All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2021

Your app is so great, easy to use, has no error, and your support team is so nice. I am using your app for 4 stores of my team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Hold You Tight Tran, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 20, 2021

Works just as we needed it to! Perfect options and highly customizable. Very easy to use once we got the hang of it, but customer support was super helpful getting started. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Field Bar & Bottle Shop Jessie, wow! Thank you for the glowing review! We really appreciate you taking the time out to share your experience with us. We are here for you anytime. Cheers, -Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 19, 2021

Excellent customer service, emails are responded to almost immediately and any issues are resolved very quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Made with love by Laurie We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 15, 2021

We had changed our theme which caused some problems with the code. The support was quick to answer and solve our issue!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Foursided Thank you for leaving us this fantastic review! We are happy we could resolve your issue! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 13, 2021

Just started working with this app after trying to find something better than infinite options.. OMG!! I'm so blown away what this app does compare to that one. I had some questions and it got answered WITHIN AN HOUR! every! single! time! It looks SO much more professional, and I'm finally excited to work on everything again!! Thank you so much!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Penguins and Pineapples We are happy we could assist you! Thank you for leaving us this fantastic review! We appreciate you taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

July 10, 2021

I can't say enough good thing about this app. I love that I have a way to add personalization and customization to the products I sell. The customer service is unmatched. Always friendly and quick with a fix and a follow up no matter the time, especially since I work at night. I would definitely recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from SPW Design Co Thank you for this great review! we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 9, 2021

Clean app and fairly easy to use. Great and quick customer support when changing themes on your store as well!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Y1Hockey Thank you for leaving us this wonderful review! We really appreciate it :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 8, 2021

Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!

Store

mojoe

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from mojoe We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

July 1, 2021

This app is very helpful for anyone who wants to offer customized products. and their support team awesome!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Outback India We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 29, 2021

App is so full of features we can't possibly use them all. Customer service is awesome as well, very fast, and accurate. Would highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from 89Apparel We are super happy we could help! Thank you for leaving this fantastic review here! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 29, 2021

Not only is this app wonderful. Its been a HUGE help for our business. Their support is INCREDIBLE. After all whats the point of having a great app if you cant use it? I have had multiple occasions where I have used their support team and they have all been wonderful. Most recently Kevon has been helping me customize my store using their app and he is WONDERFUL. He is patient, kind, and SO helpful. I cannot recommend this app enough!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Smitten Sweets Wow! Thank you for leaving us this thorough and fantastic recommendation! We are happy we could assist you! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 28, 2021

I had an issue initiating the product customizer app. I used the "contact us" feature and within 30 minutes my issue was solved. I have not experienced great customer service like this in along time. Big kudos to the Product Customize Support team!!!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Charmed Party Pieces Thank you for leaving this awesome review! We are happy that our team was able to leave this lasting impression on you! We are happy you are satisfied! -Melissa & the Product Customizer Support Team

5 / 5 Share

June 25, 2021

Great app! Great customer service team. They are here and ready to help whenever you need. I would definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from My Nurse's Jewel Thank you for leaving us this great review! We appreciate you so much for taking the time out to write this! -Melissa & the Product Customizer Support Team

5 / 5 Share

June 9, 2021

Just getting started, was WAY easier than I expected! Sheniel was an amazing help in giving me an excellent intro, great customer service! Looking forward to finishing a much needed remodel of Cowbells.com

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Cowbells.com We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

June 2, 2021

Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Chicago City Sports Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 28, 2021

I love this app and think it's transformational for my business. It's very easy to use and has lots of great options. Thank you!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Gigi & Olive Thanks for leaving us this awesome review! We really appreciate the kudos! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 24, 2021

Kevon is super helpful!!! He totally made the whole process so easy and the functions of this app can't be replicated by just signing up with shopify! highly recommend this app and also the customer service!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Polaris Fine Foods Thank you for leaving this awesome review! We are happy Kevon was super helpful! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 20, 2021

Was looking for an app to add a customizable field to my listing. Awesome app and super support team. Highly recommend!!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Mom of Huskies We appreciate you leaving this awesome review! Thank you for the recommendation :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 19, 2021

The support is very reliable and helpful. My request was solved within a few minutes. I am very satisfied.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from cressao.com Thank you for leaving us this awesome review! We appreciate you! :-) Don't hesitate to reach out to us with any more queries you may have! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 17, 2021

I've been using this app for years. 90% of my products have a custom option. I've had little issues with it. If something has come up their support is quick to fix any issue. I would recommend if looking for a custom option app.

Store

Aw Paws

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Aw Paws We are happy for super loyal customers like you! Thank you for your amazing support and thank you for leaving this awesome review! :-) -Melissa & the Product Customizer Support Team