All reviews

Rating Breakdown

  • 5
    88% (1,556 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
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5 / 5 Share

April 14, 2014

The app is great. It was the solution to our problem - adding customizations to all our products. The app is really easy to understand and use and the support is great. They were friendly and replied really fast to our inquiries. There is one minus though, for those that have a large inventory to edit. The app doesn't allow to bulk edit product. Each product must be edited individually, and this can prove a little hard when you have an inventory of over 1.000 items.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2014

This is the only way I could find to give customer huge number of multiple variants. It has worked amazing and is super easy to use. Love this app. Super affordable.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2014

Love this app, gives me the ability to add a text box next to my product that shows up on the order as well, an absolute necessity for my company, take a look at made2ordermetal.com, oh, and get this app!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2014

Love this App - it's been literally life changing for my shop. Thank you Product Customizer!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2014

Oh my I am in love! I just spent about 3-4 hours uploading products and variants within my .csv file and although I learned a lot, I did not get the results I desired. I was then informed of this great app. I fell in love after customizing the first product. It is so EASY and SIMPLE. I have all of my product options, it looks fantastic and my customers are going to love my new site when it launches in a few days. THANK YOU times a million for saving me hours of work!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2014

Wow, Product Customizer is a wonderful application. Quest Awards is a custom recognition awards company and it is critical that our customers are able to enter their personalization instructions easily and accurately for each product. Whether that is by entering engraving text manually, uploading a document with instructions, or uploading their corporate logo, Product Customizer does it all! We installed the app, created a few engraving profiles, and add the appropriate profile to each of our 1,000+ products. During this process, we discovered that when instructions are entered by the client in the large text box option, we could not see the “return key” function when viewing the order. Essentially it looks like one long line of text rather than each line of text being on a separate line. Not seeing these line breaks the way the client entered the information was a huge operational and client satisfaction issue. Well the Product Maximizer support team of Max, Justin, Kim sprang into action (mostly Max actually). It seems the problem required collaboration between the App and Shopify support. Well all I can tell you is that the support from Product Customizer was exceptional. Max was instrumental in identifying the issue, recommending solutions, and relaying that information to Shopify directly. Then working with them to resolve the issue and perform final testing. One last final small adjustment by Product Customizer and the problem was resolved. The positive impact on our business was immediate and the shopping experience of our clients improved dramatically. I don't spend much time typing out APP reviews, but in this case I really want to express my thanks to Max and to Product Customizer. I would like other Shopify store owners to know this company stands behind its product and has a tremendous support team. So they get a 5 star rating for their product and their support!

Using app

About 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 26, 2016

This Product Customizer App allows me to have the functionality I need with my store to allow my customers the ability to send me their information with their order, saving on time and eliminating a lot of the hassle. This functionality also presents a more professional appearance to my operating as well. Thank you so much!! (Edited 4/26/2016): I've recently upgraded to the Premium version, and I'm so happy I did. The ability to charge for certain add-ons or features has given me the additional functionality for which I was looking. The fact that the developers install this upgrade for you for free is a HUGE value. They also helped me with some additional tweaks I needed afterwards. I cannot speak enough about the high quality of customer service they offer. I am beyond impressed. Thank you!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 17, 2014

This is a great app. When I first set up my store, I manually entered each option, which took forever. I would have installed Product Customizer in the beginning if I had known about it. Make it easy on yourself and install it today.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2014

Product Customizer has been a truly awesome app! It makes adding options to each product seamless, no more confusing variant mayhem. This app is extremely user friendly, very quick and simple to use and access. And the best part is their customer service, if you have a question or need help with something they are super quick to not answer but fix it and then follow up to make sure it works correctly. We would highly recommend Product Customizer! No problems or issues to report of as of yet.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2014

Lifesaver! Makes adding products with options so much easier and quicker! I sell personalized items so this app has been essential to gather the needed customization options from my customers.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2014

This is pretty easy to use as Apps go. There are things I wish it would do (like adding a set of customizations to a full collection all at once) but overall it's a good deal for $4/month.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2014

Love this, took me week to find this, my website product requires many varients. Just what I needed!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2014

Just what I needed. The 100 variant limit from shopify was a little restricting. Product customizer freed me from that limitation and allowed me to offer the deals I need.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2015

Love this app! Helps us have an easy customer order experience and our fulfilment is simplified. The Customer Service is AMAZING too, really prompt, helpful and truly goes the extra mile. So grateful, thank you!

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 26, 2014

Just wonderful! The best App to use. So easy and straight forward. I haven't even read the help guide yet as I haven't needed it. Very easy to figure out on your own. Outstanding customer service also.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2014

This is a great app that has saved me hours setting up all my product options. It took just minutes to get the hang of it and I was soon creating products with hundreds of variants. I did have some questions about customizing the appearance of my website option selections, and received outstanding guidance from the developer in a timely fashion. I would highly recommend this product!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2014

LOVE THIS APP! We've been using it for a couple months with great success and it's perfect for our customized Make My Mutt decals. We're currently redesigning our site and ran into a snag along the way so we contacted the support team around midnight... the very next day I received an email saying that everything has been fixed. Best part, everything actually WAS fixed. Highly recommend this invaluable app and superb support! ~ Doggie Decals

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2014

Love this app - it has changed the functionality of my store IMMENSELY and I could not use the shopify website if not for the app. My store is comprised of ALL items that involve multiple variants, so this app makes it easy and user-friendly. Very pleased.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2014

This App is amazing! I only wish I had found it sooner! It has solved and resolved all of the issues I was having!!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2014

This app has allowed me to add functionality that I did not have before. My customers now have the option of uploading files directly too me. We do not have to rely on a separate email for this. The support staff has been very helpful and responded immediately to my questions.

Using app

Almost 6 years

Total reviews

1

Average rating

5.0