All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

May 12, 2021

Pushpesh was amazing. He got on the call with me and got me using my app to the fullest. I would definitely recommend them for anything. He took all my frustrations away.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from S&P Crafty C We are super happy we could help, thank you for leaving this fantastic review here! We will let Pushpesh know that his assistance is greatly appreciated :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 11, 2021

I had a question about customizer options missing from the order summary, and the team was quick to address the issue and got it fixed quickly!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Lip Republic Inc. Thank you for this high recommendation, we are grateful for awesome customers like you! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 11, 2021

I purchased this app to help me put options for my customers so they can purchase certain things from my website. Let’s say this app not only does that but their customer service is brilliant. Helped me with something I couldn’t figure out. Thank you.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Smells Incredible Thanks for giving a shoutout to our app! Glad it's working well for you :) I will relay your kudos to our support team. We hope Smells Incredible is mega-successful in the coming months and years! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 11, 2021

Really good app easy to use and superb support team. One suggestion from my side that you can put a video for conditional logic on your dashboard so it will be more helpful and easy.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Kreativfy Thank you for leaving this fantastic review! We will definitely take this into consideration! We wish you all the best on your e-commerce journey :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 5, 2021

Good app and good customer service I would recommend 100% very easy to use simple and if you need help customer service is there ASAP

Store

WEARVA

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from WEARVA Thank you for leaving us this great review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 5, 2021

This app was perfect for adding a fourth option to our product bundles. Great app and a great support team! We had a problem with one of our configurations due to a human error on our side. It took no more than 10 minutes from we emailed support until we were up and running again.

Store

apias

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from apias Thank you! We appreciate this fantastic review! We are glad we were able to assist! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 5, 2021

Had an issue at first after downloading but the support team was very helpful and got things re-downloaded & working correctly. Site & products are now looking/operating great!

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from McDonald's Candies We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 3, 2021

If You don't understand something , they an have excellent team to help you with all your needs, And really quick response time . So far this app has worked great for me

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from ShyneCustumz We are happy we could assist :-) Thank you for leaving this wonderful review! We sincerely appreciate it! -Melissa & the Product Customizer Support Team

5 / 5 Share

May 2, 2021

I Changed my theme and needed assistance with the switch. Support was great. Kevon resolved the issue quickly.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Wedding Traders We appreciate you leaving this awesome review! We will let Kevon know that his assistance was greatly appreciated :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

May 1, 2021

This app does exactly what I wanted AND, to top it off, the support I received was super fast and helpful! I for sure recommend this app and wouldn't hesitate to use it again in the future.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Your Photo Masks Thank you so much for leaving this awesome review! We appreciate you :-) All the best on your e-commerce journey! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!

Store

BEX

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from BEX Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Rosie Joan Collective Inc. We are happy we were able to help! We really appreciate you and wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

I had a small problem with the app not allowing customers to change their variants. I contacted the app support and Sheniel responded very fast, she helped me extremely fast and had my site back up and running. Sheniel was very polite and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from OKIESUBLIMATION Thank you for leaving us this thorough review! We really appreciate it! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 30, 2021

We recently installed this app to add gift wrap to the products on our website. We had a slight issue once the app was installed with our product variants not working, but we reached out to support and Kevon was really helpful. He responded quickly to our issue and corrected the problem all within 24 hours. Great service and would definitely recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Reeves & Reeves Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & the Product Customizer Support Team

5 / 5 Share

April 27, 2021

I recently added this app and encountered an issue. Sheniel fixed the problem quickly for me and was extremely helpful. Excellent customer service. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Belle Bespoke We are happy we could assist you! Thank you for leaving us this awesome recommendation -Melissa & the Product Customizer Support Team

5 / 5 Share

April 26, 2021

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Encredible Designz We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 25, 2021

This app is vey useful and the customer service is fast. I would refer this app to other Shopify users.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Marchelle Kreationz, LLC Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 24, 2021

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends from Bubba Bear Studios Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

I used the app to help me Customize the items in my store. It added just what I needed to help my customers navigate.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Kelly's Amazing Kreations Thank you for leaving us this 5 star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Wholesomeness We are super happy we were able to assist you! Thank you for leaving this awesome review :-) -Melissa & the Product Customizer Support Team