All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Nov. 21, 2022

The app works great and has all the functionalities that we need to add customisation options to our products. Tech support is also excellent.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at KOKO ART Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

The Product Options and Customizer app is fantastic and provides the customization options for my shop that my products need. The support for the app was stellar. I did a video chat with Aman this morning and he set up the conditional logic needed to make my options display perfectly for a great customer experience in my shop. I highly recommend this app and their support staff as they are outstanding.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bunnylulu Handmade Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tinyexplorersboutique Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 6, 2023

I really appreciate These guys and am so grateful for this app and the outstanding service, every time, for years! UPDATE: Single BEST app on Shopify of all the apps I have used. Super easy to get ahold of someone and service is quick and effective. I cannot live without this app and us it on both my shops! HIGHLY recommended

Using app

Almost 4 years

Total reviews

9

Average rating

3.7

Developer Reply

Hello to our friends at Mystic Moon Shop, Inc Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at All She Wrote Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Shevaughn was a great help! Came in quick and with a flash, the app in my store worked perfectly. Thank you for the speedy outcome! :)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Diva Creative Studio Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Shevaughn was very nice to communicate with, he understood my issue and did fix it immediately. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Paw Tags Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 17, 2022

Great customer service! There's a chance this isn't the right app for my site but their customer service was helpful in explaining what this could help me with and what solutions they've seen work for other people in my specific scenario. I really appreciate the help!

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends at Colleen Park Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at CatsForLife Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

Fantastic customer support. Waited 10 seconds for a reply. The app works well and we're happy with it. Does what it says on the box

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at 3RD ROCK Thank you for the glowing review. We're thrilled to learn that our support team was able to help you quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

Excellent customer service! The app works great. Tech support are very quick to respond. I highly recommend this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at sparkly studio Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Sheniel was awesome helping me get this app up and running!! Love it so far and will consider adding to my other stores.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Fleet Fundraising Thank you for the glowing review. We're thrilled to learn that Sheniel helped you get the app up and running. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Shevaughn was an amazing help! answered all my questions, and even helped when i had an issue right away~ recommend!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ✨ Boo Boos Boutique ✨ Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Very quick customer service response time. App is relatively easy to get added to your site and meets our needs to provide custom product options on our product pages. Would recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Great Lakes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Have been using the app for a couple of years and it has been working great and the customer support is excellent!! A great addition to any shopify store!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at ASF Sports & Outdoors Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 13, 2022

Problems with changing product customiser, however issues corrected really quickly with their support

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bespoke & Personal Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 12, 2022

I got this app a few weeks ago and it has given me all the additional options I wanted to have on my products. I'm not an expert but even I have been able to setup products how I would like to present them. Today (Sunday) I had an issue with seeing the variable information on an order so I sent an email to the support team and straightaway got a response from Aman who jumped onto the site and corrected settings that I had not completed. Thank you, it is greatly appreciated.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Two Wheel Decals Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 11, 2022

I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ellisi Gifts Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 10, 2022

Excellent customer service and the app works very well! The drop down menus are very helpful. Very pleased with this service.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at AWARDSandMORE.us We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 10, 2022

I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.

Store

Tyremen

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Tyremen Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team