All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
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5 / 5 Share

Feb. 16, 2017

My online shop simply could not operate with this app. We specialise in personalised gifts that require customisation and this app allows customers to shop ad customise their gifts with ease. www.mikkiandme.com.au

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2017

Simple to use and very flexible. Exactly the app I needed to offer different options on my products. I like the fact you can set up custom fields and then add them to products if they are relevant.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2025

We've been using this app for many years to sell personalized pet tags. Never had a problem until yesterday. Emailed support and was fixed within 30mins. Fantastic! Can't recommend enough.

Using app

Over 10 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 23, 2017

We're just starting up our Shopify website and have had trouble figuring all of the things out and have had a incompatibility issue with the theme we purchased. Ryan Frizzell at Product Customizer has been working a lot to help us get things working including working on our theme code that has some issue with the app, he is saving us many hours of work. The support for this app is very good.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2017

Since Shopify limits the amount of option you can add to a product. Product Customizer is the perfect app to add additional option to a product - simple and effective. Plus they have amazing customer service is you happen to have any questions or issues.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2017

We have been very happy with this app. It makes customizing products a snap. Customer service is very knowledgeable and they are always fast to reply.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2016

Just started using this app and while I'm still sorting everything out i do need to acknowledge how awesome their support is. They've helped me through a couple issues and from what I can see about the app it's extremely flexible which is exactly what i was looking for. Great app!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2016

Product Customizer is a fantastic app. The functionality is excellent, the customer support is second to none. I give this app my highest recommendation. Thank you.

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2016

Thank You so much to Emily and the Shopstorm Team. I emailed them with some questions regarding updating my theme to see if there was anything I needed to do beforehand. They were able to make all the adjustments for me before publishing to ensure that I had zero down time all within a few hours of my initial inquiry. I highly recommend this App and ShopStorm. Thanks Again! Cheers!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 12, 2022

Product Customizer has been perfect for our site. We offer custom dog collars, belts, and wallets, and this app does it all, and does it well. Extremely easy to integrate and set up, and beautiful ascetically. Unparalleled customer service, a great product, and a fantastic sales team. Would recommend in the future. Update July 12 2022 - Spoke with support about an integration issue. Kevon was fantastic and we worked through the issue quickly. He made some great recommendations and was a pleasure to work with on this.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 4, 2016

This app has solved so many things for our shop, so that people can pick things and enter custom info up front instead of us having to spend time emailing with them afterwards. It works great, and when I switched themes recently the support staff was brilliant in helping me getting it to work (and look great) on the new theme. We're now using 2 ShopStorm apps in our shop, very happy with both of them.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 27, 2016

The app wasn't exactly what we were looking for but the customer service was outstanding. Although we went with a different app option, we want to congratulate the folks from ShopStorm for their fantastic support while we were testing the app. Their communication was quick, friendly and the customization (snippet installation) was quick and painless.

Using app

About 4 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Oct. 26, 2016

Product Customizer is a great app! It has not only succeeded where others have failed, but their customer service is on point. Superhero Kim has truly lived up to her name! I would recommend this app to anyone trying to add customization features to any of their products. - M. Strang, Co Owner, Madame Lure Co.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2016

Works perfectly, and support is super quick if you need it. Thank you!

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 12, 2016

The best part about this application is the attention placed on customer service. The team at ShopStorm will go out of their way to help you. It's a big asset beyond all of the great customized options you can implement with the application itself. Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

It works great + awesome support!

Using app

6 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 10, 2016

This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing. Highly recommended.

Store

Jsmws

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2016

The fastest and best support I have ever received. I wanted to customize my products on my shop where I sell artwork and customized art prints. I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful. Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen. If possible I would give the team and the app 10 stars. I feel quite safe and I know that they will make the product even better over time. And that is very important to me! /Bettina

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2016

Justin has always given us friendly and prompt service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2016

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Using app

About 23 hours

Total reviews

7

Average rating

5.0