All reviews

Rating Breakdown

  • 5
    89% (907 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (999)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2019

This app is just what I have been looking for. It is simple to use, you don't have to muck around with images and the support is exceptional. I highly recommend giving this app a go!

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends from Original Skinnies! Super cool of you to leave us this top-notch rating on the Shopify app store. So glad you felt our support was exceptional and the app met the needs of what you were looking for. We love what we do and hope that Original Skinnies is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 24, 2019

Such a useful app and really great service from support - especially Takeen. Thank you very much for all your help!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends from Bookishly! So glad Takeen did a great job for you! We take pride in helping everyone we can, even if the app doesn't end up being the exact solution they needed and they need to look elsewhere. Thanks for your time and the kudos! Hope Bookishly is wildly successful! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 18, 2019

We are very happy with this application because it helps us to customise selling options easily and fast!! We really recommend its use for webs which need options customisation Juan Segurola Owner of 3Dresyns

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from 3Dresyns! Your store is awesome! Glad the app was fast and easy for you, we like that it is also! Appreciate the top notch review... Hope your 3D products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 17, 2019

Love the customer Service :) they're super fast and helpful. Installation can be a pain.. But just reach out to them and they'll help you within 24hrs

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from CouplesPicks! Super cool of you to leave us this top-notch rating on the Shopify app store! So glad our app has been effective for you and that you're willing to share :-) We love what we do and hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Oct. 1, 2019

Super easy to use, very customizable for each product. Support staff were extremely helpful in helping me with any queries or adjustments I had.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Little H Creations! Many thanks for taking the time to give us this 5-star rating. Our team does try hard to respond quickly and implement fixes in real-time. We appreciate your business and hope your store sells millions! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

Sept. 24, 2019

My store requires a lot of variants and this app is perfect for that. From a shopper standpoint, the user experience using the variants is clean, easy, and organized. The customer service is also amazing! Steven was so prompt and thorough in his responses and solved all my problems and did the coding for me. Amazing product!

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends from Rustic Luxe Designs, Thanks for this great review for our app. Our team really is great - and we appreciate you saying so. Hope your store sells millions online! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 29, 2019

Product Options and Customizer has been a game changer for my business. It enables us to give our customers many options. Customer support has been excellent. They respond quickly and are very thorough.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2019

Super helpful customer service, responded to my questions right away and fixed the problem for me too.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2019

We use this app to allow customers to upload their files and choose options prior to adding to cart. It works well and support is great. Nice app!

Using app

About 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello friends from TerraSlate Paper! Thanks so much for leaving us an excellent review. The file upload option is certainly a must-have feature for stores with customized printed products. Happy that it's working well for you. Hope your online outlet for your store is a wild success! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 1, 2019

This is your best option for a basic product customization apps. Shopify limitations hinder such features by default, but Product Options and Customizer do their best to accommodate any needs within Shopify constraints. Support is helpful and responds within 24HR

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from FXR Racing! So happy that our app and our support were good for you - we work very hard at that, day in and day out. Thanks for the great rating on the Shopify app store! May your store be highly successful online!! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

July 22, 2019

The app is GREAT! I sell only customizable items and it perfectly works. I suggest the Premium Plan with which you can add prices to variants and set your own conditional logics. I could not imagine to work without it!

Using app

17 days

Total reviews

11

Average rating

5.0

Developer Reply

Hello friends from YupCollars! You ROCK for leaving us this review. Definitely have to have an app like this to overcome Shopify's variant limitations. Glad our app did just that for you! Thanks again and hope your store's sales skyrocket! -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

Sept. 8, 2022

This is one of three customiser apps I tried for burntsoul.com. After a few days of trials, I found that this was by far the most user-friendly and flexible app I could find. Since downloading two months ago it has reduced our service time on customer queries whilst increased sales on our customised product considerably. The support is also second to none with help always given out of hours in the quickest response time. I would highly recommend this to anyone considering it... well worth the money!! UPDATED - Again super fast support. Thanks Aman!

