All reviews

Rating Breakdown

  • 5
    88% (1,552 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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4 / 5 Share

Dec. 18, 2017

An app that is very easy to install and use. I have been using product customizer for my cycling apparel business. I has allowed us to easily integrate new features into our buying process.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 3, 2017

I like it so far, but there are some drawbacks. The $0.01 work around to allow for multiple price points is maybe over thinking things. We only offer one customization at one price. This app also pretty aggressively updates any product loop you have in your theme to exclude their hidden customization product listing that is used to collect payment for customizations at checkout.

Using app

3 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 10, 2019

This app is a must for us, given that we offer custom monogrammed products. The service is slow with unnecessary back and forth but helpful in the end.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 27, 2017

Totally groovy. Has definitely upped our customizable game in offering solutions to our customers and custom apparel. Service has been great through use, implementation and adjustments as necessary. Do wish I didn't have to use another app to export groups of orders for easy reference.

Using app

Over 4 years

Total reviews

4

Average rating

4.3

4 / 5 Share

Jan. 9, 2017

This app is almost exactly what I needed! I do custom embroidery and print for items using my proprietary designs and have several needs to personalize. This allowed me to set up my store over the weekend and I look forward to launching tomorrow!

Using app

About 5 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2016

Great App! Just wish options were brought in to Shipstation without a bunch of unwanted code placed on line items of packing slips/invoices.

Using app

Over 3 years

Total reviews

8

Average rating

4.9

4 / 5 Share

June 28, 2016

Brilliant little plugin that is easy to use. The provided support is rapid and accurate, just like a bussy entrepreneur want it to be.

Store

Duffler

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 3, 2016

I now love this app after the recent update. Adding options & templates is super easy. The edit feature on templates is easy and convenient. The edit feature when adding in a bulk edit is easy and convenient. From the many app choices, I'm very pleased that I chose Product Customizer. Looking forward to the radio button selections that is soon to come. The only improvement could be same-day turnaround, rather than sometimes next-day support and/or a contact phone number.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 23, 2016

Add or edit a template - seriously, no way to edit or add, no matter what I type in where it says edit, it doesn't add, it doesn't save, and the message still says you haven't added anything. The old one has issues, it was cumbersome, but it was EASY to use. Rally unhappy with having to edit, delete and search to figure out how this works- would not recommend it to anyone- Shopify should have it's own customizer not have it's customers using an app that was launched before it worked

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 26, 2015

Very useful app. Works flawlessly. I would just look for the batch update feature for a saved set.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

July 27, 2015

Very happy that I can customize from each product page, and I love the saved customization set option.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

July 7, 2015

We are a Baby & Children's Gift Shop online. This market is massive for personalised products. Without the Product Customizer we would not be able to tap in to this massive market and offer our customers a huge choice of gifts for all occasions that can be personalised making our gifts truly unique to each customer. With this app we can also offer Gift Wrap and message options which is important for a gift store, so our customers can let us know how they want their gift personalised and we can send it directly to the recipient with gift wrap and a personal message, taking all the hassle out and by us being able to offer a great customer service. We've contacted the Help Support at Shop Storm and they dealt with our query in an efficient, fast manner and it was free! Just want I needed, I didn't want to take my time up with trying to get my head around what I needed to do to get the app to do want I wanted it to, they just did it for me! Perfect, doesn't get much better than that!

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 7, 2015

What it does, it does very well. However, it lacks the ability to change option pricing. It's supposed to be implement in 2015, but as of June, it's not yet available.

Using app

About 1 hour

Total reviews

1

Average rating

4.0

4 / 5 Share

May 7, 2015

This app has been a life-saver for us. Minus a small glitch or two, the installation was extremely easy. The support team was very quick to respond and get us up and running within 24 hours. And they were super-pleasant. There are a few areas for improvement: 1) The ability to change pricing on the variants, which seems to be in-progress; 2) Improved ability to seamlessly integrate into the CSS styling of your current theme (it required changes to javascript); 3) Ability to select multiple options in a dropdown; 4) Ability to display at swatches or dropdowns -- with #3 and #4 on a per product basis, instead of sitewide. Unless you have complicated products, however, the last 2 may not apply to you.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 19, 2015

There are some glitches where if I delete a line and add it, my option lines are no longer in order, so I found a work around where I added more lines than I needed, and delete the lines accordingly. Also, it would be excellent if this app could include a way to delete multiple lines. Also, if for future updates you add radio buttons and check boxes, and a way to format the option boxes that would be great. Nevertheless, it is a great product!

Using app

About 1 month

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 3, 2015

Simple, works great, could be a lot easier to edit saved sets, but apart from that, very useful app. Look forward to being able to monetize each customization to automatically alter the cart total. That would be fantastic.

Using app

6 months

Total reviews

8

Average rating

4.6

4 / 5 Share

Oct. 1, 2014

Excellent product - Amazing Service, had an issue that got resolved in minutes by the support team.

Using app

11 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 29, 2014

v good, the video tutorials really helped. For someone who never altered code before it was pretty painless thanks!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 29, 2014

We love this Product Customizer App! Since we offer so many options of personalization, the basic Shopify platform was just not enough. This is simple enough to use that even I can do it. And reasonably priced!

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

June 3, 2014

Works great for those looking to sell personalized products.

Using app

About 1 month

Total reviews

1

Average rating

4.0