Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,761
chart
#492
All reviews
Rating Breakdown
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Dec. 17, 2020
I had some specific tweaks to make the app work and display my product in the best way for our customers and the support team did a great job working with me to customize the app to work for us.
Hello to our friends from 928sRus, Inc. Thank you for writing us this great review! We are glad the app is working well for you so far and we are thankful for your support :-) -Melissa & The Product Options & Customizer Team
Dec. 17, 2020
I use the app in almost all my products on my store. This is definitely one of the best apps out there. But what I like the most is the outstanding customer service, they are super fast and helpful! I had an issue when installing a new theme, and they fixed it right away. Highly recommended
Hello to our friends from Ton Nom Thanks for taking the time out to leave us this fantastic review we really appreciate it! We wish your store great success online! -Melissa & The Product Options & Customizer Team
Dec. 9, 2020
There is good customer service, there is great customer service and then there's FANTASTIC customer service. The guys from Product Customizer fall into that last category. Their tool works perfectly and if it doesn't, support is always there for a helping hand. Five stars.
Hello to our friends from The Yummy Company Thank you for this thorough and superb review! We sincerely appreciate you taking the time out to write this and we are extremely happy that the app has been useful to you. We wish you an awesome holiday season with lots of sales! ;-) -Melissa & The Product Options & Customizer Team
Dec. 8, 2020
Great app for giving all your products additional options in a variety of ways. Super helpful team behind the app, that are ready to help you if you need a hand. Definately worth it!
Hello to our friends from BergArtsmykke We are super happy you love the app! Thank you for leaving us this awesome review, we truly do appreciate it :-) -Melissa & The Product Options & Customizer Team
Dec. 2, 2020
Great customer service. They helped me out with an issue I was having with coding on my website. All around great.
Hello to our friends from Enchanted Thoughts Club We appreciate the kudos! We are happy that your issue was resolved and that you are satisfied! :-) We wish your store the utmost success online! -Melissa & The Product Options & Customizer Team
Nov. 30, 2020
I've been using this app for years now. I recently did something silly that removed the code and messaged them late at night, by 9am the next morning they had it squared away and all is well. Super easy to use, would definitely recommend. Great customer service. I use with the Retina theme.
Hello to our friends from Figs & Ginger A big heartfelt thank you for leaving this great review! Thanks for the kudos on our customer service, we are glad we could be of great help to you :-) we wish Figs & Ginger major success online! -Melissa & The Product Options & Customizer Team
Nov. 30, 2020
I would force everyone to use this app if i could!! AMAZING! Yes, i did have a major problem.. My old theme wouldnt accept the app BUUUUT the rep talked with me for almost an hour while he attempted to do everything possible in the coding world for just me! He was so helpful!! before him-after a few emails i got frustrated and left my number AND I GOT A CALL !! I changed my theme just to support the app because of how helpful the rep was. He even made sure everything would work perfect on my new theme. HIGHLY RECOMMEND !!! Runs super smooth and great price you can't beat. if i didnt love the app so much i would not have changed my theme just for it lol THANKS AGAIN TAKEEN FROM PRODUCT OPTIONS AND CUSTOMIZER TEAM
Hello to our friends from TrippVisual Design We really appreciate you taking the time to share your feedback and being so open with us! We will definitely let Takeen know that his assistance was greatly appreciated! :-) We wish your store major success online! -Melissa & The Product Options & Customizer Team
Nov. 27, 2020
I just started using this app. Had trouble with the installation, caused by a different app which was installed, that first made it impossible to change the html/css code as it was supposed to be. THE SUPPORT TEAM then was super fast, within 1 hour everything was fixed and set. Now I am ready to go to use this easy to handle app. Will upgrade soon, to use more detailed functions. Thanks for a simple and great working solution – to customize my shop offers!
Hello to our friends from Calma Candle Co. Thank you! We will definitely extend your kudos to our support team! We really appreciate this awesome review :-) -Melissa & The Product Options & Customizer Team
Nov. 27, 2020
This app has helped us with the customization and ease of ordering for our customer. The support team is great with their swift reply and assistance!
Hello to our friends from Key-Orient Lamitec Pte Ltd Really appreciate you taking the time out to write this great review! We will definitely extend your kudos to our support team! We hope Key-Orient Lamitec Pte Ltd is super successful online! -Melissa & The Product Options & Customizer Team
Nov. 20, 2020
This app was everything we needed. Also you can't beat the price for what you get and the support. I had an issue when I switched themes and they fixed it for me within an hour.
