All reviews

Rating Breakdown

  • 5
    88% (1,577 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 24, 2022

While the app is great and super helpful by adding options to my products... I have a big tip of my cap to the Customer Support team for helping me with a Shopify issue, specifically Kevon. Kevon from the Help Center walked me through the issues on the Live Chat (on a SUNDAY) and addressed everything single issue. Even manually worked some things on his end to make sure all problems were resolved. I'm new to e-commerce and he was able to break down resolutions in a simple and effective manner to help me get exactly what I wanted. Thank you Kevon... enjoy your discount code now!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Sender Sticks We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

July 19, 2022

I used this app, it's a great option to have. The representatives are very helpful and patient. Thanks again for assisting me with setting up my products.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at KABREEM NATURALES Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

July 18, 2022

Amazing help from the team and a great app to have when having custom items. Highly recommend this app!!

Store

Kaiendo

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Kaiendo Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

July 15, 2022

Great app, integrates well on the site. Great customer service, availability and quick response. I Highly reccomend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at My Ride CR Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Product Customizer Support Team

5 / 5 Share

July 13, 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Using app

1 day

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Gift Basket Village Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 13, 2022

Super application permettant de créer des articles personnalisées et super service client, à l'écoute et toujours prêt à aider, super rapide et efficace

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis de Waltitchies Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères! Acclamations, Pushpesh et l'équipe d'assistance du personnalisateur de produit

5 / 5 Share

July 5, 2022

Wonderful app that really makes my life easier. I love the fact that customers can edit with their info and upload photos that I can then easily download and use on my designs. I'm looking for a product configurator now to automate more of my process but I really recommend them and their customer service is very good.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Rue Des Beaux Jours! Thanks so much for taking the time to write this review, this feedback is very gratifying for us. Making merchants' lives easier and facilitating good interactions between merchants and customers is core to our mission and we're thrilled that Product Options & Customizer has delivered such value to your business. We always strive to provide best-in-class customer service, and we're very happy to hear that our team has provided such good service for you and your store. Thanks again for the positive review! Tanu & The Product Customizer Support Team

5 / 5 Share

June 30, 2022

I've been using PC for a long time. I recently updated to a 2.0 theme and PC didnt load correctly. Long story story short I got in touch with Sheniel and she got it figured out asap. I've always enjoyed working with this app and the staff are great too. Aloha.

Using app

Over 6 years

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at Kona Natural Soap Company Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 30, 2022

Had a problem installing it, they are very quick in response and fixing the problem! Definitely recommend!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Intelligent Mobility Tools We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 30, 2022

very very helpful set up looks good so far - only used for one day but seems to work as needed and great support so far from the team at product customizer thankyou

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Original Party Bag Company Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

Customer service was amazing! I had a problem and they were able to help me and get it fixed within 5 minutes!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Pixie Lee & Co Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

Kevon was very helpful and patient to help solve my store issue. he was quick to respond as well. recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Simply Stained Shop We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

customer service is quick and responsive in a very quick manner. They fixed my issues very quick. They were very nice.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello to our friends at Extraordinary Charcuterie Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 27, 2022

I have been using many apps for customizing the options and variants for my products. I can say confidently that this app is the best app. Easy to use, the options will be applied instantly on any product, and on top of this, they do have such great customer service. So yes this app is definitely worth 5 Stars

Using app

Over 1 year

Total reviews

18

Average rating

4.3

Developer Reply

Hello to our friends at ADAE Dental Online Store We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 27, 2022

Fantastic app for product customisations and adding product extras, also incredible customer support, highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Blue Almonds Ltd We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 24, 2022

Really quick and helpful customer service. Updated my theme to show the correct product varient and was easy to deal with.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Kamari Furniture Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 18, 2024

Good app, very useful. They are great and quick at responding and helping

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Dansk Flise Lager Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 20, 2022

Quick, Easy, i've used about 4 now and this is the best by far! Also customer service is so quick!! Would recommend. I use for embroidery add on service and is perfect!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Small Wardrobe Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 20, 2022

Excellent App, I have been able to make my web site look really professional with multiple options available for each product and custom input boxes. Upselling is much easier now. Support is excellent to help you set it up. Highly recommend this product.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Justdogs.shop Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 16, 2022

I just installed this app and right away got assistance from Kevon to help me set it up. He worked super fast and understood all my needs. 100% recommend it

Store

Jululu

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Jululu We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Tanu & the Product Customizer Support Team