All reviews

Rating Breakdown

  • 5
    89% (907 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (999)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2021

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends from Bubba Bear Studios Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

I used the app to help me Customize the items in my store. It added just what I needed to help my customers navigate.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Kelly's Amazing Kreations Thank you for leaving us this 5 star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Wholesomeness We are super happy we were able to assist you! Thank you for leaving this awesome review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 16, 2021

They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!

Using app

12 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends from HB Sports Inc. We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 7, 2021

great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from The Tipsy Tapster Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

March 31, 2021

I've been using this app for few years now, works great, customer service is great too, highly recommend

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Bowie Creations We are thankful for your unwavering support! We truly appreciate it! We wish you and your store continued success in years to come :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 25, 2021

Great customer service, easy to use app, highly recommended to anyone who is looking for an app with different variants.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Novalico We are happy we could assist! Thank you for leaving us this awesome review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 18, 2021

Each time I've had an issue they have responded immediately with quick resolutions. It's an excellent app that serves our needs perfectly. Can't recommend them enough!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Steelmade We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 18, 2021

Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello to our friends from Flamme en Rose It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 12, 2021

The app was working amazingly fine not sure what has happened it has now totally stopped working. The service team email you saying it all fine but has not checked if it working or not. And has created alot of problems for us. ALL FIXED AND ALL WORKING

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Babba box Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online -Melissa & the Product Customizer Support Team

5 / 5 Share

March 25, 2024

Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****

Store

cove

Using app

Over 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from cove It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Oct. 15, 2021

Kevon and his team always respond right away when we need some updating or have questions. So many of our products need unique personalization options and Product Options and Customizer allows us to offer a wide variety for our customers.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Designs by Linda Nee Thank you for leaving this awesome 5 star review! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 17, 2021

Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hello to our friends from Enchanted Memories, Custom Engraving & Unique Gifts We are happy we could assist you! Thank you for leaving us this great review! :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 25, 2025

Custompressions Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Shevaughn was responsive and quick to make the changes so could proceed with my site updates. Always great service!

Using app

Over 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Custompressions Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 13, 2021

Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!

Using app

2 months

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends from SpeedySlaps Thank you for leaving us this great review! We are glad we could help :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 11, 2021

I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Sibylle Jewels We are happy our app was able to provide a solution! Thank you for leaving us this awesome review! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 5, 2021

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Gulppp.com Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated. -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 4, 2021

Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from kickstartkids Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 2, 2021

Product Customizer is a great app, very easy to use. The customer service is also amazing. Whenever I had a problem, Nathan would immediately help me to solve it. Thank you so much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Next Custom Gift Thank you! We are glad you love the app :-) Thank you for the kudos on our customer service! We are happy we could assist you! -Melissa & the Product Customizer Support Team

5 / 5 Share

March 9, 2021

Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Taffy Town Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation -Melissa & The Product Options & Customizer Team