Hello to our friends from Wanna Go Create Thank you! Thank you! Thank you! We appreciate this fantastic review! We will let our support team know that their assistance was greatly appreciated ;-) -Melissa & The Product Options & Customizer Team
Nov. 20, 2020
Product customizer is great app for those looking to add additional variants or options to their product pages. The customer service is great - they are very quick to reply and always willing to help!
Hello to our friends from One Tree Planted Thank you a thousand times for leaving this great review! We sincerely appreciate it! We hope One Tree Planted is super successful online :-) -Melissa & The Product Options & Customizer Team
Oct. 6, 2022
Great support and love the new features that are being added! Great app that does everything we need it to do and much more! We tried all the others already so don't even bother!
Hello to our friends from United Bracelets Thank you for the kudos! We sincerely appreciate it! :-) We wish you the utmost success online! -Melissa & The Product Options & Customizer Team
Nov. 18, 2020
The developer was SO helpful with fixing a couple issues we were having. Quick to respond, thorough, and the app is working great. It is very easy to use both for backend and for the customer.
Hello to our friends from Park Place Bagels Thank you so much for leaving us this great review! We are glad you love the app and we were able to assist. We hope your store is super successful online! :-) -Melissa & The Product Options & Customizer Team
Nov. 11, 2020
Does exactly as it says.. Also based on feedback the app was updated very quickly.. It allows us to add bespoke items to selected products.
Hello to our friends from Carrs Silver Thanks very much for your great review! We sincerely appreciate it and we're glad that we were able to help! If you have any other queries or need further assistance please let us know :-) -Melissa & The Product Options & Customizer Team
Nov. 4, 2020
Nice app, user friendly and complete. Excellent customer service, perfect answers and problem solving.
Hello to our friends from Monza Store Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! :-) -Melissa & The Product Options & Customizer Team
Nov. 4, 2020
Great customer service, every request was promptly addressed. This app has all our store needed for bundling and allowed us to customize our products for our customers. Recommendable!
Hello to our friends from Luxx Lash Thanks very much for your great review! We're pleased our efforts resonated with you and if there's anything else we can do to help, please let us know :-) -Melissa & The Product Options & Customizer Team
Nov. 3, 2020
Excellent service. I changed my Shopify Store's theme and some of my features did not transfer. I reached out on a weekend and had a prompt response and resolution.
Hello to our friends from DivaDolly We appreciate your kind words! Thanks for placing your trust in us and your willingness to share your feedback. We're happy you are pleased with the results! Happy selling :-) -Melissa & The Product Options & Customizer Team
Nov. 15, 2022
Works very well now, and when I had an issue, customer service solved it in 5 minutes! Works better than any other custom add-on app I've tried.
Hello to our friends from Bloomtown, Thanks for the word on this. Regarding the first issue, with that order that came through with no billing, we'd need to investigate it a bit further. On the second item, it is a normal way the app works with Shopify checkout (which is restricted to app developers). I'll email you from our support team email box. Thanks for raising these - we will help as much as possible! - Melissa & The Product Options & Customizer Team
Oct. 25, 2020
Really pleased with the app simple enough to apply and the support are always so helpful if you have any difficulty they sort it out quickly and remotely without me needing to do anything
Hello to our friends from THE WINNER MAKES IT ALL Thank you for this awesome feedback! We really appreciate it and we're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! :-) -Melissa & The Product Options & Customizer Team
Oct. 23, 2020
I had several issues with the app at first, along with some email mix-ups. Sean, the COO, reached out to me via email to resolve the issue. If you don't see files or images along with an order, definitely ask for help as you may have a theme with an AJAX cart - I wasn't aware that Debut was one of them. Overall, I will be keeping this app for a long time and appreciate the customer service on Sean's end. :)
Hello! This is Sean, the Ops Manager with Product Customizer. I am very sorry to hear about your experience with our support team interactions! They are normally world-class, so somehow the ball must have been dropped here. I am looking into your chat history, and I will email you directly momentarily as well, so I can personally make sure this is fixed for you asap! Thanks ahead of time for your understanding, Sean & The Product Customizer Support Team