All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2022

Shevaughn was super helpful with updating an issue which occurred when I updated my new theme. I have been using this ap for years and it has been perfect for my online store. I sell customised phone cases, it allows customers to input their personal name/initials or upload a photo, rather then leaving those details in the 'Notes' section of the cart, like they were doing previously. Thanks Sam - Minca Cases (www.mincacases.com)

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

Loved their customer service, Lasandra really went out of her way to help me with an issue that I was receiving. Thank you so much!

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our support team. Lasandra is truly dedicated to helping our customers, and we’ll be sure to share your feedback with her. If you ever need anything else, we’re always here to help!

5 / 5 Share

Oct. 31, 2018

Just switched over from another product options app and have been pleased with this app so far. Functions well.

Using app

6 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2018

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2018

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2018

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2018

Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store! Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2018

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2018

This app does a great job and the product creators are very responsive to any of our special requests. We're very happy with it!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

Love it! This is an excellent app. Easy to use and works great without any negative issues.

Store

Vwaq

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 23, 2018

This app is exactly what I was looking for to add customized options to my bridesmaid and future mrs mugs! Thank you!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2018

This app is essential to getting the functionality I needed for my shop. Installation was easy and it was very simple to figure out how to build the customization forms. I needed a little help customizing the layout of my product pages in regards to having the description go before the options showed, and support was fast and friendly in doing this task that they totally don't HAVE to do.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2018

Works great and the support is unbelievable, they made many custom changes upon request Thank you!!

Using app

10 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

Very functional and easy to use and the customer service was exceptional. I was able to get a small issue fixed promptly on a Sunday evening. Highly recommend!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Had an issue with my conditional logic and in 7 minutes DEEP was able to fix my issue thanks EDIT- DEEP to the rescue again helping me perfect my website THANKS for the AWESOME help

Using app

Almost 7 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2017

Love this app! It works just as it claims, and most of all, the customer service/tech team is fantastic. They helped me solve a tech glitch super fast and got me up and running right away. Highly recommend!

Using app

Over 2 years

Total reviews

3

Average rating

5.0