All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Jan. 29, 2023

Easy & nice! Many choices... Perfect complement for my personalized products in my Onlineshop :) Great and fast support even on sunday! Thank you!

Using app

Over 3 years

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends from IndustryFy! Super cool of you to leave us this positive review! We appreciate you using our app! Is there any way we can serve you better to earn that fifth star? Do let us know - it is truly a blessing!! Hope Industryfy is massively successful in ecommerce! Sean & The Product Options & Customizer Team

5 / 5 Share

April 30, 2020

This app did everything I needed it to for my jewelry business. My jewelry is very customizable. Each item has multiple options such as metal type, stone type, stone quantity, etc. I was able to organize everything exactly the way I wanted, and add rules to each variant so that I could control which options are shown to the customer, based on the selections they make. With the help of the customer service team, we were able to make other changes that I didn't even know were possible. Just ask the support team about anything you want or are envisioning for your website. Almost always they are able to make things work the way you want! Great customer service, great app!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from File and Jewels! Good karma your way for sure for these 5 stars you gave us - we SO appreciate it! Yes with highly customizable products like yours, special abilities on the Shopify platform are certainly called for. Hope you sell tons of your beautiful jewelry online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 23, 2020

We've been using Product Options and Customizer for 3 years now. Our customization business relies on it! With our new site and new updates it's even cleaner and easier to use. Recommend!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Five Ultimate! Thanks for taking the time to leave us a such a positive note -- it means a lot to us! Glad you think our app is great and easy to use :) We're pretty proud of it! Sure hope your Five Ultimate is extra-successful online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 13, 2020

Super easy to add customization's to my shop, exactly what I was looking for! I had a couple of questions and they got back to me SO FAST and fixed any issues I had, no questions asked. Very happy I found this app!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from LaneLove Paper Co.! So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 11, 2020

Installed easily with Shopify free themes but when I needed help with a more custom theme to install, they emailed back within an hour on a Saturday. Also checked and did everything before responding, by the time they emailed it was to let me know they solved it

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello friends from Kasa Karly! Appreciate your effort here to leave us a positive note! It means a lot to us! Glad you thought the customer service was responsive -- it's what we strive for every day! Here's to a long-term relationship and your Kasa Karly store being extra-successful online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 10, 2020

Phenomenal. I was searching and searching for a good variant app, and this is the ONE. Let me walk you through what makes it so good: 1. Quick, easy setup. If you’re not confident with coding the expert team has it up and running within a couple of hours. 2. Easy to use. Out of the several I have tested this has the most straightforward interface. It had every function I wanted from swatches to pricing per variant. 3. Design integration - if you have a clue about CSS it’s fairly easy to amend to make it look the same. If, like me, you’re a bit of a novice, they have a cracking team who’s reply rate is swift. They had my design exactly how I wanted it within 1 email! All in all a great app, and a massive shout out to Steven. Been incredibly helpful from the outset and an asset to their team.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from My Hair Pro! WOW!!!! Thanks SOOO much for the great review. Glad you feel our app is phenomenal and the customer support is "cracking" - we are very proud of both! Also, thanks for the call-out for Steven! We work really hard to take extra-good care of every user, so your kudos mean a lot. Sure hope My Hair Pro makes BIG $$$ online!! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

April 8, 2020

他のアプリもたくさんためしましたがこれが1番表示速度が早いです。表示速度が遅いと、カスタム項目を入力せずにカートに入れることが出来るので非常に重要です。 またサポートも早くて丁寧です。 非常にオススメ。

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from フレブルライフ ストア! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and appreciate our customer support -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

April 1, 2020

Super easy to use, help desk very responsive, and they even made tweaks for my set-up!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from RatioJones! So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been easy to use and that you're willing to share! We're also super proud of our customer support team. We hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 20, 2020

This app is very useful i like it so much, it helps my store to make more money. Its completely working probably

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Live Love Nurses! Thanks very much for taking the time to leave our app this kind review! Your store is so necessary right now, so we are glad to know about it. Hope Live Love Nurses is massively successful, and let us know if you encounter any issues at any time - we are always here to help! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 13, 2020

The support was very fast and now the app works well on my site. Also helped resolve another issue. Thank you very much!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Dirt Bagz Kids Collection! Thanks for highly recommending our app to others out there! It makes our hard work worthwhile! Glad our support team was able to help you quickly and resolve your issues. Feel free to reach out anytime and let us know how else we can support you and Dirt Bagz Kids Collection! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 10, 2020

It's a good app. the customer support very fast. so it was very easy to do Would definitely recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Tee4lives! SO appreciate the time you took to give our app and customer service this great review - we are pretty proud of both. Thanks for your recommendation and glad our team was able to assist. Let us know if there is every any questions or issues -- always here to help :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 10, 2020

We've used this app for some time and have always been super happy. All apps on Shopify hit snags, but the support team at Product Customizer have always helped to resolve our issues swiftly. We've tailored the appearance of the app for our uses, and will continue to be a happy customer for some time. Thanks to Steven and Kevon for being total legends.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends from Lovimals! Your store is awesome! Glad the app is working well for you -- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven and Kevon =) Appreciate the top notch review... Hope your Lovimals products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

March 9, 2020

Steven was so amazing, helpful, and patient while trying to figure out my issues! This app is by far the best product customizer out there and it’s definitely a perfect fit for my shop (some of my items have 35+ options). And the ability to add individual prices for add-ons? Top notch customer service and app!

