All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Feb. 23, 2021

....................... The product is very good, but the customer service is awesome, thanks Purspesh

Store

Wamilia

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Wamilia We will let Pushpesh know that his assistance was greatly appreciated, thank you for leaving us this review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 17, 2021

Kevon was amazing!!! I accidentally deleted this app which threw our site into a tailspin because we lost the ability for our customers to personalize their items. Not good for a personalization store!!! It took me a few days to realize what had happened, but once I got to the bottom of it, I sent an email to the company immediately. Thank goodness for their attention! He had us up and running again in just over 2 hours, and we didn't have to redo all of our products, it came back up and is working wonderfully. I can NOT recommend this app enough! We do personalization of all types, and with this app, our job is much easier. Work smarter, not harder... add this app your store, too! All of us at www.EnchantedMemoriesBranson are thankful for your help, Kevon!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Enchanted Memories, Custom Engraving & Unique Gifts We are happy we could assist you! Thank you for leaving us this great review! :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 17, 2021

Custompressions Great App to enable customer options for personalizing/customizing product selection. Customer Service is fast and attentive. Needed help with updating Customizer for new theme version, Kevon was responsive and quick to make the changes so could proceed with my site updates.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Custompressions Thank you for leaving us this awesome review! We are extremely happy we could assist you :-) We will extend your heartfelt thanks to Kevon! Happy selling :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 13, 2021

Customer Support is 100% on it. had an app issue that was QUICKLY solved! i love this APP thanks team!

Using app

Over 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hello to our friends from SpeedySlaps Thank you for leaving us this great review! We are glad we could help :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 11, 2021

I've really struggled with setting up options for my store while designing it. This app was the first to deliver something very close to what I had imagined after having gone through 3 or 4 other apps. I'd definitively say this is one of the better product options app for Shopify stores (integration: 4.7/5) . The team was generally super helpful in overcoming issues with integrating the app, although at times I found that it could be a little slow to get the ball rolling (customer service: 4/5). Yet again that may have been due to my high expectations! Personally, I'm happy with the app and if the price point suits you then I would definitively recommend it!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Sibylle Jewels We are happy our app was able to provide a solution! Thank you for leaving us this awesome review! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 5, 2021

I made the decision to use this app over others after careful consideration. It seemed to fit what I needed at the right price. I am pleased I did. The customer support has been fantastic from Sheniel in order to tweak it to work perfectly for what I need. Would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Gulppp.com Really nice of you to leave us this awesome review! We will let Sheniel know that her assistance was greatly appreciated. -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 4, 2021

Amazing customer support! They were a life saver with their super fast response and edits. Very useful plugin!

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from kickstartkids Thank you for leaving this awesome review! We are happy that you are satisfied :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 2, 2021

Product Customizer is a great app, very easy to use. The customer service is also amazing. Whenever I had a problem, Nathan would immediately help me to solve it. Thank you so much!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Next Custom Gift Thank you! We are glad you love the app :-) Thank you for the kudos on our customer service! We are happy we could assist you! -Melissa & the Product Customizer Support Team

5 / 5 Share

Feb. 1, 2021

I really love this app. The app is very simple to navigate through and set up and works very well with the shopify platform. The new addition of the setup wizard makes for even more functionality and options to enhance the look of the options on the product pages. The customer service provided is very efficient and responses and fixes are very quick.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Taffy Town Thank you for leaving us this fabulous review! We really appreciate it! :-) We are glad we were able to assist you! -Melissa & The Product Options & Customizer

5 / 5 Share

March 9, 2021

Many thanks to Sean and the team! Product Customizer has been responsible for creating our 3 best-selling custom products. After working to perfect our solution, I can proudly recommend this app and customer service. Each time we have an issue with the customizer, they handle it right away!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Taffy Town Thank you for leaving this review! We are glad the app is working great for you, we appreciate the recommendation -Melissa & The Product Options & Customizer Team

