PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,784
chart
#442
All reviews
Rating Breakdown
Review RSS Feed
May 22, 2024
Deep was great at helping me get set up and the app is what I am looking for so far. Thanks a lot! Deep was also a great help when i needed extra info on price changes. great work!
Hi Little Safari, Thanks for your feedback! We're thrilled to hear that our team member Deep was able to help you get set up effectively, and that our app is what you were looking for. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
May 8, 2024
I got a bit screwed over by the shift away from “legacy” websites, but the customer service was super fast and helpful in fixing that. I tried a LOT of custom field apps before landing on this one, and it is by far the best. My products are unique so it is nice that I am able to name each field uniquely.
Hi Teatowels.ca, Thank you for sharing your review! We apologize for any inconvenience with the shift from legacy websites, and we're glad our customer service could assist you quickly. It's great to hear our app stands out in meeting your needs. Thanks again!
May 8, 2024
I have been using this app for years now (paid plan) and highly recommend if you need detailed or conditional forms with add-on pricing. The customer support team has also always been easily accessible, friendly and fast! Thank you for great service.
Hi Sessa Vee, Thanks for sharing your feedback! We’re glad to hear that our app meet your needs. Knowing that you've found our customer support team accessible, friendly, and fast reaffirms our commitment to excellent service. Thanks again!
May 8, 2024
The app has really helped me simplify my products so I don't have to have a million Variants. Best of all during the set up process i had an issue and the chat support reached out right away, worked with me to get it fixed and even customized it more for me based on what i wanted. 10 out of 10 on customer support.
Hi Speech Supplies, Thanks for your feedback! We're thrilled to hear our support team was able to help you efficiently and tailor solutions to fit your needs. Ensuring your satisfaction is one of our core values, and your feedback is greatly appreciated!
May 8, 2024
What amazing service and support! Shavaughn, you are a gem! Great product and app - exactly what I was looking for. Thank you
Hi The OMG Kichen, Thank you for your review! We are so pleased to hear that our service, support, and product have met your expectations. Shavaughn will definitely be thrilled to receive your kind words. Thank you for choosing our app!
May 7, 2024
Hi Foxcreek Baskets, Thank you for your review! We're delighted to see our app is fulfilling your needs.
May 7, 2024
Such a simple app to use . The Support Team is also great! Shout out to Shevaughn! Great guy!
Hi there, Thank you for your kind words! We're thrilled to hear that you find our app simple to use. It's awesome to hear that Shevaughn and our Support Team provided great assistance. Customer support is super important to us, and we're always here to make sure you have a great experience.
May 7, 2024
I had difficulties with the instalation but here call me and they helped me with every question
Hi Ragnice, Thank you for your feedback! We're glad our team member Deep was able to assist you with the installation. Providing excellent customer support is paramount to us, and we're committed to assisting our customers whenever they need help. Thanks for sharing!
May 6, 2024
Using it with my Dawn template has been a breeze, letting me offer personalized options to visitors hassle-free. And gotta say, the customer service? Solid 5 stars. Quick, friendly, and really on it. Highly recommend!
Hi Union Raza, Thank you for sharing your experience! We're thrilled to hear that our app has met your needs. Providing excellent customer service is one of our core values, and we're delighted that our team was able to offer quick and friendly assistance. Your feedback means a lot to us!
May 6, 2024
We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.
Hi FamilyBox.Store, Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!
May 5, 2024
Great help, super fast response even on a Sunday :) Deepanjoy was very helpful.
Hi Mini Zali, Thanks for your feedback! We're thrilled to hear about your positive experience with our support team, especially with Deepanjoy's assistance. It's great to know that our response was prompt, even on a Sunday. Providing excellent customer service is a top priority for us, and we're here to ensure your satisfaction. Thanks again for sharing!
May 3, 2024
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!
Hi Denny's, Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!
May 2, 2024
fast and responsive customer service!
Hi Sweetwater Labs, We appreciate your feedback! It's great to hear that you've had a positive experience with our customer service team. Providing fast and responsive support is essential to us. Thanks again for sharing!
May 1, 2024
It's very easy to use and the customer service is great! Also very fast. Everyone should try it.
Hi Catas de Vinos Armus, Thank you for your feedback! We're thrilled to hear that you find our app easy to use and appreciate our great customer service. Speed is crucial to us, and we're delighted you noticed. Thanks again for your review!
May 2, 2024
Excellent online support. Tech Support was friendly, knowledgeable and resolved my questions very quickly.
Hi Kolbe Coffee, Thank you for your kind words! We're delighted to hear that you had such a positive experience with our online support team. Providing friendly and efficient assistance is a top priority for us, and we're glad that we could resolve your questions promptly. Thanks again for sharing!
May 2, 2024
Tried to use many product customizers for my store, I am running a couples niche so there are many options. so far this app was the cleanest looking, easiest to use and fit my store perfectly. also the staff are really helpful, I had some issues with something and they answered me in about 1 minute and handled my issues professionally and patiently, special thank you for Deepanjoy and Aman for helping me out very kindly (=
Hi LOOT BOX, Thank you for your review! We're thrilled our app fits your store's needs and that Deepanjoy and Aman provided prompt, professional support. Thanks again for sharing!
May 1, 2024
I recently had the pleasure of experiencing top-notch tech support from DEEP, and I must say, it was nothing short of exceptional. From start to finish, their team demonstrated unparalleled professionalism, expertise, and dedication to resolving my technical issues promptly and efficiently. First and foremost, the customer service representatives at DEEP were incredibly courteous and attentive. They listened attentively to my concerns, demonstrating genuine empathy and understanding of the challenges I was facing. Their commitment to providing personalized support made me feel valued as a customer right from the outset. Moreover, DEEP's technical team exhibited an impressive depth of knowledge and expertise in tackling even the most complex of issues. They meticulously diagnosed the root cause of my problem and provided clear and concise explanations every step of the way. I was truly impressed by their ability to communicate technical concepts in a way that was easily understandable, even for someone with limited technical knowledge like myself. What truly set DEEP apart, however, was their unwavering commitment to ensuring that my issue was fully resolved to my satisfaction. They went above and beyond to explore all possible solutions, leaving no stone unturned until the problem was completely resolved. Their dedication and perseverance were truly commendable and left me with the utmost confidence in their abilities. Overall, my experience with DEEP's tech support was nothing short of outstanding. From their exceptional customer service to their unparalleled technical expertise, they exceeded my expectations in every regard. I wholeheartedly recommend DEEP to anyone in need of reliable and effective tech support services. They are, without a doubt, a game-changer in the industry.
Store
My Store
Using app
15 days
Hi My Store, Thank you for your kind words! We're thrilled to hear about your positive experience with Deep and our tech support team. Your satisfaction is our top priority, and we're glad we could meet your expectations. Thank you for choosing us and for your recommendation!
May 1, 2024
Amazing app! Really enhanced my customer experience!
Hi Abstract Orlando, Thank you for your review! We're thrilled to hear that our app has enhanced your customer experience. Your satisfaction is our top priority, and we're glad to make a positive difference. Thanks for sharing!
April 30, 2024
Hi CV Fabrication (CVF), Thank you for your review! We're thrilled that you're satisfied with our app. Providing excellent support and functionality is very important to us.
April 30, 2024
Aman was wonderful - worked with our UK team to solve our US issue - all good!
Hi STUDIO BURKE DC, Thank you for your review! We're thrilled to hear that our team member Aman was wonderful and effectively collaborated with your team to resolve your issue. Ensuring seamless support across regions is crucial to us, and we're glad to have met your expectations. Thanks again for your kind words!