Using app

8 months

Total reviews

3

Average rating

3.7

Developer Reply

Hello friends from Keepsakes by Ashley! WOW!!!! Thanks SOOO much for the great review. Glad you feel our customer service and the app are top notch - we are very proud of both! Also, thanks for the call-out for Steven! We work really hard to take extra-good care of every user, so your kudos mean a lot. Sure hope Keepsakes by Ashley makes BIG $$$ online!! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

Feb. 21, 2020

Love the app. Works great and great customer service. We tweaked themes and their support staff helped us update. Great app!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends from Easy Roller Dice Company! Thanks for saying you love our app and recommending it to others out there! It makes our hard work worthwhile! Glad our support team did a great job for you. Do let us know how else we can support you and Easy Roller Dice Company at any time! :) -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Aug. 27, 2020

Love this app! Very friendly customer services too! Great for my shop as its all about personalisations! Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends from Jo Curry Art Shop! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 17, 2020

Love this app, its perfect for my store, customers can upload their logos, tick customer created boxes, leave personalisaion information etc. It means that when I get to their order, all of the information is in one place.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Fifi & Belle! So great for you to leave us this top-notch rating on the Shopify app store! We're glad our app has been effective for you and that you're willing to share! We hope that your store is super-popular online! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 14, 2020

We have used this app since we first opened our store as we have products that customers can personalise. Currently in the processing of refreshing the store our theme update, well overdue, altered the look and needed the app reinstalling. Our questions were answered promptly, and having shared a screenshot, the diameters of boxes were altered to create a professional look on our new theme. It's not finished yet, but when the theme is published we are confident that with the help we have received from Steven customers will be able to clearly create their bespoke gift. I can also thoroughly recommend using conditioned logic in the app to only allow customers to input information once they have chosen the option they want to pay for if applicable. Less follow up time wasted when a customer has completed all options in error.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Life of Riley (Retail) Ltd! Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Steven =) Appreciate the top notch review... Hope your Life of Riley (Retail) Ltd. products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 12, 2020

Typically when you spend money with a business... be it buying a product at your local store or a subscription of sorts... be it in person or on the phone or online... the business will usually thank you for being a customer, right? Basically, we give our money away and someone thanks us... But in this case, I wanna thank the people who provide this awesome app.. and thank you for providing a system that I was in desperate need of... so essentially thank you for taking my money! Yaneeke, Steven, Jim, Collins and everyone else have been amazing and went out of their way to make sure this app worked with my theme and worked properly in my shop. It's not every day you run into a mod or app provider that wants to take the extra steps for their customers. And I truly appreciate it. That aside... the app's features are crazy. Most of my products can be personalized and or has multiple colors etc. So I was looking for something like this. But when I saw the demos of the products and what it can do... the date picker... the swatch selector... the actual font preview selector... I was in awe. This was what I needed and so much more. Well worth the subscription price for me... as now it opens up more options for my customer... and the ability to be able to accommodate them more. Thank you guys for an awesome App!!

Using app

10 months

Total reviews

6

Average rating

3.7

Developer Reply

Hello friends from Printing For Parties! WOW!!!! Thanks SOOO much for the great review. Glad our team made sure our app worked with your theme and worked properly in your shop. We work really hard to take extra-good care of every user, so your kudos mean a lot. We are very proud of both our app and our service team! Sure hope Printing For Parties makes BIG $$$ online!! -Sean & The Product Options & Customizer Support Team

5 / 5 Share

Feb. 8, 2020

My business is all about customisation and with the Product Customizer app it has made it possible for customers throughout the world to tell me exactly what they want in colour, text, size, font type etc. It's works effortlessly and I have been a proud user of this app for well over 4 years. It is most definitely worth it as I never need to speak to my customers, I list the options, they decide and bam! order placed!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Honeybunch! So nice of you to leave us 5 stars here on the Shopify app store! It helps us so much. Glad you like the app and feel it's an awesome tool -- hope your online store sees huge success!! Thanks for the recommendation! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Feb. 7, 2020

This app is fantastic ! So easy to install and use. Customer service is 100% Always respond within minutes. Thanks guys

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends from Henley & Co Australia! Your store is awesome! Glad you think the app is fantastic and easy to install and use -- we think it's great as well! Also, we're proud of our customer support =) Appreciate the top notch review... Hope your Henley & Co Australia products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team