All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 17, 2021

I love this app!!! I highly recommend it!! Has helped us making more sales for our custom products. And the team behind it is always so nice and help us out super fast each time we need help.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Alânika Thank you for this great review! we are incredibly grateful for awesome customers like you! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 2, 2024

We've been using this app for many years now. I have to say we were upset with the newest update, but they did listen and made changes to make it better. Their customer service has always been immediate and helpful. We understand changes need to be made from time to time and like any other app there may be some disruptions or differences. But, they always remained responsive throughout these periods of change, which means a lot.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Madison Iron and Wood Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 10, 2021

I have used this app for several years and love the ease of adding customization to items. My customers can pick options and add details. Great for a monogram business!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Mamie's Monograms We appreciate you taking the time out to write this fantastic review! We're glad we could be of service to you and hope we can assist you again soon. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 1, 2021

I have been using the Product Customer app for a couple of years now for my website and absolutely LOVE it. Not only does it meet my needs bur the customer service is amazing. Over the yesrs I've done several theme tweeks and changes and any code updates I need to have made to accommodate the new theme code is done within minutes and even my customer service emails are answered so quickly....even on weekends. I highly recommend this app and plan on sticking with it indefinitely. Thank you so much for such quick resolution to my questions this weekend!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Party Beautifully Amy, we are elated to read your review and are very grateful. At Product Options and Customizer, we continuously strive to serve you better. We wish you and your store great success! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 15, 2024

They are always so helpful if I need help with the app! This is a great app for adding custom products to your website. You can create custom forms for each individual product. I really love it and the forms look very professional on our products. Thank you!

Using app

Over 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Maven Metals Julie, We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 20, 2021

Works just as we needed it to! Perfect options and highly customizable. Very easy to use once we got the hang of it, but customer support was super helpful getting started. Highly recommend.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Field Bar & Bottle Shop Jessie, wow! Thank you for the glowing review! We really appreciate you taking the time out to share your experience with us. We are here for you anytime. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Made with love by Laurie We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Foursided Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Penguins and Pineapples We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 8, 2021

Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!

Store

mojoe

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from mojoe We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 1, 2021

This app is very helpful for anyone who wants to offer customized products. and their support team awesome!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Outback India We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 9, 2021

Just getting started, was WAY easier than I expected! Sheniel was an amazing help in giving me an excellent intro, great customer service! Looking forward to finishing a much needed remodel of Cowbells.com

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Cowbells.com We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 2, 2021

Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Chicago City Sports Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 28, 2021

I love this app and think it's transformational for my business. It's very easy to use and has lots of great options. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Gigi & Olive Thanks for leaving us this awesome review! We really appreciate the kudos! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 24, 2021

Kevon is super helpful!!! He totally made the whole process so easy and the functions of this app can't be replicated by just signing up with shopify! highly recommend this app and also the customer service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Polaris Fine Foods Thank you for leaving this awesome review! We are happy Kevon was super helpful! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 17, 2021

I've been using this app for years. 90% of my products have a custom option. I've had little issues with it. If something has come up their support is quick to fix any issue. I would recommend if looking for a custom option app.

Store

Aw Paws

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Aw Paws We are happy for super loyal customers like you! Thank you for your amazing support and thank you for leaving this awesome review! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 5, 2021

Good app and good customer service I would recommend 100% very easy to use simple and if you need help customer service is there ASAP

Store

WEARVA

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from WEARVA Thank you for leaving us this great review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 5, 2021

Had an issue at first after downloading but the support team was very helpful and got things re-downloaded & working correctly. Site & products are now looking/operating great!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from McDonald's Candies We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!

Store

BEX

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from BEX Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Rosie Joan Collective Inc. We are happy we were able to help! We really appreciate you and wish you and your store great success! -Melissa & the Product Customizer Support Team