All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Feb. 26, 2020

We have been using Product Customizer for many years. We have a lot of personalized product and this app works great for us. We have only had a couple of glitches and they have been amazing with their quick fixes. Most recently, Yaneeke had something fixed within minutes. We HIGHLY recommend this app!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends from Rusticly Inspired Signs! Your store is awesome! Glad the app is working well for you and is allowing you to increase your profits-- we think it's great as well! Also, we're proud of our staff and loved your comment about help you've received from Yaneeke =) Appreciate the top notch review... Hope your Rusticly Inspired Signs products sell massively! -Sean the Customer Success Manager & The Product Options and Customizer Support Team

5 / 5 Share

Dec. 18, 2018

Love this app - it is perfect for my personalized products and super easy to use. Support is FANTASTIC whenever I've had a question or needed any sort of help when switching themes. Could not recommend this product more!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2018

this is very well!!!!!! Great service, quick support!!!!!!!!!!! this is very well!!!!!! Great service, quick support!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

very good app. wonderful customer service!!! My product has over 500 SKUs. This app do help! Thank you for your team!!!

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

Shevaughn was super helpful with updating an issue which occurred when I updated my new theme. I have been using this ap for years and it has been perfect for my online store. I sell customised phone cases, it allows customers to input their personal name/initials or upload a photo, rather then leaving those details in the 'Notes' section of the cart, like they were doing previously. Thanks Sam - Minca Cases (www.mincacases.com)

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

Very nice solution. It is easy to install and modify. The customer Service is quick and very helpful. I am quite satisfied with this solution. Thank you Daniel!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We've recently started to customize a few of the products that we sell and were looking for an app that would allow us to not only offer multiple options, but also to charge based on the option(s) picked. After looking at a few different ones, this was EXACTLY what we needed. The ability to create templates and logical rules for the various options makes this app very, very worth the price. Easy to set up, easy to use. The developer even does the install for you quickly and is very responsive if you have questions. I wish I could give it more than 5 stars.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2018

The conditional logic is perfect at making a clean checkout experience for my store. Great product.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

These guys are amazing!!! Awesome plugin!! You cant go wrong and there support is top notch!!! I would highly recommend them.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

This app is reliable and easy to use. I sell customizable products, and the Product Options app is critical for my business. While it may not have quite as many features as other product option apps I tried, it works perfectly without any problems or bugs that I've seen. Their support is outstanding, and they'll be there to help you with any questions or problems that come up.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

Super quick in replying to my query to get me up and running again. (my oversight not theirs). Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

Just switched over from another product options app and have been pleased with this app so far. Functions well.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Oct. 30, 2018

The customer service goes above and beyond! I was blown away! I have been using this app for years and love it!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2018

This app allows me to create as many custom options as I need to make purchasing easier for my customers. ShopStorm is always quick to help and correct any issue. This is overall a great app and very easy to use!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2018

The app has allowed me to create personal filters and product customisation, making our website very convenient for both our customers and for us. Jim has assisted us well in setting up the app and answered all my questions in an efficient and polite way. Highly recommend!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

VERY helpful...delighted that I don't have to press a save button every time I add an option. Love the way it looks online as well. Thank you!!!!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2018

Used the app in 3 stores. Takes a day to work everything out in a busy store but after that invaluable and has made life easy for our customers and us. You need this app!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2018

Product customizer support has been absolutely amazing. Willing to go above and beyond to write and implement custom code to fit the needs of their customers. 10/10

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2018

Ive used quite a few product option apps in the past, and Product Customizer is the easiest to use by far - much needed for my personalised jewellery store! Bit of tweaking needed to fit our theme, but ShopStorm were super quick to respond and fix the issue within hours - and on a Sunday!! Amazing service and amazing app for an affordable price.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 15, 2018

User friendly, simple interface, able to implement and put to use very quickly. I had a few questions and customer care was quick to respond and accommodate, same day. I'm a happy customer!

Using app

About 1 month

Total reviews

1

Average rating

5.0