All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (999)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2022

We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hello to our friends from Quest Awards Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

Good Customer Service. I appreciated that.............................................................

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from FishingAmz Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Emassagechair Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 17, 2022

Great app. We've been using it in our store for a year always. The support is very helpful. Sheniel was quick to help us solve our problem when we updated to shopify 2.0 theme.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Nacach Wax Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Sheniel was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 17, 2022

Aman M. helped a lot during the customization of widgets. It is so good to see that Shopify consultants are active and ready to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Lakewood Watches We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 14, 2022

Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.

Using app

36 minutes

Total reviews

13

Average rating

3.2

Developer Reply

Hello to our friends from Nation Athletics Bjj We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 13, 2022

This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from CovidTests.co.uk Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 11, 2022

Did exactly what I needed. Needed help setting up the cart. Aman responded straight away, understood what I needed and we had everything completed in super quick time. Love the training videos for creation of variations and templates. Best app experience we have had.

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Letterbox Flower Cards Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 11, 2022

Helped me a lot with my sales and the customer service team is amazing they sorted out the issue i had swiftly!

Store

H.A.B's

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at H.A.B's Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 9, 2022

This app help me to offer more customization service, and the Customer service are excellence. Aman help me to solve some issue when I upgrading to 2.0

Using app

Almost 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Hello, friends at ASIndo.pro Thank you for leaving this awesome review. We are happy you had such a great experience! We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 6, 2022

Support is good. Would be good if there was an in-between plan or a custom rate for one service/change without having to pay $20USD per month for it.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Upper Dhali Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! We appreciate the high recommendation :-) Tanu & The Product Customizer Support Team

5 / 5 Share

April 8, 2024

I've used a lot of different variants of apps over the years as my store and website have grown in volume. Hands down, Product Options & Customizer is the best app you can buy. You get what you pay for, I use the premium service as communication is critical due to the type of clients we receive. I highly recommend this app to anyone who values excellent customer service.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Jacob Owens Designs We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success! We appreciate the high recommendation :-) Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 1, 2022

Aman has helped me with all of the issues I had with the app configuration. He has been very attentive by making sure everything has been set up the way I needed. The app does everything I need it to. Highly recommended!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Cake or Death We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the app configuration. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 12, 2022

Such a quick and smooth download and easy to use! Makes my site look so much better. Aman was so helpful to make sure it was working before my site launch!! Thank you Aman support always great!!!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Slow Garments We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 22, 2021

This app is just what I needed. Didn't know how to use it at first so I had to reach out to support. They responded immediately and got me all the way right. Wish it was a lil cheaper like it was before at the $9.99 price. I shoulda got it back then But I was trying to shop around. Silly me. But other than that excellent app so far.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from KreationzByShay2 Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 20, 2021

Aman was super helpful ! very intelligent and helped us see how we can utilise the app, awesome stuff !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from StickerSupplyCo. Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to help you with the app. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 20, 2021

I had some issues with installation, and Aman immediately offered a chat. He showed me live on the screen as he made the adjustments. He helped me right away and it is the middle of the night here! Super impressed. Definitely worth the money for me.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Bonnie Jean Elements Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We’ll make sure we pass your kind words along to Aman, who we know will be elated to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 15, 2021

Ive tried a lot of customiser apps and this 1 is the best for customer service. You often find that a 1 size fits all with Shopify apps. However this one is different. They assigned a technical support worker to change the code to made it unique for my website. Aman was amazing this was all on the free plan. Once we knew the product worked we then purchased the paid plan.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from TheGlamSquad.co.uk We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Aman was able to help you with the setup process. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 14, 2021

Great app and the support team is very helpful. I had a response straight away and the new theme got updated with customisation. It would have taken me much longer to figure it all out and the support team did it in 2 minutes! thanks, i really appreciate it and will continue to use this app.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at m i l e y & m o s s Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Dec. 13, 2021

I,CEO OF MOD MODE USE THIS APP TO SELL CUSTOM JEWELRY PRODUCTS! IT'S AN AMAZING APP AND A GREAT WAY TO SALE CUSTOM PRODUCTS. AND THE SUPPORT TEAM IS AWESOME!!!

Using app

3 days

Total reviews

19

Average rating

4.9

Developer Reply

Hello, friends at Mod mode Accessories Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support! Tanu & The Product Customizer Support Team