All reviews

Rating Breakdown

  • 5
    89% (904 ratings)
  • 4
    5% (51 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (40 ratings)

Reviews with Text

  • 98% (997)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 26, 2024

Quickly helped resolve an issue! (:

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Social Heirloom, Thank you for your feedback! We're glad our team was able to resolve your issue quickly. Providing excellent support is a top priority for us. Thank you for your continued support!

5 / 5 Share

June 25, 2024

第一次使用,技术人员(D)有很认真的帮助我完成。体验非常好

Store

mikodiy

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

您好 mikodiy, 感谢您的反馈!我们很高兴听到我们的团队成员 认真地帮助您完成了首次使用。为您提供优质的支持是我们的首要任务。 感谢您的信任!

5 / 5 Share

Sept. 13, 2024

Very prompt support and help from the team Best part is they have a free version for 1 product, and they have wonderful service even after using the app for a while!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Star Maps UAE, Thank you for your feedback! We're glad our team member Deep was able to assist you quickly. It's great that you find the free version useful for starting out. Providing excellent customer service is important to us. Thank you for choosing us!

5 / 5 Share

Jan. 16, 2025

super helpful in helping me out! Would recommend

Store

SWEETLY

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi SWEETLY, Thank you for your feedback! We're glad to hear that our team member Deep was super helpful. Your recommendation means a lot to us. Thanks for your support!

5 / 5 Share

June 21, 2024

Very helpful and efficient! Cant wait to use my new found knowledge. Easy to schedule and attend the meeting.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi WhitePansy, Thank you for your review! We're glad to hear you found our service very helpful and efficient. We're excited to see how you use your new knowledge moving forward. Thank you for being a valued user!

5 / 5 Share

June 20, 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Fox Whistle, Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users. We appreciate your support!

5 / 5 Share

June 19, 2024

It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Chocolate Hangover, Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us. We appreciate your continued trust in us!

5 / 5 Share

June 19, 2024

Helped with everything i was in a need of and even coded stuff I needed fixed :)

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Dragonfly Ink, Thank you for your feedback! We're pleased to hear that we could help with everything you needed, including coding fixes. Thanks for being a valued user!

5 / 5 Share

June 18, 2024

very helpful

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi 2BOTS Awards Signs Apparel, Thank you for your feedback! We're glad to hear that you found the app very helpful. We appreciate your support!

5 / 5 Share

June 18, 2024

I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi CJ'z Creationz, Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app. Thanks for being sharing!

5 / 5 Share

June 17, 2024

Product Customizer is definitely a great option to consider, if you are seeking an app that will allow you to customize your products, I recommend Product Customizer. A demo session enabled me to navigate my way around the app quite easily. The customer service is fantastic, I couldn't ask for better.

Using app

7 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Doux Tees, Thank you for your feedback! We're pleased that you found our demo session helpful and our app effective for product customization. It's wonderful to hear that our customer service stood out to you. We appreciate your recommendation!

5 / 5 Share

June 14, 2024

Really happy with the app and the tech team is extremely helpful (and quick) with changes.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi The Lanam Shop, Thank you for your feedback! We're glad to hear that you’re happy with the app and that our tech team has been extremely helpful and quick with changes. We appreciate your continued support!

5 / 5 Share

June 10, 2024

The customer service was very professional and solved my problem quickly.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mind Into Craft, Thank you for your feedback! We're glad to hear that our customer service was professional and resolved your problem quickly. Providing efficient and professional support is a priority for us. Thanks for being a valued user!

5 / 5 Share

June 7, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ballet Rosa, Thank you for the five-star review! Your support means a lot to us. Thanks for being a valued user!

5 / 5 Share

June 6, 2024

very good app, it works, the assistance staff is very helpful and chats on whatsapp, very good

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Hi Kaidara Gioielli, Thank you for your review! We're pleased to hear that you find the app very good and that our assistance staff has been helpful. Providing effective support is important to us. Thanks for sharing!

5 / 5 Share

June 4, 2024

The customer service was really a good experience. Thank you Shevaughn.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Dun-ni London, Thank you for your feedback! We're glad our team member Shevaughn provided you with a good customer service experience. Providing excellent support is very important to us, and we strive to make every interaction positive and helpful.

5 / 5 Share

June 4, 2024

Great app! Easy to deal with. Plus customer care is on the highest level. Highly recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Club Shop Cuchulainn, Thank you for your feedback! We're glad to hear that you're satisfied with the app and our customer support. Providing top-notch service is one of our core values. Thanks for being a valued user!

5 / 5 Share

May 31, 2024

App works perfectly and customer service was able to solve immediately a quick issue. Recommended!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Herewego, Thank you for your review! We're pleased to hear that the app works perfectly and that our support team was able to solve your issue immediately. Your recommendation means a lot to us. Thanks for being a valued user!

5 / 5 Share

May 31, 2024

Super Funktionen und sehr schneller und hilfreicher Kundenservice!

Using app

25 days

Total reviews

2

Average rating

5.0

Developer Reply

Hallo Famus-Football, Vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie mit den Funktionen und unserem schnellen und hilfreichen Kundenservice zufrieden sind. Exzellenter Kundenservice ist für uns von großer Bedeutung. Danke, dass Sie ein geschätzter Nutzer sind!

5 / 5 Share

May 30, 2024

Very helpful support

Store

Homeify

Using app

34 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi Homeify, Thank you for your feedback! We're pleased to hear that you found our support very helpful. Providing excellent customer service is a core value for us.