All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

Sept. 29, 2016

Really useful app for us who need to have loads of Custom options on our products. Amazing and super fast support. Highly recommend!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2016

This app works like a charm. I needed customer support for an issue which turned out not to be related to this app & I received above and beyond friendly support! Very happy customer. Would highly recommend.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2016

Very friendly app, No problems at all installing and using it

Using app

Almost 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 8, 2016

The app is great and the support team is even nice. Very recommended.

Store

Htspoke

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2016

So far so good - the app does everything it on the tin, is easy to use and the customer service is top notch - responses within one hour of requesting assistance.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2016

We use the Product Customizer app to offer embroidery on our site. It is by far the best solution we've had on any platform. Technical support was excellent. ShopStorm were able to do what no other app developer could - they made sure this app functions perfectly in our ajax cart and integrates seamlessly with our external systems. This is absolutely the best solution for embroidery on Shopify.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2016

Our business concept at waytorenew.com, is only possible because of the "Product Customizer". It's now possible for us to customize each product just how the customer want it. What is also important is, that the "Product Customizer" makes it possible to customize the price on each product depending on the options the customer makes. Also i want to mention the customer service at Shopstorm - it's really good. They will help you with every single problem you might have, and quite fast. We at Way To Renew can really recommend this app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2016

This is an amazing app and even more amazing is Kim´s support. Very happy to be a user of it for a long time and now even happier with the new and very easy interface! I surely recomend it! A must have app if you deal with personalized items! Thanks so much! ;-)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2016

We had tried basically every product options app for Shopify before this one, and found most of them to be buggy in some way. Some of them caused the page load times for our products to be dramatically slower, while others would clog up the admin by creating new inventory items for every new custom configuration, and so on. When we first installed ShopStorm's Product Customizer, we were initially disappointed by the lack of customizable settings in the app, but we gave it a go anyway due to its superior performance. This was before we realised that their support team is fantastic and seemingly willing to handle any requests for customization you throw at them. After several emails back and forth, the product options on our store look very different to when we first got the app, and they are a fantastic fit for our theme on desktop or mobile. If there's something you don't like about the default settings, just tell them what you'd prefer and they can usually sort it for you in a timely manner. This kind of support is worth every cent you pay for the Plus plan. Once our store is up and running, we look forward to seeing if our business can benefit from implementing other ShopStorm apps.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2016

It works great + awesome support!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 10, 2016

This customizer has done exactly what we hoped it would. From the ordering process to order acknowledgment, this is spot on. Very easy to customize and the customer service is amazing. Highly recommended.

Store

Jsmws

Using app

Over 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2016

Works great for my personalized products and even more they have AWESOME customer service!!!!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2016

The team at ShopStorm is outstanding. Setting up Product Customizer was totally painless, and I have a pretty complex product configuration... no unexpected problems at all. One of the things I was looking for in a product options app was the ability to have certain options priced as a percentage of the total config instead of just a flat option price, and when I asked ShopStorm if this were possible they offered to custom develop it for me! Percentage-based pricing is not something that's available in any of the other product configurator apps, so if that's something you require then Product Customizer is definitely what you need to get that done. Bottom line is that ShopStorm is fully behind their products, and their support team does a great job making sure their products will do what you need them to do.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2016

The fastest and best support I have ever received. I wanted to customize my products on my shop where I sell artwork and customized art prints. I tried different solutions (shopify apps) but none of them worked quite as I expected. So I was actually not convinced that Proct Customizer would be able to deliver a satiesfied solution. But it did and the team from Shopstorm was very helpful. Daniel (my new best supporter friend) helped me through the entire setup. And he even installed the app properly and helped me with some issues with my theme. I know what I want and Daniel made it happen. If possible I would give the team and the app 10 stars. I feel quite safe and I know that they will make the product even better over time. And that is very important to me! /Bettina

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2016

Super awesome and patient support team!!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2016

This app is fantastic! My products sell better and look better with the checkbox options and my website looks more professional! I like giving the customer the option of adding products to their order with just the click of a button. Great App thanks guys!

Store

Vapaura

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2016

Justin has always given us friendly and prompt service!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2016

Love this app -- exactly what we were looking for and they made the installation a BREEZE .... they did it for us :) App lets you make custom variations for each product and charge extra for for them if there is an extra fee. Very versatile and like I mentioned, exactly what I needed. Would highly recommend this app it works great.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 31, 2016

Love this app! Very helpful in allowing our customers to add a custom phrase to their shirts. And the developers are so helpful! Highly reccomend!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2016

The app is easy to use. It's easy to apply the custom options to many or even all products in your shop at once. When a customer doesn't check a required box, it flashes on that box. Everything about the app looks and feels very sleek and clean. Love it and glad we found it!

Store

Outfab

Using app

2 days

Total reviews

1

Average rating

5.0