Nero Illusion review for SB Custom Product Designer
March 12, 2026
This app is a complete disaster. The dashboard crashes constantly and won't even load. I have spent a lot of time on this and yet all the add-ons I configured have disappeared. I have already contacted support, but they take forever to reply and offer no solutions. I even tried clearing cookies and testing on both Mac and Windows, but the problem persists. I do not recommend this at all, especially for businesses in Puerto Rico. Don't waste your time. Esta aplicación es un desastre total. El dashboard se cae constantemente y ni siquiera carga. He invertido mucho tiempo en esto y aun así todos los add-ons que configuré desaparecieron. Ya me he puesto en contacto con soporte, pero tardan una eternidad en responder y no dan soluciones. Intenté borrando cookies y probando tanto en Mac como en Windows, pero el problema sigue igual. No la recomiendo para nada, especialmente para negocios en Puerto Rico. No pierdan su tiempo.
Thank you so much for your kind words! We're thrilled to hear that the app and its integration are working smoothly for you. It's also wonderful to know that our support team has met your expectations—we always strive to be responsive, helpful, and friendly. Your positive experience means a lot to us. If you ever need anything or have suggestions, don’t hesitate to reach out. Thanks again for being a valued user!
Level 2 product personalizer studio for T-shirt & POD products