All reviews

Rating Breakdown

  • 5
    89% (907 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (999)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2020

Installed easily with Shopify free themes but when I needed help with a more custom theme to install, they emailed back within an hour on a Saturday. Also checked and did everything before responding, by the time they emailed it was to let me know they solved it

Using app

About 10 hours

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends from Kasa Karly! Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Here's to a long-term relationship and your Kasa Karly store being extra-successful online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 8, 2020

他のアプリもたくさんためしましたがこれが1番表示速度が早いです。表示速度が遅いと、カスタム項目を入力せずにカートに入れることが出来るので非常に重要です。 またサポートも早くて丁寧です。 非常にオススメ。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from フレブルライフ ストア! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 21, 2020

Love the app. Works great and great customer service. We tweaked themes and their support staff helped us update. Great app!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from Easy Roller Dice Company! Thanks for saying you love our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and Easy Roller Dice Company at any time! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 14, 2020

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift. I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Life of Riley (Retail) Ltd! Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 8, 2020

My business is all about customisation and with the Product Customizer app it has made it possible for customers throughout the world to tell me exactly what they want in colour, text, size, font type etc. It's works effortlessly and I have been a proud user of this app for well over 4 years. It is most definitely worth it as I never need to speak to my customers, I list the options, they decide and bam! order placed!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Honeybunch! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 6, 2020

Wonderful app! Easy to use and rarely ever have issues with it. The few times we do, their support team is always quick to help us fix it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Official SigEp Store! SO appreciate the time you took to give our application this great review! We are pretty proud of both our app and our great customer service! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Jan. 30, 2020

Used this app to add up selling on product and customization for conference name tags. Customer support was super fast and helped with what I needed. Thanks Yaneeke!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Chesterton.Store! Thanks SOOO much for the great review. Glad Yaneeke got your issue resolved quickly. We work really hard to take extra-good care of every user, so your kudos mean a lot. Hope Chesterton.Store makes BIG $$$ online!! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

Jan. 25, 2020

This app is working exactly the way we need it to! Customer service is excellent-they had us up and going with this app right away!

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from Artful Life Designs! SO appreciate the time you took to give this great review! We are pretty proud of both our app and our great customer service! We hope your store is immensely successful! Let us know if there is every any questions or issues -- always here to help :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 2, 2022

The customer service is really good! As soon as there is an issue then they get on the case immediately - really helpful

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from BeGolden! Thanks SO MUCH for taking the time to give us this 5-star rating. So glad you like our app and feel it works brilliantly! We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Jan. 14, 2020

We have used this app for 4 years mainly as a file upload for custom artwork. It has work very well the whole time. Support is fantastic. When we recently changed our store theme, the app stopped working because of the change. Support responded very quickly and we were up and running again. They are fantastic to do business with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Republican Signs! Your store is awesome! Glad the app is working well for you -- we think it's great as well! Also, we're proud of our staff and glad you feel the support is fantastic. Appreciate the top notch review... Hope your Republican Signs products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Dec. 12, 2019

It is very useful and compatible with my multiple themes. Customer service is also fast. It provided me to create multiple personalization choices in my site.

Using app

3 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends from SFdizayn! SO appreciate the time you took to give our app AND our customer service this great review! We hope your store is immensely successful in the Shopify space! Let us know if there is every any questions or issues -- always here to help :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Dec. 6, 2019

Super easy to use, integrated with my website within 5 minutes, and the customer support team was able to help me really quickly customize the look and feel of their product within my product page. 10 stars!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Shop Cityhome! So awesome you went the distance to leave us this GREAT review. Thanks for the kudos for our support team -- they work hard for our customers! Also glad you found our app easy to use -- we have a good solutions for stores who customize products, and we hope yours is a huge win online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 18, 2019

LOVE this app, it’s saved us countless hours and is so easy to use. If you have any issues at all, the staff you email and they help you instantly. Seriously couldn’t write enough about this! Check out our shop to see how it is used. Sprinkledwithpinkshop.com

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from Sprinkled With Pink! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you LOVE our app and that our support team met your needs quickly. We love what we do and hope that Sprinkled With Pink is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 10, 2019

We have been successfully using the app for a couple of years, does exactly what it says wonderfully! Even better is the "fast and serious" support we had from Steven when we updated our Theme this week-end. He fixed our code (on a Saturday night!) and we were up and running again in a couple of hours! Thumbs up for the support!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Soccer Sport Fitness! Thanks for the good word here about our app, and the time you took to leave it! So appreciate it. Steven rocks for sure -- so glad he got your issue sorted out and we love that you think our support is "fast and serious!!" May Soccer Sport Fitness be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 8, 2019

The team offers fast & professional service and it's also very easy to work with. Sent an email regarding to a glitch and got fixed in 10 mins. Impressive!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from GoPlates! Thanks so much for this great kudos! We love that you recommended our app out there, and that our support was impressive. We work so hard at it ;) Best of luck to your store!! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 7, 2019

This app is a good solution to listing custom products outside of what stock Shopify offers. Fairly simple to setup and use. Support has been great (we have been using this app for over 4 years now), Kevon and Takeen were quick to respond and fix glitches that occurred when migrating themes, thanks for the great service and app.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from All Day Vapes! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was great and Kevon and Takeen were able to resolve your issues. We love what we do and hope that All Day Vapes is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 6, 2019

Takeen is very helpful and quick to respond with any questions I have. The app works well and is easy to use.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Custom Wheel Builder! Thanks for the good word here, and the time you took to leave it! So appreciate it. Takeen rocks for sure, so glad he he was able to answer your questions and that the app is working well for you. May Custom Wheel Builder be massively successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Nov. 6, 2019

Would definitely recommend this app. Easy to set up and great support with a small issue. Thank you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Canadian Ski Council- Thanks for this great review for our app -- and we agree that our support team is GREAT! We appreciate you taking the time to provide your feedback. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

June 27, 2023

Love this app. we've had it for a couple of years now. The support is the best whenever we've reached out! Edit June 2023 - Just spoken to Aman with an issue we were having with the app and Aman answered within minutes and fixed the issue in seconds. Thank you so much! You are the best!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Eden Zoe, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 28, 2019

We used the app to quickly add some much needed fields to our products. Super easy to use and if you reach out the team will even help you with some minor CSS changes! 10/10 would recommend.

Store

goodboy

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from goodboy! Thanks for taking the time to leave us this great review! We take pride in customizing our approach to every client, and glad we could get you what you needed. Hope goodboy is a more and more popular online store! -Sean the Customer Success Manager & The Product Options and Customizer Support Team