PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,787
chart
#413
All reviews
Rating Breakdown
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June 12, 2019
Installation is easy and the app is user friendly. Daniel with the support team was able to answer my questions in a timely manner. They also provide great training resources that aid users with the app.
Hello friends at ACF Metals! This is Sean, the Customer Success Manager with Product Customizer :) Our guy Daniel rocks - so good at installations for stores, and fast troubleshooting. Also I'm happy that our training resources were helpful for you. Wishing ACF Metals tons of success in the coming months & years! -The Product Options & Customizer Team
June 10, 2019
Muy buena aplicación, además tuve algunos problemas cuando la instale y el soporte que me dieron fue muy amable y muy rápido.
Hello friends at Caffenio! This is Sean, the Customer Success Manager with Product Customizer :) So glad our support was fast for you and got the job done in short order! We love what we do in supporting so many Shopify stores. May your store be a big hit in the online world! -The Product Options & Customizer Team
June 7, 2019
The support team are amazing, and were able to resolve any issues I had swiftly. Definitely recommend this app!
Hello friends at Uunique! This is Sean, the Customer Success Manager with Product Customizer :) We appreciate you making the effort to leave us this awesome rating on the Shopify app store! Glad we could do a fabulous job for you. Here's to hoping Uunique sells millions! ;) -The Product Options & Customizer Team
June 5, 2019
Really a great support team that help you to enable this app and get it working for your needs. A great price and great service really make this one stand out!
Hello friends at 2019 IST! This is Sean, the Customer Success Manager with Product Customizer :) We like to think that for what our app does, it's a great price and service. Glad it was a great tool for building out the 2019 IST shop! Thanks for leaving us the 5 Stars!! -The Product Options & Customizer Team
May 31, 2019
We recently installed this app to test it out for our subscription service and the ability to add more variants to our product. The tool is very intuitive and easy to use. When I had questions I emailed and got very quick responses and they actually answered my questions. (Even on the trial version). I would recommend this for anyone seeking to add more variants to their product in a seamless manner! Two thumbs up!
This is Sean, the Customer Success Manager with Product Customizer :) Thanks for taking the initiative to leave this rating! Really glad our app has been intuitive and easy to use for sure. Hope Betsy Boo's Boutique is a huge hit! Sean Hyatt, Customer Success Manager, Product Options & Customizer
May 31, 2019
Our business is all about customization with options for fabrics, colors, variants & sizes. After checking out several apps, we are very pleased to have chosen PO&C due to convinience and superb customer support. In our experience so far they have the most responsive team, not hesitant to answer our questions immeditately and caring enough to be investing hundreds of dollars into experience of our customers. The issue we had was an added value option that wouldn't get removed from the cart on the mobile version without a user manually inserting a "0" value. Sean and the PO&C team were very enthusiastic about it and have invested more that our yearly subscribtion. That tells a lot about a client satisfaction orientation of this app developer business. Very impressed with their attitude and sure that this kind of approach will be attracting great results for all - their clients and the clients of their clients ))
This is Sean, the Customer Success Manager with Product Customizer :) We super-appreciate you taking the time to leave this awesome review for our team. Our dev team worked hard to fix your issue and we had a celebration moment when it was. Convenience and great support is what we do! Hope your store is massively successful! Sean Hyatt, Customer Success Manager, Product Options & Customizer
May 27, 2019
The app does everything I want it to do and it was super easy to use. Also the support team for this app is very responsive and always willing to help.
Hello friends from My Value Media! So happy that our response times were good for you, and that the app is easy to use. We kept the app simple in order to make it second-nature to use for Shopify store owners. Hope your store strikes it big :) -Sean H, Customer Success Manager, Product Options & Customizer
May 22, 2019
This app is perfect for anyone that needs to add product options. Easy to use and set-up plus the support staff are excellent.
Hello friends from Galway Irish Crystal! Thanks for the kudos for our support team. Glad the app is easy to use for you... I like that too, makes my job a little easier when building out our demo store and helping others build out their stores. Love your store's products! Very cool and may you enjoy immense success! -Sean H, Customer Success Manager, Product Options & Customizer
Sept. 15, 2019
This app does everything I want it do to and always works correctly. It is pretty easy to use once you get the hang of it. When I installed a new theme it messed up how the app looked in my shop and I couldn't figure out the code (or where to put the code) to fix it. I emailed them with my issue asking for a bit of help and they just went ahead and did it all for me!! Amazing customer service and saved me so much time and hassle. Thanks so much. Gemma EDIT - Needed help with another problem where files weren't uploading correctly and again the team just fixed the problem for me! It's so amazing to find such a capable and helpful team - really makes running my business easier. Thanks and keep up the good work!
