Highly recommended!

Using app

About 4 years

Total reviews

19

Average rating

5.0

Developer Reply

Hello to our friends at BestPysanky Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 17, 2023

have been using this app for almost over 2 years now. the team are super responsive and helpful. would highly recommend!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Life In Ink Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 14, 2022

Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Detail Gifts We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 14, 2022

This app has awesome features and customer support is great (currently working with the free version)

Store

KISPER

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends at KISPER Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 12, 2022

We've only just started using the Product Options & Customizer app for adding variants to our products. We have had some niggles with installation and setting up but Aman and his customer service team were very helpful and prompt in resolving the issues. We're hoping now the glitches are resolved the app will run smoothly making it easier for us to customise our listings, as well as for our customers. Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at BuyTheSameToken Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 8, 2022

Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Barx Dogs We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Sept. 8, 2022

Great App. Easy to use for yourselves and the customers. Customer service is very helpful with setting everything up.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at INEXTERIOR Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 4, 2022

Love the customer service. Worked on a sunday to support my urgent question. App is bit pricy but the customer service made up for it if something didn't work for the website.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Everpiece Jewelry Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 3, 2022

Excellent customer service, they helped me with some issues and helped to modify our store...........

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DeadFast Racing Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 31, 2022

Great product, and does precisely what it says on the tin and customer service is very helpful. Will be using for a ling time coming.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Rennet & Rind Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 25, 2022

Great support...had a little issue but it was simple and fast to get it fixed. Ultimately not what I was looking for but very good

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Mirror Library Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success. Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 23, 2022

Great app, really fast support, they helped me create exactly what I wanted to customize my listing.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Kop Clobber Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 18, 2022

It does everything it claims it can do and more. Amazing app and incredible support from a talented team. If you need custom order fields this is the one to get

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at BloodDrag Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 15, 2022

Had some question and they were answered quickly. Got my product working on the site with no issues.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Flossie Blanks Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 12, 2022

Awesome Dev Team! Does everything we needed and Devs were super quick in helping us make a few cosmetic changes.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Little Squiffy Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our dev team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 3, 2022

While I ended up not using the app because I found a simple solution in the Printful app, Shevaughn from Product Customizer was very helpful. There are reasons that this company has a 4.8 rating and one of those reasons is because of the excellent customer service provided by people Shevaughn.

Store

OBXTees

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at OBXTees We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Shevaughn was able to assist you. We’ll make sure we pass your kind words along to Shevaughn, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Aug. 2, 2022

The rep Shevaughn was very helpful and professional when I couldn't figure out how to fix a product option. Fixed the issue very quickly.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Naja Davis Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 2, 2022

We needed the upgraded plan but its been working great so far since we need conditional logic for multiple products.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Forbes Shook Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 19, 2022

I used this app, it's a great option to have. The representatives are very helpful and patient. Thanks again for assisting me with setting up my products.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at KABREEM NATURALES Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team