All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2025

Very quickly replied and issued fixed

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad the issue was resolved promptly and you received quick support. Let us know if you need anything else!

5 / 5 Share

June 27, 2025

Really happy with this app. The support team was very helpful and made the whole process easy. Highly recommend.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and recommendation! We're delighted to hear that you're happy with the app and had a smooth experience with our support team. We're always here if you need anything!

5 / 5 Share

May 30, 2025

A really fast helping team when needed

Using app

About 3 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're glad to hear our team was able to help quickly when you needed it. If you ever need anything else, we're here for you!

5 / 5 Share

May 29, 2025

Lasandra was amazing and help me figure out my issue that was conflicting with another app. she help troubleshoot and solved our problem

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're glad to hear that Lasandra was able to identify the app conflict and resolve the issue quickly. If any other questions come up, the team is always here to help.

5 / 5 Share

May 29, 2025

I have been using this app for my custom stationery store for several years. I recently changed theme and was struggling with options not showing. I jumped straight on to chat and had excellent customer support from Lasandra who resolved the issue very promptly!

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! It's great to hear that the app has been a reliable tool for your custom stationery store over the years. We're especially glad the recent theme update issue was resolved quickly and that the support provided by Lasandra met expectations. Your feedback is truly appreciated.

5 / 5 Share

May 28, 2025

At the moment, I am evaluating the functionalities of the application to see if it is what we really need in our store, and the support team's treatment of my doubts has been unbeatable.

Store

PuroEGO

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're pleased to hear that the support team has been helpful in addressing your questions. If there's anything else needed during your evaluation, don't hesitate to reach out. We're here to assist every step of the way.

5 / 5 Share

May 27, 2025

Lasandra was so helpful and patient with me. She was able to show me exactly what I needed to do and helped me with any obstacles I ran into. I will continue to reach out to them because she was so great!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're glad to hear that Lasandra was able to provide clear guidance and support throughout your experience. It's great to know her patience and assistance made a difference. We're always here whenever you need help!

5 / 5 Share

May 23, 2025

Very kind and helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're so glad you found the support kind and helpful. If you need anything else, we're just a message away!

5 / 5 Share

May 23, 2025

Etienne was very helpful with setting my app right and all the options I needed. Clear app and easy to use. Thank youu very much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Etienne was able to help you set up your app just the way you needed. We're glad you find the app clear and easy to use. If you ever need anything else, we're always here to help!

5 / 5 Share

May 20, 2025

Amazing support team! We had a tricky setup using a custom theme and unique product template, but the team (especially Etienne & Deepanjoy!) helped us figure it out step by step. Everything is working perfectly now and we’re so happy with the results. Highly recommended for any store that needs customizable product options! Thanks again!

Store

I/M/A

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We’re really glad to hear that everything is working smoothly now with your custom theme setup. Etienne were happy to help you step by step! We truly appreciate your recommendation, and if you ever need anything else, we’re always here to support you.

5 / 5 Share

May 16, 2025

Very helpful customer support, and works with other product add on apps. Would recommend

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review! We're happy to hear the support was helpful and that the app works well alongside your other product add-ons. We truly appreciate the recommendation!

5 / 5 Share

May 15, 2025

Lasandra was awesome, very helpful and got on Google Meets.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! We're really glad Lasandra could help and that the Google Meet session was useful. If you ever need anything else, don’t hesitate to reach out!

5 / 5 Share

May 14, 2025

Amazing Support. Fast efficient and helped immediately when I broke things by updating our theme. Special shout out to Lasandra for being awesome.

Using app

About 6 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the kind words! We're so glad we could help get things sorted quickly after your theme update. I'll be sure to pass the shoutout to Lasandra, she’ll be thrilled to hear this! We're always here if you need anything else.

5 / 5 Share

May 12, 2025

Great app, allows me to customize so much! Amazing and quick customer support!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! We're thrilled to hear you're enjoying the customization options and that our support team was able to assist you quickly. We're always here if you need anything!

5 / 5 Share

May 11, 2025

Very happy with the app and support. Its a very useful app allowing you to add important sections on product page.

Store

Wackers

Using app

About 14 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! We're glad to hear you're enjoying the app and finding it useful for enhancing your product pages. It’s also wonderful to know our support team has been helpful. If you ever need anything, we're just a message away!

5 / 5 Share

May 11, 2025

Etienne did a fantastic job with the support.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that Etienne provided you with excellent support. We'll be sure to pass along your appreciation to him. If you need any further assistance, we're always here to help!

5 / 5 Share

May 9, 2025

love it so far!

Store

MOGANO

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear you're loving it so far. If you ever need anything or have feedback, we're just a message away!

5 / 5 Share

May 6, 2025

I received excellent help from Deep! He was really helpful in discovering the issue with our website. Thank you so much!

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We’re glad to hear that Deep was able to help resolve the issue with your store. If you need any further assistance, please don’t hesitate to reach out.

5 / 5 Share

April 30, 2025

Great and fast customer service! I had messed something up with my personalization field. I messaged them late last night and first thing this morning it's already been fixed. It was a breeze. So excited to have my shop up and running smoothly now thanks to their great help!!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear everything was quickly sorted out and that your shop is running smoothly now. If you ever need anything else, we're always here to help. All the best with your store!

5 / 5 Share

April 25, 2025

Great tool for collecting additional properties for customers. Support is very prompt and friendly.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to hear the app is working well for you and that you had a great experience with our support team. Don't hesitate to reach out if you ever need anything!