SB Custom Product Designer
Level 2 product personalizer studio for T-shirt & POD products
Rating
4.6
feedback
138
chart
#4,398
All reviews
Review RSS Feed
May 21, 2026
This app is a very good way of customizing different products. If is easy to use and customer service is awesome.
May 18, 2026
Very disappointing experience with this app. The app stopped functioning automatically, and even after reporting the issue, their support team did not take proper action to resolve it. However, they continued charging the monthly subscription fee without fail. The customization feature has been non-functional for a long time, affecting. Poor support and lack of accountability. Would not recommend.
Using app
Over 1 year
Total reviews
4
Average rating
3.0
May 7, 2026
Only had the app for a short time, but functionality looks great and customer support is very helpful
Thank you so much for your feedback! 😊 We’re really glad to hear that even in a short time, you’re finding the app’s functionality great and our customer support helpful 🙌💬 If you ever need any assistance or have questions while exploring the app further, we’re always here to help 🚀
May 4, 2026
I highly recommend this company. Their team was incredibly helpful from the start—they didn’t hesitate to jump in, even going as far as adding a product for me and showing me exactly how to use the app. The support made the entire process smooth and easy to understand. If you’re willing to be patient and grow with them, this platform has everything you need to build something great.
Thank you so much for your thoughtful feedback! 😊 We’re really glad to hear that our team was able to support you right from the start and make the process smooth and easy to follow 🙌💬 It’s great to know the hands-on help and guidance made a positive difference in your experience. We truly appreciate your recommendation and your trust in us 🚀 If you ever need anything else or want further assistance as you continue building, we’re always here to help.
April 20, 2026
Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.
Thank you so much for your thoughtful feedback! 😊 We’re really glad to hear that our team could support you from start to finish and make the whole process smooth and easy 🙌💬 It’s great to know your questions were answered quickly and that you felt everything was handled reliably and professionally. We truly appreciate your recommendation 🚀 If you ever need anything else, we’re always here to help.
April 14, 2026
Very fast and helpful support. We had a problem setting up a mask image for the editor, and the support team immediately provided a solution and even created the necessary special image file for us. I highly recommend them.
April 14, 2026
Sehr guter Support, von Priyanka. Danke für die schnelle Hilfe !
Thank you so much for your kind feedback! 😊 We’re really glad to hear that Priyanka was able to help you quickly and effectively 🙌💬 We’ll be sure to share your appreciation with her—it will mean a lot! If you ever need anything else, we’re always here to help 🚀
April 13, 2026
The app is great. I recommend it!
Thank you so much for your feedback! 😊 We’re really glad to hear you’re enjoying the app and appreciate your recommendation 🙌💬 If you ever need any help, we’re always here for you 🚀
April 6, 2026
Sehr guter Support!
Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀
April 5, 2026
April 2, 2026
Top Service und eine sehr nette und schnelle Bearbeitung meiner Anfragen. Habe direkt für meine beiden Shops das Plugin installiert.
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our service friendly and quick in handling your requests 🙌💬 It’s also great to know you’ve installed the plugin for both of your shops—that really means a lot to us. If you ever need any help or have questions, we’re always here for you 🚀
March 31, 2026
Sehr guter Support !
Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀
March 31, 2026
bis auf kleine Fehler zu empfehlen. Ein paar Änderungen wären wünschenswert, welche aktuell mit den Entwicklern diskutiert werden. Allerdings kosten diese einen Aufpreis..
Thank you for your honest and balanced feedback! 😊 We’re really glad to hear you still find the app highly recommendable overall 🙌💬 We also appreciate you sharing your thoughts on the minor improvements—feedback like this is very valuable and helps us continue refining the product. It’s great to know those discussions with the development team are already underway. If you need any clarity on possible enhancements or next steps, feel free to reach out anytime—we’re always here to help 🚀
March 27, 2026
Really impressed with SB Custom Product Designer. The app works smoothly and provides great customization features for my Shopify store. What stood out the most was their customer support — quick, responsive, and very helpful in resolving my queries. Highly recommended for anyone looking to offer product customization.
Thank you so much for your detailed feedback! 😊 We’re really glad to hear you’re impressed with SB Custom Product Designer and that the customization features are working well for your Shopify store 🙌💬 It’s especially great to know our support team was quick, responsive, and helpful in resolving your queries. We truly appreciate your recommendation 🚀 If you ever need any assistance or want to explore more features, we’re always here to help.
March 7, 2026
Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.
Thank you so much for your detailed and thoughtful feedback! 😊 We’re really glad to hear that the product personalization features are making it easy for your customers to design their own products and that the interface feels clear and user-friendly 🙌💬 It’s great to know the customization tools like text, image upload, and clipart are working smoothly and improving the overall shopping experience. We’re also very happy that our support team could assist you quickly and resolve the issue without delay 🚀 Your appreciation means a lot to us. If you ever need any further help or want to explore more advanced features, we’re always here for you.
March 4, 2026
L'application est inutilisable. J'essaye d'ouvrir l'application et ça charge à l'infini. Je suis obligé de refresh 50 fois pour que ça fonctionne. En plus de ça, la personnalisation est très limitée, on ne peut pas personnaliser selon toutes les variantes, ou alors il faut faire un produit par
March 2, 2026
The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.
Thank you so much for your feedback! 😊 We’re really glad to hear the app is working well for you and that you’ve been able to get comfortable with the settings over time 🙌💬 It’s also wonderful to know that Priyanka and the support team were helpful and supportive while you were getting everything set up. We’ll definitely share your kind words with Priyanka—it will mean a lot to her 🚀 If you ever need any further help or guidance, we’re always here for you.
Feb. 24, 2026
I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!
Thank you so much for this incredible and detailed feedback! 😊 We’re truly glad to hear that the SB Custom Product Personalizer is helping you build a structured and scalable customization system for your store 🙌💬 It’s especially rewarding to know the features like variant image mapping, multi-side product views, and visual rendering are supporting your real production workflow the way you need. We also really appreciate your kind words about our support team. Helping you work through complex setups and ensuring everything behaves correctly is exactly the kind of partnership we aim for 🚀 Your shoutout means a lot, and we’ll be sure to share it with the team. If you ever need further assistance or want to expand your setup even more, we’re always here to support you.