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello friends from Burnt Soul, We truly appreciate the time you took to leave us this review online. Glad we were the winner out of 3 different apps you tried for customization options on your products. Our app is truly easy to use yet very powerful. If there is ever anything we can do for you please let us know! :) -Sean the Customer Success Manager, & The Product Options and Customizer Support Team

5 / 5 Share

July 7, 2019

The support for this app is out of this world. Not only do they help you but they WANT to help you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

​Hello friends at Cape Cod Beach Chair Company! This is Sean, the Customer Success Manager with Product Customizer :) Haha glad you caught onto that! We certainly want to help every client, even if we're not the perfect solution for a given store -- we're all in this together! Appreciate you taking the action here to leave us a review. May your store sell lots and lots... ​ -The Product Options & Customizer Team

5 / 5 Share

July 3, 2019

My client added this app for her jewelry business. She needed to able to have customizing options and this app fit the bill. It's very user-friendly (both front and back end). We ran into an issue with the calculations for the cart but Daniel offered some prompt assistance that worked! Highly recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

​Hello friends at Words By Heart! This is Sean, the Customer Success Manager with Product Customizer :) Thanks for using our app to help create the solution for your client! And that you as a developer would take the time to leave us a review says a lot about you! Appreciate it very much. Hope your design work, and this store, is a huge success in the future! ​ -The Product Options & Customizer Team

5 / 5 Share

June 27, 2019

Love this app so our customers can filter by size and color (variants). Sometimes a bit confusing/cumbersome to use.. but it works well and we like it! Changed themes and they helped to customize it so that it looked like it fit in with our new webstore.

Using app

About 4 years

Total reviews

11

Average rating

5.0

Developer Reply

​Hello friends at Warmblood Tack Store! This is Sean, the Customer Success Manager with Product Customizer :) We definitely are grateful for this 5-star review. Apps have to perform a lot of workarounds on the Shopify platform to get things running smoothly for each store -- glad we did a great job for you. Wishing your store a TON of success in the near future! ​ -The Product Options & Customizer Team

5 / 5 Share

July 3, 2019

We had a small issue with the app not working properly when we changed themes, but Daniel was able to quickly solve the problem and make some other fine tune adjustments for us. There are still a few things I wish the app could do better, but overall... it's a very good app and gets the job done for us. Regarding another small update request, it was handled perfectly and quickly. Super app and support team.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

​Hello friends at Personalized Golf Balls! This is Sean, the Customer Success Manager with Product Customizer :) Thanks SO much for writing this review, including the helpful feedback. We have big plans for future feature rollouts for our app, so stay tuned on that front. In the meantime, trusting lots of sales come your way! ​ -The Product Options & Customizer Team

5 / 5 Share

June 17, 2019

Such a helpful company. We have bespoke fonts and they helped these work on the app. Brilliant app. definately recommend

Using app

11 months

Total reviews

4

Average rating

4.8

Developer Reply

​Hello friends at Snaffling Pig! This is Sean, the Customer Success Manager with Product Customizer :) So cool of you to write this positive rating for us on the app store! We like to think our app is brilliant for sure. Thanks for the recommendation and we also hope the Snaffling Pig Co store is a smash hit out there! Salud! ​ -The Product Options & Customizer Team

5 / 5 Share

June 10, 2019

Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

​Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :) So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world! ​ -The Product Options & Customizer Team

5 / 5 Share

May 31, 2019

Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers. The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion. That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

​This is Sean, the Customer Success Manager with Product Customizer :) We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful! ​ ​Sean Hyatt, Customer Success Manager, Product Options & Customizer

5 / 5 Share

May 22, 2019

This app is perfect for anyone that needs to add product options. Easy to use and set-up plus the support staff are excellent.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Galway Irish Crystal! Thanks for the kudos for our support team. Glad the app is easy to use for you... I like that too, makes my job a little easier when building out our demo store and helping others build out their stores. Love your store's products! Very cool and may you enjoy immense success! -Sean H, Customer Success Manager, Product Options & Customizer