All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2017

We've been using this app for a couple years now. Adds a lot to products when we need it. We recently had an issue with our new theme not accepting this app and Kim went in and helped fix it right away. Fantastic app and fantastic customer service. Well worth it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

We love the Product Customizer app; we recently updated our theme, and we've had some glitches that have cropped up a few times, and they've been the same problem. HOWEVER, the team at PC have responded really quickly to fix the issues, they fix them each time, and they've even worked on them over the weekend, which we really appreciate, bc ppl don't shop only during business hours! So thanks to Kevon and Shevaughn for addressing our problems so quickly. No app is perfect all the time, and things break - what matters is customer service and getting the issue resolved quickly, and you guys do that. So thank you so much!

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2019

Product Customizer is a great app. The best part about it is that it lets you create more than the 100 Variants (3 types), which is Shopify's Maximum. The support has also been fantastic! Follow up to my review from 4 years ago: support is still rocking it! Very responsive and quick resolution to issue.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

This app does everything I need it to for my store. Customer support is great! Every time I have a question they respond right away. I would definitely recommend this app to anyone who has a store that customizes it's products. It's easy to integrate, easy to use, and works great!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2015

This app is so easy to use and the customer service is wonderful. I needed help installing the snippet and with the appearance of my variants. Shopstorm customer service took care of both very quickly. Would highly recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 13, 2015

This App changed my life! We hand make custom leather dog collars and we offer TONS of options. We have been badgering Shopify to add more customization options for years, but few people need as many fields as we do, so they were not motivated to build a workaround. Then we found Product customizer... Now we have everything we need to offer a truly customized and unique product. Initial setup was above my head but they have amazing support that helped us install the App on a SUNDAY! I cannot recommend this App enough!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2015

This app works great, is easy to use and the support is second to none!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2015

Works as promised, although had a bit of trouble with my theme, but luckily the support was great. Fast and responsive, and went the extra mile to make sure I was completely satisfied with the implementation. Recommended. www.makeitstick.dk

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2015

This app is exactly what I need and then some. I'm writing a second review because of the outstanding customer service provided. There were a couple of minor issues that needed to be addressed and they were --- within minutes!

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 6, 2015

This app is what makes it possible for my customers to order my personalized printables smoothly. I am SO happy with it - it does exactly what it claims and the customer service is awesome. My only wish is that it enabled you to add fields to multiple products at a time, but that does not take away from how very essential the app is for my kind of business and how glad I am that I found it.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2015

intuitive app that does what it promises. installation was a breeze using their free setup-service. superfast, friendly and helpful support! more features on their way apparently. choosing this app is a no-brainer

Using app

About 19 hours

Total reviews

20

Average rating

5.0

5 / 5 Share

March 11, 2015

Very easy to use, did exactly what I wanted, very happy.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2015

Love this app. Very easy. I just wish I could preview the photo uploads before I add them to the cart. Besides that awesome and user friendly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2014

We use Product Customizer on both of our websites and we couldn't be happier with it. The freedom with variants is well worth the $$! Definitely recommend. The customer support is also amazing! I had help from Kim and she was so quick to respond. Whenever I had a question or needed something fixed, she was happy to help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2014

Nice, simple to use app. Kim was very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2014

This app has really helped us to add custom notes to orders. This is really important to us as many of our products have custom messages for gifting purposes along with engraving customizations. Thanks product customizer!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2014

This app has been crucial in growing my bespoke surf wear business. Thanks so much for creating a functional and easy to use product.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 3, 2014

Just an Ace program! Works flawlessly compared to other apps on the Shopify market. They really got it going great. Only gripe I have is that I wish you could move around variants easier. You can get around that by having a text file with all your variants and slide it around.

Using app

6 months

Total reviews

25

Average rating

4.9

5 / 5 Share

July 21, 2014

This app was the finishing touch to my store and I allowed a couple of days to get to grips with it. In just 1hr I had added customizations to over 100 products and snippets to my pages and emails. It works superbly and the help pages are excellent. I cannot recommend highly enough!

Using app

Over 5 years

Total reviews

4

Average rating

4.0

5 / 5 Share

July 1, 2014

This app and the support crew is great! The app itself helps us provide options that weren't available before installing. Whenever I run into a problem or question, support is always quick to help. This app goes as far as they can with Shopify's platform, so its understandable they cant incorporate pricing changes and .svc exports, but support was also knowledgable to find a work-around for that. Thanks crew!

Using app

8 months

Total reviews

1

Average rating

5.0