All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Oct. 19, 2020

I love this app and have been using it for a while now. I especially love the customer service. They respond promptly and contact you about possible issue before they even occur. This is important for me as I don't want to know about a possible issue after the fact. Meaning your account is monitored to ensure the app is working properly with your theme.

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Trinity Custom Wigs Thank you for leaving this fantastic review! We're glad you had a great experience! :-) We will let our support team know that their assistance was greatly appreciated! -Melissa & The Product Options & Customizer Team

5 / 5 Share

June 23, 2021

Great customer service by Sheniel! Fast, and great communication. Very pleased with the app so far!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Darling Daylight We appreciate you leaving us this awesome review! We are extremely glad we could help and we really appreciate the kudos! We wish your store major success online ;-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Oct. 7, 2020

Awesome app! Easy to install and does everything I want it to. Great support with fast reply. Would recommend

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from urbanlamb We appreciate you taking the time out to leave us this review, it is highly appreciated! We are glad we could help :-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 26, 2020

Very simple to use and their support team is really responsive. All around great app to use. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Steel. Decor Store Thank you for leaving us this lovely review! We are extremely glad we could assist! We wish Steel. Decor Store the utmost success online :-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 23, 2020

Highly recommend this app. The support has always been great. The initial install was easy. I did purchase a theme that the install had to be modified so now anytime I update my theme, I have to have them update my code but they respond so quickly that it hardly matters.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Scarlett Monkey Crafts & Boutique Thank you for leaving us this fantastic detailed review! We are extremely glad we could assist! If you have any more queries do not hesitate to reach out to us! We wish the Scarlett Monkey Crafts & Boutique the great success online :-) - Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 19, 2020

Perfect application, best customer service, they fixed all the problems that I could have encountered, thank you very much to want, so i give 5 stars

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Glassy Guys A big heartfelt thank you for leaving this great review! We are glad you love the app :-) Thanks as well for the kudos on our customer service! - Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 18, 2020

So easy to use and their support team answered our questions quickly! Looking forward to using this customizer for our personalized products.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Kind and Cozy Very kind of you to leave this review here! :-) We really appreciate it! We're glad support handled your query quickly! We wish you much success online! - Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 10, 2020

I want to manage several websites. All of my customized websites have installed this APP. Generally speaking, it is very good, especially their technicians are very good at handling problems. I have a website theme because it can’t display customized attributes. After reacting to them, I quickly dealt with it, and then the style couldn’t be aligned. I also tried to ask them to help. I didn’t expect them to adjust it for me.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from USHOWSTORE.COM A huge thank you for leaving us this incredible review, we appreciate you taking the time to do so! We wish your store all the best online :-) We are glad we could help! -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 8, 2020

I am beyond blown away by the support I have received so far. My site is not live yet but I have needed a little help and they are ON IT! I have been in the online industry for over 23 years....they are doing it right!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Please Help My Feet! THANK YOU for leaving us this extremely fantastic review! :-) We are glad we could help! We hope your store hits it big online! -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 3, 2020

The customer support is truly outstanding. The person I worked with on the product customization team worked tirelessly until a couple of issues I had due to a theme update were resolved. Highly recommend!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Paper & Wit Thanks guys for giving us this fantastic review :-) We sincerely appreciate it! We will let our team know that their efforts were greatly appreciated! ;-) -Melissa & The Product Options & Customizer Team

5 / 5 Share

Sept. 1, 2020

This APP is very good, the settings are not complicated, and other settings are more convenient. One very good thing is that their customer service response speed is the fastest in all my installed apps. It seems that their company has a comment. I also used it. The same customer service responded quickly.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from eusstore.com We greatly appreciate you leaving this wonderful review here! Thanks for the kudos on our customer service, we are glad we could help! We wish your store major success online! :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 31, 2020

Super easy to use! Very helpful when I needed it and they reply quickly! Thank you Product Customizer Team!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from PicFoams.com (Inspirational Cut Outs)! Very awesome of you to leave this fantastic review for us here! We really appreciate this! Thank you for your support it means the world to us :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 25, 2020

Nice people to work with, fixed an issue we had quickly. I would recommend this app for those that need some simple, effective customization to their product pages. Thanks!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from All Are Welcome! Thanks for this awesome recommendation! We appreciate your support and we are glad we could help :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 22, 2020

The app works with every theme I've tried and updates within seconds of changing themes! Every time I've had to reach out with a question, they respond incredibly quick! Highly recommend trying if you need a drop down menu or adding customization options to your product pages in any way!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Eternal Customs! Many thanks to you for leaving us this great review! We definitely appreciate it and we wish you much success on your e-commerce journey! :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 20, 2020

We use this app to add customized options to our products throughout our website. Whether it just be a checkbox option or an additional cost option, it is very consistent and works well with our product pages. It is very user friendly and the customer support is great. I would definitely recommend using this application.

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Intuition Backgrounds! It's extremely kind of you to leave this AWESOME review on the Shopify app store, thank you! We sincerely appreciate it. We wish your store much success! :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 14, 2020

Works just as advertised and can't say enough about the super fast support team. They really care and really do help. Highly recommend!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Powderaddicts! We appreciate you taking the time out to leave this awesome review! We sincerely appreciate it. Thanks for the kudos on our support team as well, we are happy we could assist you :-) Melissa & The Product Options & Customizer Team

5 / 5 Share

Aug. 12, 2020

Lots of options, works well, great support. I needed a some help adding it to my theme and got it done fast.

Using app

Over 9 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends from Sziro Jewelry! We appreciate you taking the time out to leave us this awesome review! Many thanks as well for the kudos on our customer service! :-) We wish Sziro Jewelry much success online! - Melissa & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 11, 2020

Perfect, fast to set up and work in seconds, also customer service very reactive and helpful All good 5/5 !!!

Store

Divyno

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello friends from Divyno! Extremely nice of you to leave this awesome rating for us on the Shopify app store! We sincerely appreciate your support! We hope that your store scores it big time online :-) - Melissa & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 10, 2020

Love the options and ability to customize your own products. We have been searching the right app for a long time and even started hiring a developer to build it ourselves before we found this app, which knocked it out of the park in terms of functionality. No custom developer needed anymore as this app is perfect.

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends from DickAtYourDoor! We sincerely appreciate you leaving this awesome rating for us on the Shopify app store! We're extremely glad our app has been useful to your store! We hope that your store is super-popular online! :-) - Melissa & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 6, 2020

Thank you, Thank you, Thank you!!!!! I came over from Bold options (what a disaster) everything I wanted that Bold Options failed to deliver is included with this app!!!! Pros: - easy install - Implemented all options in 15 minutes without training - support available, even 5.58am - Works on FLEX theme by OOTSB Cons: - Logic option not available in Base package, for now I have to do without

Using app

3 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello to our friends from Grow Book™, Thanks SOOOO much for leaving this FANTASTIC review!! We sincerely appreciate your support :-) Please don't hesitate to contact us if you have more queries, we are always here to help. We wish Grow Book™ great success online! :-) Melissa & The Product Options & Customizer Team