Hello friends from Dive Proof! Thanks for the excellent review, we really appreciate it! We do work hard to get our app working seamlessly with ANY Shopify theme - granted sometimes it takes just a little tweaking. May your store sell millions! -Sean H, Customer Success Manager, Product Options & Customizer
May 3, 2019
This product and customer service are great. Sean, one of the reps, was pretty friendly when I asked for help. I highly recommend using this app.
Hello to our friends at Rooted Steel! Thanks for the great review. Always so glad we can help make the experience a good one. Happy selling! -Sean, Customer Success, Product Options & Customizer
May 2, 2019
The customer service team is great! (Thanks Danielle!) They responded quickly and were able to trouble shoot any coding or theme questions easily.
Hello, friends at Rite! Thanks for the top-rated review. Glad Danielle could reply quickly and got your coding smoothed out quickly. Hope your store is a massive success! -Sean, Customer Success, Product Options & Customizer
April 29, 2019
This app works perfectly for customizing our products and we have been using it for many years! Customer service has always been stellar. Daniel has always been great to work with - thank you!!
Hello to our friends at Custom Couture Label Company :) Awesome of you to leave us this review. Thanks for your long-time business with our app! I'll pass on the kudos to Daniel for sure! Hope your store is a huge success! -Sean, Customer Success, Product Options & Customizer
April 11, 2019
Let me start off by saying this app is great and the customer service. I've worked with a person named Sean. His very helpful and understanding. Overall great service and product!
April 8, 2019
It works just like you expected. I was having a minor trouble and the dev helped fixing it for me in. What else you could ask for? Thank you very much for your support.
Hello friends from FootballWear! Very cool of you to leave this review. I see that our guy Daniel helped you out. Glad this made the difference for you! From the whole Product Customizer team, we appreciate your business and your rating here. Happy selling!
April 2, 2019
We've tried every customisation app under the sun but none have delighted us quite like this one. The app itself is great, it has all the basic functionality one would expect to find. What separates it from the rest is ShopStorm's exceptional customer support. Any time there has been a problem their team has always been quick to solve it, and when it took them a little longer to figure out the solution they even gave us a free month's subscription without asking. Truly a pleasure to work with, thank you.
Hello to you awesome people at Stamptitude! Super appreciate the time you took to leave these comments. We strive to ALWAYS make up for any issues our clients experience, and quickly. Thanks for using and giving kudos to our team at Product Customizer... -Sean & the PC team
March 29, 2019
Set up was quick after I added the app with their team installing for me within an hour or so. Had an issue with the options not displaying, this was fixed within about an hour too. Once I was up and running the app works exactly how I wanted it to so far and I look forward to seeing what else it can do.
Thanks for the great review! Yes, because every Shopify theme is different, we have to hop into every account for every new user of our app to make sure our app is syncing with their particular theme seamlessly. Thanks for giving us the hour or two needed to get it all in place! Enjoy and let us know if you have any questions or need any direction along the way :) -Sean & The Product Customizer for Shopify Support Team
March 16, 2019
So far, this app does everything we need. It is easy to use and the support response is FAST.
Friends at Lucky Hoodoo, it's certainly been a pleasure serving you all thus far! So glad we have been able to take care of your questions so quickly - we definitely work hard to keep our response-times as close to real-time as possible! Thanks for taking the time to leave us a rating! SO appreciated! :)
March 11, 2019
Love this app. Helps me with all the different options we offer on our site. Customer service has been amazing.
Thanks for the kudos on the great customer service! Hope your store at Seriously Stickers benefits greatly from the added product options!
March 6, 2019
We had an issue which was effecting our ability to upload products, we contacted Product Customizer and they were able to explain and resolve the issue quickly.
March 4, 2019
We've been using Product Customizer for many years now. Many of our products have unique variables that people have to choose from and this is the perfect app to handle that. Additionally, the support has always been super quick and helpful. Its a no nonsense app that does exactly what it says it does.
Thanks so much for the awesome review! We super appreciate you taking the time ;) I like the no-nonsense comment, we take pride in that. Happy selling to AVIL CUSTOMS!!