All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 27, 2022

Had a small issue setting up the program so I asked for some help. Replied in less than an hour and fixed it before the end of the day. I added them as a temporary employee of the store so they could go in and fix it.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Planche Apparel Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 19, 2022

top notch app - have been using for years - always works great and when I upgraded to shopify 2.0 they reached out to make sure everything was ok and gave me an update right away - great team - can't thank enough.

Using app

Over 5 years

Total reviews

18

Average rating

5.0

Developer Reply

Hello to our friends at Nutrition Education Store Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 15, 2022

The support person Amen is extremelhy knowlegdable of the product application. He went above and beyond with assisting me with my very complex product category and pricing logic. I look forward to working with him to complete the second phase of setup.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at KooKoo Crazy Gourmet Popcorn, LLC Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 13, 2022

Very uselful and good app. Works well and the customer service is fast and they are very helpul. Recommend

Using app

15 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Ellyjewel Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 8, 2022

Installed the app for two of my shopify stores and they are working seamlessly. Kudos to the prompt and effective technical support, hassle-free indeed!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Phoenix Sweets Cakery Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 8, 2022

Great app, great functionality, exceptional customer support! Jumped right in and found the error issue in the backend and fixed it promptly. Much appreciated!

Using app

3 months

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends at White Oak Pastures Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 8, 2022

Excellent app, had an issue for the first time recently and it was promptly fixed! Would definitely recommend

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Sheffield Store Thank you for the amazing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 7, 2022

The app is so easy to use on our end and for our customers. I used it for years without having any questions. When I finally needed to reach out to customer service to ask for help, they were so thorough and walked me right through my needs! I'm so thankful!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Brave Gowns Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 6, 2024

Always willing to help. Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

Using app

Almost 10 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at The Postbox Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 6, 2022

Used this app for years had a problem (1st time )contacted the app support all sorted in 24hrs great work

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at dreamair.co.uk Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 6, 2022

I use the customizer for our site,it works good,and the support team work helpful,great!you can check how it work in our site www.safetycustom.com,thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SafetyCustom Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 5, 2022

Kevon was super helpful and quick to respond. He listened to my issue and resolved it in a timely and professional manner.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Jekyll Island Online Store Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 5, 2022

Even though there are some limitation with the app, I got really quick, clear and effective support from the team.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at GrandMonde Studio Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 1, 2022

Over the top. Thanks for the support. I high recommend this app to all people. Over the top. Thanks for the support. I high recommend this app to all people.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at GESICHTSLOSES PORTRÄT Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 30, 2022

Une application qui répond parfaitement à mes besoins et qui fonctionnement parfaitement. De plus un service client réactif qui a répondu en moins de 5 minutes. Au top !

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SeeMyCosmetics Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 29, 2022

Quickest & most helpful tech service EVER!!! Don't waste your time trying to "fix" it hit that chat button!! Thank you Sheniel

Using app

About 5 years

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at Dead Center Cycles Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 28, 2022

This app helped me add all the customizations that I needed for multiple products on my site that shopify native didnt handle. I am also very impressed with their customer service. So far the team has helped me through many issues and even worked on custom code to help me implement my changes.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Andie Pink Designs Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 28, 2022

Well designed app and easy to use, a vital app for order customization, reasonably priced, and good client support - we have been using it for a couple years, needed help recently and Aman helped get us back on track.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Art Füzd Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 24, 2022

brilliant support that went above and beyond - so recommended! A brilliant and smart app upgrade to Shopify platform

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mark Davies British Artist Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

Best app and service ever; the team are amazing and so quick to respond and help! Thank you so much!

Developer Reply

Hello to our friends at Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team