All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 27, 2022

Fast and great customer service. First time using is so i didn't know how to add an option. Anan understood my issue and solved it quickly. Look forward to exploring more possibilities with this app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from RoseAtelierDesigns Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 26, 2022

Simply the best support I have ever experienced. I wanted some customization and Kevon went above and beyond to help me with that. Really happy with the app and service

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

Hello to our friends from DiyosWorld We’re delighted to hear that Kevon helped you to fix the issues you were facing with the app. We’ll make sure we pass your kind words along to Kevon, who we know will be elated to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 26, 2022

Very efficient in their technical support It's not that I had problems with the app, I'm just using Shopify for the first time and it helped me configure it from the beginning to the changes I wanted on the product page.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Titan Sign Company LLC Thank you for this amazing review. We're so happy to hear that you are enjoying Product Customizer. We at Product Customizer go above and beyond to help every merchant and I am glad that we hit the mark for you. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 26, 2022

The majority of the time this app works great. The support staff are also super helpful. Thanks very much.

Using app

Over 6 years

Total reviews

5

Average rating

4.8

Developer Reply

Hello, friends at Country Scene Saddlery and pet Supplies Thank you for your kind words we really appreciate it! :-) We are happy our support team was able to assist you :-) We would like to thank you, awesome customers, like you for your amazing support! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 23, 2022

The help that I had from Aman was totally outstanding, very very quick response, (I sent an email to them for help and within minutes I had a reply), and even at the weekend, I could not fault the help, advise and support that they have given me. Would totally recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Andrea Fays Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the star of our support team and we are delighted to know that he was able to assist you above and beyond the call of duty. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 21, 2022

This app is PERFECT for small business or a large business that wants to offer their customers the option of fully customizing their purchases! Our business is custom apparel and accessories. This app allows us to offer different sizes, styles, colors, designs. Add personalization to the items. Everything we need! And it's EASY to use which is so important when you are running a business!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from BedfordWear Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 23, 2024

He estado utilizando "Product Customizer" en mi tienda de Shopify y estoy muy satisfecho con los resultados. La aplicación es intuitiva, fácil de usar y ha mejorado significativamente la experiencia de compra para mis clientes, permitiéndoles personalizar los productos a su gusto. El soporte técnico es sobresaliente; siempre responden rápidamente y han resuelto cualquier problema que he tenido de manera eficiente. Recomiendo ampliamente esta aplicación a cualquier comerciante que busque ofrecer opciones de personalización avanzadas en su tienda online.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from La Lentería Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 20, 2022

I used this app to create product attribute for my client website. I having issue on the attribute positioning and live chat with support. The support response within few second and help me resolve my issue asap. Very good support.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

Developer Reply

Hello friends at machinesmy Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 19, 2022

Great App for product Customisation and Add ons! Super helpful team. Special thanks to Kevin for helping us with installation!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Kleiner Fuchs We're so happy to hear that you are enjoying Product Customizer. We’re pleased that Kevon was able to help you:) We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

I really enjoy this app and is always able to get my problems taken care of. They are a really great help to my store.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from DMA Design Studio, LLC Thanks for the awesome review. We're so happy to hear that you are enjoying Product Options and Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

We have been using Product Options and Customizer for several years now. We recently had some questions about the options and how to use this application effectively and the support was great. It just reminded us of how great this app is and how important it is to our business.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hello to our friends from Quest Awards Thank you for sharing such an amazing review with us and the community. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

Good Customer Service. I appreciated that.............................................................

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from FishingAmz Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and are always here to help your Shopify store succeed! We are so glad our support team was able to assist you! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 18, 2022

I used a competitor before using Product Customizer. Unfortunately, the competitor would create new variants, which eventually slowed down my website. In addition, Google Merchant Center warned me that my website price was different from my feed price, and I use an aftermarket feed app. Finally, after numerous warnings that Google would shut down our account, I was forced to look for a new solution. I tested other "Product Option" apps, which are all difficult to install and set up. There isn't a plug-and-play solution. Product Customizer was the easiest, but it is still not straightforward. I ran into some issues, and Sheniel responded quickly and resolved my problems. Customer service is friendly, quick, and knowledgeable. I am thankful I found them!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Emassagechair Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Sheniel know that his assistance is greatly appreciated :-) We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 17, 2022

Great app. We've been using it in our store for a year always. The support is very helpful. Sheniel was quick to help us solve our problem when we updated to shopify 2.0 theme.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Nacach Wax Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy Sheniel was able to assist you :-) We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 17, 2022

Aman M. helped a lot during the customization of widgets. It is so good to see that Shopify consultants are active and ready to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Lakewood Watches We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Aman M. was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 16, 2022

Thanks Shenial G, who saved me when I updated my theme. Quick and pleasant and I’m now back up and running

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Unique Scentsations LTD Thanks for sharing your review with us and the community. We're thrilled to learn that Shenial G, was able to help you with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Jan. 14, 2022

Thank you, Sheniel G. for the setup help. Great support. Hoping the app works as well as the support.

Using app

About 1 year

Total reviews

11

Average rating

3.3

Developer Reply

Hello to our friends from Nation Athletics Bjj We are happy you had such a great experience! Thank you for leaving this awesome review. We are so glad to learn that Sheniel was able to assist you with the setup. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 13, 2022

This app is just want we wanted and the customer support from Kevon was unbelievable, he was so helpful for us, even fixed issues on our website. Top guys and top app many thanks all.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from CovidTests.co.uk Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is the lifeline of our support team and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 15, 2022

Good app and customer service, but im deleting it. Here's why: 1) when you add multiple customizations (note, checkbox, photo upload), the options don't look visually appealing on the product page. 2) i have a product that requires the customer to upload up to 10 files, but their file upload doesnt support multiple file upload -- can only upload one photo.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Custom Moon Lamps We’re pleased to read that you liked the app and the customer service. I understand that you were not quite satisfied with the way the options looked on your product page and that you cannot upload multiple files at once using the app. We can help you with both the issues if you can kindly reply to the emails we sent you. I will personally handle the request for you right till the end. We always try to go the extra mile to resolve the issues of our merchants so that they always leave with a positive experience. We're really thankful for amazing customers like you and your feedback which will definitely help us improve our app and the services even better. We hope your store scores it big online! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Jan. 11, 2022

Did exactly what I needed. Needed help setting up the cart. Aman responded straight away, understood what I needed and we had everything completed in super quick time. Love the training videos for creation of variations and templates. Best app experience we have had.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Letterbox Flower Cards Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We will let Aman know that his assistance is greatly appreciated :-) We wish you and your store great success! Tanu & The Product Customizer Support Team