5 / 5 Share

Jan. 31, 2021

Very easy-to-use functionality included. It even gives you the option to make design changes for each type of field. Other similar apps that I’ve tried require coding. The team is also responsive and supportive. Highly recommend!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Pup Post Thank you for leaving this awesome review! We appreciate your support and we are thankful for customers like you. -Melissa & The Product Options & Customizer Team

5 / 5 Share

Jan. 27, 2021

Great product, easy to use out of the box. As soon as I had any issues customer service helped me out within hours, it was amazing! Really friendly CS team. Product does what is says on the label, Adds options and Customizes, really easy to use!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Aerial Silks New Zealand Thank you for leaving us this great review! We are happy we could help :-) We wish you and your store all the best for 2021! -Melissa & The Product Options & Customizer Team

5 / 5 Share

Jan. 26, 2021

Product Options and Customizer is a Great App that allowed us to setup our product options quickly. Their amazing support team provided fast support when we needed it.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from HartCo. Home & Body Thanks for leaving us this fantastic review! We’re glad we could assist and we're pleased our efforts resonated with you! :-) We wish you and your store all the best online! -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 19, 2022

Update: I needed help as the synchronization was off when creating new products in Shopify. On Sunday Aman wrote to ask if we could do a screen share this morning? He called and in 5 minutes everything was fixed. It needed a new sync and all is well. I really like this app and its people. They work hard and the app saves me hours. I have been using this app on both of my Shopify stores for 8 years. Recently, I had a new theme installed and this app would not re-install. When I contacted customer support, Sheniel worked on it immediately and found that a file was blocking images and apps. It turns out the Shopify expert installed an optimization snippet file that did the blocking. An optimization file that slowed down the website. Without Sheniel’s help we would still be looking for the answer. And, yes this app allows you more bariants than the Shopify limit of 3.....great app, great people.

Using app

Over 9 years

Total reviews

9

Average rating

5.0

Developer Reply

Hello to our friends from TC Straps Thank you for leaving us this awesome review! :-) We will let Sheniel know that her assistance was greatly appreciated! We wish you all the best on your e-commerce journey :-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Jan. 13, 2021

Just replaced my previous app with this one for our new store theme, had a couple of teething problems with installation and they were sorted out within 10 mins by the brilliant Pushpesh - Really great service thanks so much!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from The Gin & Rum Warehouse Thank you for leaving us this awesome review! We are glad we could assist you! We will let Pushpesh know that his assistance was greatly appreciated! -Melissa & The Product Options & Customizer Team

5 / 5 Share

Jan. 10, 2021

Excellent customer service! First of all, the app is super easy to use and allows my customers to upload photos directly to my site for personalized orders. When I switched themes I had an issue with the app and they helped me right away. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Cafe Emporos Thank you so much for leaving us this kind review! We are glad that you love the app and we are glad we could assist you! Thank you for your support :-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Dec. 28, 2020

Great app, love the integration with PageFly. The support team goes above & beyond to help you customize the form(s) to match your theme. Thank you all for the help, now go download this app! PS, this is a real review not some computer generated response. How can you be sure? Nipples. No one in their right mind would write that.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from The Indy Connection We appreciate this awesome review! We are glad we could help, we will relay your kudos to our support team ;-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Dec. 28, 2020

Great app, easy to install. I had one small issue when I installed it, and they fixed it for me in no time, very responsive! Now my customers can customize their items easily.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from campmoms Thank you for dropping this great review here! We appreciate the support and we are glad we could help :-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Dec. 24, 2020

I've been using this app for years. I recently changed themes and their customer services literally responded within minutes when I had a question. Thank you!

Using app

About 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from bare-soaps Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & The Product Options & Customizer Team

5 / 5 Share

Dec. 23, 2020

Finally a beautiful solution that allow to customize easily each product page. The customer support is really helpful and help us to quickly setup the app as we want it on our theme. Thanks team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Life is a Mesh Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. ;-) -Melissa & The Product Options & Customizer Team