All reviews

Rating Breakdown

  • 5
    88% (1,552 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2024

After trying out several other apps, I finally found one that works seamlessly for my needs. This app is not only functional, but also incredibly easy to use. Its array of customization options allowed me to tailor it perfectly to my brand. When I had a question for customer support, Shevaughn responded promptly and guided me through fixing the issue with clarity. Highly appreciated!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Lavella Handcrafted Candles, We're glad you shared your feedback! We're happy our app fulfills your needs and we're also thrilled to know our team member Shevaughn provided you with the support you needed. Thanks again for sharing your experience!

5 / 5 Share

April 18, 2024

So far it is great:) The support team is very supportive with the questions I had for the app.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi AEGI KOYA, Thank for sharing your experience with us! We're happy to see you had a great experience with our team. Thanks again!

5 / 5 Share

April 18, 2024

très bon service client, hyper réactif, mon bug a été très vite réglé par le conseiller

Store

Ma boutique

Using app

--

Developer Reply

Bonjour Ma boutique, Merci pour l'avis 5 étoiles ! Nous sommes très heureux d'apprendre que vous avez reçu un excellent soutien de la part de notre équipe. N'hésitez jamais à nous contacter pour tout besoin futur !

5 / 5 Share

April 17, 2024

I had the most wonderful experience with DEEP! He was very helpful, kind and considerate. Deep walked through all of my concerns and helped me make my pages stand out! Thank you so much!! I will recommend.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Doglicious Bakery Bites, Thanks so much for the positive feedback and for recognizing Deep! He is an excellent team member and will be thrilled to read this. Thanks again!

5 / 5 Share

April 17, 2024

Helpful and quick

Using app

About 6 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi Gallop Guru, Thanks for the 5 star review! Please always feel free to reach out for any assistance!

5 / 5 Share

April 17, 2024

Deep has been a pleasure to deal with. Dealt with my queries very swiftly and also within minutes. Would highly recommend this app.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Cakers Warehouse, Thanks so much for this nice review! Deep is a fantastic member of our team, always going above and beyond for our merchants. Please never hesitate to reach out to us for any future needs!

5 / 5 Share

April 16, 2024

I contacted customer service regarding an issue with my product customizer app on my website. The drop-down menus were not automatically populating the price of each item. Deep was very helpful to address the issue along with resolving the issue in less than 10 minutes. I will be sure to lean on the support of customer service hence forward if I encounter any further issues. Thank you.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi JazzBeautyBar, Thanks so much for the 5 star review and for recognizing Deep's efforts. He is an outstanding team member and will be thrilled to receive this feedback. Cheers and happy selling!

5 / 5 Share

April 16, 2024

Absolutely amazing product for my online store. Customer service is even better with their fast response and fast fix to my problem. Highly recommend!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Southern Glow Designs by Jennifer Marie, Thanks so much for the positive feedback! We are so happy to hear that our app is suiting your needs and that you had a great experience with our support team. This is exactly the experience that we want merchants to have with our team. Please always feel free to reach out to us for any future needs!

5 / 5 Share

April 16, 2024

We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi ThatLittleCakeShop, Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!

5 / 5 Share

April 16, 2024

Exactly the customisation I needed for my website . Contact centre was also very helpful and understood the brief.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Abrahamallen, Thanks for the kind words! We're thrilled that you having a great experience with our app and the support team behind it. Cheers and happy selling!

5 / 5 Share

April 16, 2024

all perfect Aman best support manager

Store

Bsign

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bsign, Thanks for the 5 star review and for recognizing Aman. He will be thrilled to read this! We are always here to assist!

5 / 5 Share

April 16, 2024

Had a problem and very quickly got help from Aman and the problem is fixed!

Using app

Over 10 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Stag Design, Thanks for the 5 star review, and thank you for recognizing Aman! He's a great team member and will be thrilled to read this feedback. Thanks again!

5 / 5 Share

April 15, 2024

Easy to use and rather dynamic. Customer Service is incredibly responsive and fixes problems quite quickly.

Using app

About 9 years

Total reviews

4

Average rating

4.0

Developer Reply

Hi FYEAH Printing, Thanks for the positive feedback! We're very happy to hear that the app was easy for you to use and you received speedy support from our customer service team. Cheers and happy selling!

5 / 5 Share

April 15, 2024

Deepanjoy was awesome and helped me with navigation through the app

Store

Elltee

Using app

43 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi Elltee, Thanks for recognizing Deepanjoy! He's an excellent team member and is highly dedicated to assisting our merchants. Please always feel free to reach out to us!

5 / 5 Share

April 15, 2024

Downloaded today, and had my first product option displaying on my website within minutes. Super user friendly. I needed assistance from the team and they answered within a minute and are super friendly and fixed the issue. 10/10 recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jagger and Friends, Thanks for the 5 star review! We're thrilled that you would recommend our app to other merchants. Thank you for also recognizing the quality of our customer support team, we are always striving to go above and beyond for our merchants. Thanks again!

5 / 5 Share

April 15, 2024

This app has been crucial to how we operate. Customizability is something that we're extremely happy to be able to provide to our customers, and this customizability wouldn't happen without this app backing us. We very much appreciate the help in working the kinks out of our update. The support is one of the best I've experienced, and makes using the Product Customizer worth it.

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sweet Candy Company, Thanks so much for this wonderful review! We're so happy that Product Options & Customizer is working so well for your store and that you've received outstanding support from the team behind it. Cheers and happy selling!

5 / 5 Share

April 15, 2024

I've been using this App for over 10 years, it's easy to use and the support is prompt and spot on every time!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maria's Portrait Studio, Thank you so much for this wonderful review and for using our app for such a long time! We are absolutely thrilled to have the privilege of serving merchants such as yourself. Please always feel free to reach out to our team for any needs!

5 / 5 Share

April 15, 2024

Helped me create custom fields without any issues, support replies fast also.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hines+Young, Thanks for the 5 star review! We're thrilled you had an easy experience utilizing the app and received speedy support from the team behind it. Cheers and happy selling!

5 / 5 Share

April 12, 2024

I have been using this app for around a year and the support is unmatched. I did have an issue with my coding at first and the team worked on the issue until they were able to fix it, any time since then that ive needed support they have always promptly handled the issue. I have never dealt with better customer service than these guys! They are awesome! rest assured if any issues arise for you, they will handle it and get the job done.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cotton Press Co. Thank you so much for the wonderful feedback! We are very serious about the quality of our customer service, so this is very gratifying to read. Please do not hesitate to reach out to us for any future needs!

5 / 5 Share

April 12, 2024

this app is the best one, thank you for your nice service

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi TeraNorme, Thanks for the positive feedback! We're very happy to hear that you are having a great experience with our app. Thank you for also recognizing the efforts of our support team, we are always here to assist!