All reviews

Rating Breakdown

  • 5
    88% (1,579 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
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5 / 5 Share

Sept. 24, 2021

We have used Product Customiser for some time with absolutely no problems, we recently updated our online store & the support from the Product Customizer team was great! Recommend!

Store

PHYLLi

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from PHYLLi We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 23, 2021

I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Alexis Jae Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 23, 2021

Great app, and even better customer service. Kevon has been a real help in making the app fit with my store. Couldn't be more pleased. He even recommended improvements to my store to help with upselling.

Using app

About 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Hello to our friends from The Stately Hound Jake, we’re pleased that Kevon was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 23, 2021

This app is amazing for running products with multiple colour options. Works great for bundles & more. Highly recommend. + Great customer support

Store

FUZZY

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from FUZZY We are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 24, 2024

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all. Deepanjoy spent a significant amount of time fixing the options and logic on one of my products. He quickly found a solution and then added it to my remaining products. I found him friendly, helpful and all my issues were resolves quickly. Fantastic customer service and great product that is capable of dealing with extremely complicated product options. I'd 100% recommend.

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 16, 2021

Kevon Evans was very responsive. He fixed my issue right away. I love how seamlessly the app works. I use this for all of my clients. The ability to customize products is the very best. The options are endless. Kevon saw all of my issues and fixed them immediately. Truly the best app for custom services.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from I Hate Domestic Violence We’re pleased that Kevon was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 14, 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Summo Sports Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 3, 2024

I wouldn't be without this app as it is great for offering the options I require to my customers. I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Freckles Designs We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 17, 2021

The App is great. Coming in very useful for what I do (Meal/Drink Delivery) I m still on the free trial but customer service is still great. Dealt with Sheniel G. She was extremely helpful and solved my issues with my site.. Update. Contacted PO again. Spoke to Aman M. He was extreamly helpful. And sorted and issue for that I thought was. actually impossible and saved me a lot of time. Thanks Aman!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Agnar Herbal We’re pleased that Sheniel was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 1, 2021

I use this app for customers to upload their own images or add a description to their order. It is so helpful and affordable. I needed help with an issue, I reached out to Product Customizer and they fixed it ASAP.. Thank you for your help. I appreciate it all.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Treazures By Tee Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 30, 2021

Great support team helped me get up and running very quickly! A great way to add priced add-ons to any product.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Park Hill South Booster Shop Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 30, 2021

I recently updated my store to shopify 2.0 theme, I was afraid that this might now work with it as many things have changed but their new wizard worked smooth like butter. Thumbs up to you guys

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from BoujeeLeathers We are glad to have you as our customer. We really appreciate you taking out the time to share your kind words with us. It means a lot to us and our entire team! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 30, 2021

The setup with the pagefly integration was easy and quick and the interface is intuitive and works well. When facing issues the support team answered quickly and put everything into place in the matter of moments. I would definitely recommend this app.

Using app

29 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Movie Pets We are glad we were able to resolve your issues! Thank you so much for taking the time to leave this excellent review. We're glad we could be of service to you and hope we can assist you again soon. Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 27, 2021

I've tried a few apps like this and this one was the easiest and most reliable to use. Also appreciate the help I received with reinstalling when updating my site.

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Hello to our friends from Hilo and Bobbin We are super happy we could help! Thank you for leaving this fantastic review here! :-) Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 26, 2021

I reached out to the team for an issue with my product pricing repeating at checkout! They fixed it immediately! I have loved using this app for customizing! It is very easy to work with and has served all my needs! Now I can add great Customer Service to the list!!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from KCDesigns Boutique and Baskets We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 17, 2021

I love this app!!! I highly recommend it!! Has helped us making more sales for our custom products. And the team behind it is always so nice and help us out super fast each time we need help.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Alânika Thank you for this great review! we are incredibly grateful for awesome customers like you! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 17, 2021

We've been using this app for more then a year now and it has worked great. Their customer service is also very helpful and helped us set it up on multiple themes. Highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Madison Iron and Wood Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 10, 2021

I have used this app for several years and love the ease of adding customization to items. My customers can pick options and add details. Great for a monogram business!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Mamie's Monograms We appreciate you taking the time out to write this fantastic review! We're glad we could be of service to you and hope we can assist you again soon. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 1, 2021

I have been using the Product Customer app for a couple of years now for my website and absolutely LOVE it. Not only does it meet my needs bur the customer service is amazing. Over the yesrs I've done several theme tweeks and changes and any code updates I need to have made to accommodate the new theme code is done within minutes and even my customer service emails are answered so quickly....even on weekends. I highly recommend this app and plan on sticking with it indefinitely. Thank you so much for such quick resolution to my questions this weekend!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Party Beautifully Amy, we are elated to read your review and are very grateful. At Product Options and Customizer, we continuously strive to serve you better. We wish you and your store great success! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 29, 2021

Customer service is MAGNIFICENT!!! Their response time was like no other via email and they were able to get the kinks fixed!!!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from cr8tionofhappiness Patricia, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. Cheers, -Pushpesh & the Product Customizer Support Team