All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 22, 2025

Ik ben zo tevreden van deze app! Vooral de support dat ik heb gekregen (Lasandra) wil ik eerlijk toegeven dat ze alles heeft gedaan om mij verder te heplen! Ik raad het ten zeerste aan!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're happy with the app and especially the support you received. Your recommendation means a lot to us!

5 / 5 Share

April 12, 2025

We’ve been using PC ‑ Product Options for our custom apparel store, and it’s been a game changer. The app is flexible, user-friendly, and allows us to offer a wide range of customization options exactly how we need them. One of the features we really appreciate is the conditional logic—it lets us create a more streamlined experience for customers. Whenever we’ve had questions or needed support, the team was quick to respond and incredibly helpful. They even worked with us to explore unique setups like offering the first customization for free and pricing additional ones. Highly recommend this app if you want full control over your product options and a responsive team behind it!

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear that the app has made a positive impact on your custom apparel store. It’s great to know that the flexibility, user-friendliness, and especially the conditional logic are helping you create the exact experience you want for your customers. We’re also happy to hear that our support team could assist you with your unique setup. It’s always our goal to help you get the most out of the app.

5 / 5 Share

Nov. 25, 2025

Customizer works awesome until it doesn't. However, the support team got right on it and fixed the problem. They also found a long term solution to the problem. Etienne from Product Customizer was a great help.

Using app

About 10 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your feedback! We're glad we could resolve the issue quickly and put a long-term solution in place. I’ll share your appreciation with Etienne as well. If you need anything else, we’re always here to help.

5 / 5 Share

April 8, 2025

Fantastic support, no waiting time and immediate response. Cristal helped me with all my wishes and implemented them right away. Thank you, Cristal!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with our support team. Cristal will be thrilled to know she could help you so quickly and meet all your needs right away.

5 / 5 Share

April 4, 2025

I just installed and was having some trouble setting it up but Lasandra was very helpful and answered my many questions.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're happy to hear that Lasandra was able to assist you and answer all your questions. Starting something new can be tricky, and we're glad she could make the setup process easier for you. Don't hesitate to reach out if you need anything else, we're always here to help!

5 / 5 Share

April 3, 2025

Very responsive and was able to help me get this set up for my store. Definitely recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review! We're glad we could help get everything set up smoothly for your store. We truly appreciate the recommendation and are always here if you need further assistance.

5 / 5 Share

April 3, 2025

We've been using this app for years on other stores, and it's always done what we've needed it to. Tech support is awesome when we're not sure how to set up a particular thing, which isn't often as it's pretty easy to use! Great app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being such a long-time user and for your continued support! We're so glad to hear the app consistently meets your needs and that you've found it easy to use. It's great to know our support team has been helpful whenever needed. We truly appreciate your kind words and loyalty.

5 / 5 Share

March 21, 2025

Amazing support and a great app that finally resolves my issue of limited variants ! Would recommend :) Also supper prompt and helpful support staff that resolved the issue and made the whole process extremely easy to deal with

Using app

31 minutes

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your review! We are happy our app was able to assist you in overcoming your variant limits.

5 / 5 Share

June 22, 2025

Exceptional App & Unmatched Support from Shevaughn! I can't say enough great things about PC - Product Options by Product Customizer and the phenomenal support provided by Shevaughn! I was trying to set up multiple variant options for a customizable product, and the process seemed daunting at first. But Shevaughn made it an absolute breeze! He walked me through the setup with a clear, step-by-step process that was super easy to follow. And here's the best part—he even jumped on a Google Meet with me! In this digital age, there's nothing better than speaking with a real human when you need help, especially if you're not the most tech-savvy person (like me!). Shevaughn’s patience, professionalism, and expertise were beyond impressive. Thanks to him, I now have my customizable options running smoothly and exactly how I wanted them. Honestly, Shevaughn deserves a raise or possibly even a yacht! If you’re looking for an app that’s powerful and flexible, backed by top-notch customer support, look no further. Highly recommend this app and Shevaughn’s incredible assistance!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Shevaughn is one of the stars of our support team, and it sounds like he gave you the VIP treatment :)

5 / 5 Share

March 12, 2025

The support team was super responsive and helpful when I reached out with a technical issue. The problem was solved promptly and professionally.

Using app

Over 10 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! Our support prides itself on providing excellent support, we are pleased that they were able to resolve your issue quickly.

5 / 5 Share

March 10, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review!

5 / 5 Share

March 9, 2025

I would rate them 10-stars. The best customer service. even at midnight they were promptly up there resolving a query I had at midnight. Fast resolution. Excellent customer service.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review! We are ecstatic that our support team provided you with an excellent experience.

5 / 5 Share

Feb. 27, 2025

I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!

Store

LB new

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the excellent review!

5 / 5 Share

Feb. 27, 2025

I was having an issue with one of the options I was using for my products so I opened a chat in the app and Shev helped me resolve it. Super helpful and quick to respond!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We are pleased your issue was resolved quickly by Shevaughn.

5 / 5 Share

Feb. 7, 2025

Wonderful customer support!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We are happy you had a great experience with our wonderful support team.

5 / 5 Share

Feb. 5, 2025

Very good support!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We are pleased our team provided you with great support.

5 / 5 Share

Feb. 4, 2025

I just spent some time chatting with Shevaugn and he was fabulous. He was very gracious about allowing me to check out other apps that may work better for me. After researching it, I decided to use thier app. I loved the personal service and there was not wait time to get help. Thank you, this is a great aapp.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the review! We are pleased that Shevaughn provided you with white glove support.

5 / 5 Share

Feb. 1, 2025

Excellent support. I had upgraded my store theme and the Customizer was not working. Within minutes, I was speaking with Customer Service and they resolved the problem! Excellent add-on!

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the review! Upgrading your theme can be tricky, but I'm happy our support team helped you through the process.

5 / 5 Share

Jan. 20, 2025

Product is great as the support has been awesome

Store

My Store

Using app

9 months

Developer Reply

Thanks for the review! We are happy you are pleased with our app and support team.

5 / 5 Share

Jan. 20, 2025

Thank you very much. It is a very successful and healthy application.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! We are happy that our application suits your needs.