All reviews

Rating Breakdown

  • 5
    88% (1,579 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 26, 2021

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Encredible Designz We will let Sheniel know that her efforts were greatly appreciated :-)Thank you for leaving us this fantastic recommendation! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 25, 2021

This app is vey useful and the customer service is fast. I would refer this app to other Shopify users.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Marchelle Kreationz, LLC Thank you for leaving us this great recommendation! We appreciate your support :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 24, 2021

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

Using app

3 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello to our friends from Bubba Bear Studios Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

I used the app to help me Customize the items in my store. It added just what I needed to help my customers navigate.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Kelly's Amazing Kreations Thank you for leaving us this 5 star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team

5 / 5 Share

April 22, 2021

We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Wholesomeness We are super happy we were able to assist you! Thank you for leaving this awesome review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 19, 2021

Works great for my jewelry store in Shopify. Using app for multi variants that is needed for custom jewelry. Kevon from tech support extremely helpful. Spent all the time I needed in setting up app. Very happy with product.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Savvy Designs Fashion Jewelry We will let Kevon know that his assistance was greatly appreciated! Thank you for leaving us this fantastic review! We appreciate it! -Melissa & the Product Customizer Support Team

5 / 5 Share

Dec. 12, 2022

This app helped me with my made to order product that I will be selling. Now my customers can provide me their information for their custom item. The support team was very fast at responding and helped me get exactly what I needed for my website. Thank you to Sheniel who helped me!! Update- Customer service amazing and fast as always!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from E s t e l í We will let Sheniel know that her assistance was greatly appreciated! We are happy the app has been so helpful to you! Thank you for leaving us this awesome review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 16, 2021

They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from HB Sports Inc. We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 11, 2021

I used this app in the past and loved it. I left Shopify for a couple of years, came back, shopped different customizers and in the end, came back to this one. The features can't be beat, I love being able to see what products I need to add options to, what options they already have and the ease of navigating around. AND, their customer service is stellar. That goes a long way with me, they actually know what they are doing, are able to explain what I had wrong and were very positive and polite. In this new world we are living in, kindness really does matter. Thank you for this app!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Oakwood Decals We are very happy that we were able to assist you! We sincerely appreciate this honest and thoughtful review! It makes our hard work all the worthwhile! We wish you and your store great success on your ecommerce journey :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

April 7, 2021

great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from The Tipsy Tapster Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team

5 / 5 Share

March 31, 2021

I've been using this app for few years now, works great, customer service is great too, highly recommend

Using app

Almost 9 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Bowie Creations We are thankful for your unwavering support! We truly appreciate it! We wish you and your store continued success in years to come :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 30, 2021

Le service client est juste exceptionnel ! ils allés jusqu'à faire les manipulations que je n'arrivais pas eux-mêmes, ils se sont connecté à mon site pour règler mes problèmes. Merci.

Store

Uveink

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Hola a nuestros amigos de Uveink ¡Estamos felices de poder ayudarlo! Agradecemos que dejes esta revisión reflexiva :-) -Melissa y el equipo de soporte del personalizador de productos

5 / 5 Share

March 25, 2021

Great customer service, easy to use app, highly recommended to anyone who is looking for an app with different variants.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Novalico We are happy we could assist! Thank you for leaving us this awesome review :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 23, 2021

I used this app. excellent service, enthusiasm, and prompt support. I really like it. I used this app. excellent service, enthusiasm, and prompt support. I really like it.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from OOH-GIFT Thank you for leaving this excellent review! We love and appreciate our customers and we are glad we could help :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 18, 2021

Each time I've had an issue they have responded immediately with quick resolutions. It's an excellent app that serves our needs perfectly. Can't recommend them enough!

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Steelmade We are super happy that the app has been working so well for you! Thank you for leaving us this awesome review we really appreciate it! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 18, 2021

Super app and beyond all, amazing customer support!! This app allows me to have a full liberty for the variants in my store so the customer can personnalized each items. I've had a few little technical problems but the app team resolved them so quickly. I really recommend using this app!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

Developer Reply

Hello to our friends from Flamme en Rose It's extremely nice of you to leave us this awesome review! We really appreciate you taking the time out to do so, please don't hesitate to reach out to us if you have any more queries :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

March 16, 2021

Great App, with great support. When I had an issue, it was resolved within 24 hours. This is a great app when you have products that require further info to gather from the customer.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Fun In The Box Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for your support! -Melissa & the Product Customizer Support Team

5 / 5 Share

March 12, 2021

The app was working amazingly fine not sure what has happened it has now totally stopped working. The service team email you saying it all fine but has not checked if it working or not. And has created alot of problems for us. ALL FIXED AND ALL WORKING

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Babba box Thank you for taking the time out to write this great review! We really appreciate the kudos! :-) We wish you and store great success online -Melissa & the Product Customizer Support Team

5 / 5 Share

March 25, 2024

Amazing support - fixed my issue within 10 minutes of reporting it! Would highly recommend *****

Store

cove

Using app

About 6 years

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends from cove It's extremely great of you to leave this great review here, we appreciate the support and we are glad we could assist you! :-) -Melissa & the Product Customizer Support Team

5 / 5 Share

Oct. 15, 2021

Kevon and his team always respond right away when we need some updating or have questions. So many of our products need unique personalization options and Product Options and Customizer allows us to offer a wide variety for our customers.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Designs by Linda Nee Thank you for leaving this awesome 5 star review! We wish you and your store great success :-) -Melissa & the Product Customizer Support Team