All reviews

Rating Breakdown

  • 5
    96% (958 ratings)
  • 4
    2% (15 ratings)
  • 3
    1% (7 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (14 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 24, 2018

If there were 6 stars I'd click on it! I can't say enough about the level of support that this company offers. To be quite honest, I've never run into a group of professionals quite as dedicated as the ones at NexusMedia. Integration of these tabs was simple and any customization that was not offered directly in the user interface was quickly taken care of by them. Their response time is phenomenal! If you're thinking about adding tabs to your descriptions, EasyTabs is the only way to go as far as I'm concerned. What a wonderful experience! Thank you NexusMedia!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

I am SO Happy with this App. I was a little reluctant at first because there was a video on how to use it, so I assumed it'd be complicated, but I watched like 5 seconds of the video and was able to start using it no problem. The tabs look great, they're easy to set up, and it lets you create 'static tabs', so you create a tab ONCE and it applies it to all of the collections or products you want it to. So for example we have some collections that use all of the same ingredients, so I just created one Ingredients tab and it applied it to every product in that collection. Also the customer service is soooo good. When I installed the app the formatting didn't look like I hoped it would. Not because of the app, but because a little while ago I made a change to the formatting that screwed up the product details box so the text just spanned the page in one looooong line of text, which I absolutely Loathe. So I emailed customer service and asked if they could format the app to look better, and within an hour my formatting mistake was fixed and they even suggested (AND MADE, for no extra charge) a couple of 'housekeeping' changes that look so so good. I'm super thrilled with these guys. And I recognize this probably sounds like it's a paid review or something because of how positive it is (I usually get suspicious when I see nothing but glowing reviews for an app / product), but I promise you this is a genuine review from someone that's just super pleased with both the product and the customer service. Oh, and one last point. I don't know how important this is to other people, but it's at least worth mentioning that the person I emailed back and forth with had perfect written English. I don't know one way or another if this app is based in the US, but some of the other apps I've used for my store had customer service people who have mostly passable English, but you still run the risk of something important being lost in translation. Doesn't appear to be an issue with the makers of this app. -Super Happy Customer

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2018

Ilia was my rep attending to my needs. She easily and quickly responded to all of my requests.. I'm extremely happy. Thanks!

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 21, 2018

It's the perfect app for tabs and there's seriously good support! They got the app installed and working on our theme in no time. We even switched themes later on and they merrily did the same. App developers in the Shopify ecosystem need to take note of how much this kind of attitude and support means to merchants. Well done

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2018

I am beyond impressed and completely blown away by the level of customer service and the ease with which this app works! If I could give 10 stars, I would. EasyTabs has transformed our site both visually and in regards to how our customers easily find needed information. My only regret is that I did not know about this app 6 months ago. Give it a try. It will be the best money you have spent in years.

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 18, 2018

If I could give it 100 stars, I would! Support was so fast and insanely helpful when I had a question about adding reviews to the tabs. She offered to dig into my code and do it for me, which was beyond awesome because I don't really know what I'm doing, right?! The layout is really easy to change and adjust as you need to and adding/editing the tabs is as easy as pie. I love this app and I wish I'd gotten it sooner!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2018

The best service ever. SO professional and supportive. Thanks for your helps.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2018

Awesome! Love the combo of flexible and static tabs. I also really like that the tabs switch to accordion mode on smaller windows/screens. Tech support was also helpful with quickly resolving an issue. I highly recommend this app!

Using app

6 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 15, 2018

Easy and good suppport it helped my shop

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 14, 2018

Excellent app. Highly recommend. Easy to use and the support is quick, friendly and top-notch.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2018

I highly recommend this app!! Not only is the app great and very easy to set up but the support team is amazing! I had an issue and they responded within an hour and worked quickly to fix it!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2018

the after support is amazing. I love these guys. this is my third store using EasyTabs. Easy Tab can save you a lot of time. It is way more worth than 5 USD/month!!!

Store

Finebro

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2018

EasyTabs works exactly as described and the support is tremendous. We needed a modest amount of customization but with very specific requirements. The support team (apparently, it's not a small group) worked cheerfully doing every little thing we asked, until it was *just right*. Especially for free support, that doesn't happen too often. I highly recommend both the software and the stellar support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2018

works well and great support! they are very responsive and helped me a lot

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2018

INCREDIBLE customer service. Highly recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2018

Very great app, I've changed a theme and the support helped me to configure my tabs in pefrect adequation with my store as well as mobile view or others devices. Moreover, you can easily make the configurations yourself. Finally, support team is quickly available when you contact them.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 26, 2018

Works great and well optimized for reviews, I had a problem with the responsive of tabs and customer support has resolved it very quickly.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2018

Does exactly what I need it to and customer support was extremely responsive and helpful when I needed them. Highly recommend!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 22, 2018

Super app! Works perfect. Thanks for making it.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2018

Excellent customer service, thank you.

Using app

8 days

Total reviews

1

Average rating

5.0