PC ‑ Custom Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.7
feedback
1,014
chart
#504
All reviews
Review RSS Feed
Jan. 17, 2025
Really helpful team. Quick response and ready to assist whenever needed. Deep (from the team) even went beyond what was just needed and give me a few other helpful suggestions too. He was eager to get my problem solved and hopped on to a call twice within the same day. Thank you Deep and product options teams!
Thank you for your wonderful review! Our team takes great pride in offering exceptional support to our users, and Deep is just one of our many rockstars.
Jan. 15, 2025
Had a couple of slight integration issues, messaged support and they helped out immediately! Thanks for all the help!
Hi Flexscreen Canada, Thank you for your feedback! We’re glad our support team could assist you right away with the integration issues. Thanks for choosing Product Customizer!
Jan. 3, 2025
Great customer service. My store stopped working with the Customizer App. I contacted customer services and was told it was because the theme I was using was old and had become un-supported. I was guided towards new themes that would work. I have updated my store and everything is good again. Shevaughn was very helpful and guided me through the whole process.
Hi Black Sheep Design, Thank you for your feedback! We’re glad Shevaughn was able to guide you through updating your theme and getting everything back on track. We appreciate your trust in our app and support team!
Jan. 2, 2025
This app is absolutely perfect for my needs - My customers can personalise their orders with ease and saves me a lot of time. The app didnt work properly in a certain area and when I contacted customer support, they were very helpful and had my problem sorted within 24 hours. I am very happy with this app and I recommend it to anyone selling multi-optional products on thir store.
Hi elephano.com, Thank you for sharing your experience! We’re delighted to hear the app has streamlined your process and made personalization easier for your customers. It’s great to know our support team resolved your issue promptly. We appreciate your recommendation and support!
Dec. 18, 2024
Very prompt response and solved my issue!
Hi ScrubsUk.com, Thank you for your feedback! We're happy to hear that our prompt response helped solve your issue. Thanks for trusting PC!
Dec. 8, 2024
Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.
Hi Freaky Ferments, Thank you for your wonderful feedback! We're so pleased to hear that our app has worked well for your custom products, and that our team has been quick to resolve any issues you’ve encountered. We appreciate your trust and support!
Dec. 3, 2024
Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly
Hi Robes 4 You, Thank you for sharing your experience! We’re glad to hear our team provided quick and effective support to resolve your issue. Thanks for trusting PC!
Dec. 1, 2024
great service
Hi itty Bitty Keepsake, Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service. We appreciate your support!
Nov. 27, 2024
The app works well and the support is second to none. Always fixes any issues on the spot.
Hi Elgin® USA, Thank you for your feedback! We're thrilled to know that the app is working well for you and that our support team has been able to address your issues promptly. We appreciate your support!
Nov. 25, 2024
Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.
Hi Soul Beadz and Bling, Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us. We appreciate your support!
Nov. 25, 2024
Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!
Hi SNASH JEWELRY, Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders. We appreciate your support!
Nov. 24, 2024
Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year
Hi TheArtsOfDani, Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us. We appreciate your support!
June 22, 2025
Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend
Hi Chuck and Bertie, Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support. We truly appreciate the recommendation!
Nov. 11, 2024
I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!
Hi Bella & Blush, Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us. We truly appreciate your loyalty!
Nov. 9, 2024
La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !
Bonjour WallPoster, Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Nous vous remercions pour votre confiance !
Nov. 8, 2024
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify, Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly. We appreciate your support!
Nov. 4, 2024
Shevaughn was great at explaining how the app worked! Excited to incorporate it into our store! Thanks again :)
Hi SBG Home & Design, Thanks for your feedback! We’re thrilled to hear that Shevaughn was able to explain everything clearly. We’re excited to see how you incorporate the app into your store! Enjoy boosting those sales!
Nov. 4, 2024
I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!
Hi Ted & Stitch Limited, Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and reliable service is our goal, and we're grateful for your rating! Thanks again!
Oct. 30, 2024
Shevaughn was really helpful and was able to make custom changes via code to meet my needs. Highly recommend
Hi SoulBond, Thank you for your review! We're glad to hear that our team member Shevaughn was able to provide the custom changes you needed. Your recommendation means a lot to us! Thanks again!