Product Options & Customizer

Jan. 21, 2016

Not only is this a brilliant app, but the customer service is second to none! Firstly, I felt a little worried about inserting the snippet correctly, but then they offered to do it for me! ("What?..and for nothing?!") Then I was a bit ham-fisted, and fouled something up on their perfect code..(I really should leave these things well-alone!) but they very happily fixed it for me in no time at all! If all other software companies worked like this, I'd be skipping through fields of sunlit daisies all my life!! Seriously though. It's so much better than others I could mention (and have actually tried before)..I particularly love the way you can simply create complete banks of questions or question-types and then re-deploy them on any new products you choose to advertise. This alone saves hours or bleary-eyed key-smashing angst! Take a look at my site if you wish, I've got loads of personalisations...tricky? Not for these guys! Not for me! I love it.

Jan. 15, 2016

The Product Customizer app gets 5 stars from me because their customer service is phenomenal. Responsive, nice, friendly, and very helpful! Not to mention, their app helps me to provide my customers with customizable products as well :)

Jan. 8, 2016

Just discovered and uploaded the app yesterday which made a world of difference with all my custom products! I ran into an issue today with my custom options not showing on my store after I added variants to those products. I messaged the Shopstorm support and received a reply within an hour, and the issue was resolved shortly after! A special thanks to Jory who worked on resolving this issue for me!

Jan. 7, 2016

The product itself is pretty awesome, easy to use and does exactly what it says on the box...but what really got me was the customer service. It was unbelievable...someone responded to me within the hour, and they set everything up for me nearly instantly! Totally worth it just for the customer service alone.

Dec. 28, 2015

We've been using this app for about a year now and you can see it in action here: www.snakebiteco.com Recently we reached out and asked for some additional customization help and the Product Customizer team was quick to respond, understood exactly what we were trying to accomplish, and made the adjustments for us free of charge. Don't hesitate to go with Product Customizer if you need more product variable options - it's hands down the best with fantastic support!

Dec. 14, 2015

This company went above and beyond and provided A+ service with getting me set up. They were happy to set up bulk customizations for my shop which saved me hours and hours of work on my end. I highly recommend them. They offer fast, courteous and great service.

Dec. 13, 2015

Ok here goes! I'm brutally honest when it comes to reviews and I'm well known in the Shopify community for giving it to you straight. So believe me when I tell you this app is absolutely worth every penny. However, there aren't enough stars in the universe that rank how great the support is. The support at Shopstorm is better than ANY other support on Shopify and I challenge anybody to prove me wrong. Anyway that's my story and I'm sticking to it!

Dec. 7, 2015

Very easy to use. Customer service is great and always willing to help!

Dec. 6, 2015

Love the ap! Support was AWESOME and responded quickly!

Dec. 4, 2015

Ive use a lot of apps on shopify and Product Customizer app and team members have been the best I have ever dealt with. Went above and beyond on getting the app to work with my custom set up and tweaking things left and right for me. They are the only app so far to truly show that they want you as a customer and want to keep you as a customer. I'd give em 6 stars if I could.

Dec. 3, 2015

My experience with this app has been great from installing it onto our shopify theme to quick responses from support - amazing!

Jan. 11, 2023

The app is great and the support team is even better! Highly recommended ! And seven years after I feel that the app still great and the support team 5 out of 5. They take the time to understand your needs or issues and spend lots of time finding the right solution. Well done guys!

Nov. 28, 2015

Perfect!! No glitches, no problems! Not to mention that the support team is wonderful! They will go out of their way to support you, even if it's regarding another app! Use this app, you'll be glad you did.

Nov. 23, 2015

It's a big endoresment for an app if I am willing to pay for it, but this app has done a lot for my sales. Being able to add a text box to my listings so that customers can add a personal message had been a big plus for my customers, and my conversion rates!

Nov. 20, 2015

Very impressed with the customer service. They always respond quickly and are willing to help however they can. When I had a theme update all my custom settings for each product disappeared. When I asked for help the company that built the theme told me I would have to manually re-enter everything which would have been many hours of work. I'm so glad I asked Product Customizer team to help- they just reinstalled all my "snippets" into the new theme. I have no idea what this means but they fixed the problem in a fraction of the time it would have taken me. Great app- let's me customize my personalized products easily- does everything I need it to do.

Nov. 17, 2015

The app works great and the custom support team is awesome. We had a customization request and the Product Customizer team performed a custom formatting task for our client. Great product, greater service!

Nov. 14, 2015

Outstanding response time from support team and very robust and easy to use system that really helps with custom orders!

Nov. 6, 2015

Top notch app with amazing customer service! Thank you Justin!

Nov. 5, 2015

Justin helped me set up Product Customizer on my new Shopify theme in less than one hour. Best customer service in any Shopify app! Works in my store just as I hoped and after contacting their awesome customer service it works like butter! Thank you Product Customizer!

Oct. 14, 2015

Turnaround time was less than 12 hours, absolutely fantastic customer service. And the product is brilliant! We tried to use other (more expensive apps) for the same purpose and had zero response... These guys are brilliant!! Thanks so much for all your help Jennifer, you've made our shop-flow much more streamlined!