All reviews

Rating Breakdown

  • 5
    85% (82 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (8 ratings)

Reviews with Text

  • 97% (94)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 7, 2025

Service client au top !

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer support team. We always strive to provide fast, friendly, and helpful service to support your success. If you ever need anything else, we're just a message away! 😊

5 / 5 Share

June 30, 2025

This App has upscaled my site. Minor hiccups were quickly resolved. I am thoroughly looking forward to the new upload quality feature that has been introduced to fulfill customer orders.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that our Product Personalizer app has helped elevate your site’s performance. We truly appreciate your patience with the minor hiccups and are glad our team could resolve them quickly. Your excitement for the new upload quality feature motivates us—we built it with merchants like you in mind to make fulfilling custom orders even smoother. If you ever need assistance or have suggestions to improve the Product Personalization experience, we're just a message away. Thanks again for being a valued part of our community!

5 / 5 Share

June 23, 2025

I’m really impressed with the customer support – especially Jay, who handled my requests with professionalism, speed, and great attention to detail. He clearly understood my needs and guided me step by step with patience and clarity. Thanks again for the amazing support! I highly recommend this app.

Store

Ma boutique

Using app

About 1 hour

Developer Reply

Thank you so much for your kind words and glowing recommendation! 😊 We’re thrilled to hear that you had a great experience with our support team—especially with Jay. We take pride in providing attentive, personalized support, and it’s wonderful to know that Jay was able to assist you with professionalism and care. Your satisfaction means a lot to us, and we’re always here if you need anything related to our product customization app in the future. Thanks again for being a valued user of our app!

1 / 5 Share

June 19, 2025

You can't change the color of the t-shirt which is a basic option that is supposed to be included, but it was confirmed to me that its not available at this moment. You need to wait for them to fix some bugs in a few weeks... So it does not do what is advertised.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

We truly understand your concern regarding the t-shirt color change option. You're absolutely right—this is a key feature, and we apologize that it's not currently available due to some temporary technical limitations. Our development team is actively working on resolving the issue, and we're expecting the update to roll out within the next few weeks. We appreciate your patience and understanding as we work to improve the experience. Your feedback helps us get better, and we’re committed to making sure the app delivers on everything it promises. In the meantime, if there’s anything we can do to assist or set up an alternative workaround for your store, please don’t hesitate to reach out—we’re here to help!

5 / 5 Share

June 16, 2025

Best customizer so far and very fast support! But there are still some things to improve - like to show the product variants at the customizer and switch the images if a variant (e.g. color) is selected.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and great feedback! We’re thrilled to hear that you’re enjoying the customizer and our fast support—it truly means a lot to us. 😊 We completely agree with your suggestions regarding variant display and dynamic image switching. These are valuable enhancements, and we're already working on improvements in this area to make the customizer even more powerful and seamless. Your input helps us grow and serve you better—thank you again for sharing it! If you ever need anything or have more ideas, feel free to reach out anytime. We're always here to help!

5 / 5 Share

June 9, 2025

Great product customizer. Their support team is helpful and responds quickly to any of our questions. Highly recommend this plugin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! 😊 We’re thrilled to hear you're enjoying the product customizer and that our support team has been able to assist you promptly. Providing helpful, fast support is something we really value, so your feedback means a lot. If you ever need anything else or have suggestions, we're always here to help! Thanks again for being a part of our community! 💼✨

5 / 5 Share

June 5, 2025

fantastic app, even more fantastic support. quick to reply, willing to help no matter what. the app is much easier to set up and use than other version i tried, and MUCH more affordable. if you are thinking about kickflip or customify, stop. use this.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you're enjoying product personalization app and found our support team helpful—that means the world to us. Making the setup process simple and affordable while still delivering powerful features is exactly what we aim for. We truly appreciate you choosing us over other options like Kickflip or Customify. If you ever need anything or have more feedback, we're always here to help. Thanks again for your support and for being a part of our community!

5 / 5 Share

May 30, 2025

¡Encantado con esta app de personalización para Shopify! La atención al cliente es excelente, con respuestas rápidas y útiles. La aplicación es extremadamente intuitiva y fácil de usar, permitiéndome configurar todo en minutos sin ser un experto técnico. Ha transformado la interacción de mis clientes con los productos, aumentando su satisfacción y mis ventas gracias a sus robustas opciones de personalización. La integración con mi tema de Shopify es perfecta, manteniendo el diseño impecable. En resumen, una app potente, fácil de usar y con soporte de primera. ¡Totalmente recomendada para llevar tu negocio al siguiente nivel!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that the app has made such a positive impact on your business—from setup to customer experience and increased sales. Our team works hard to ensure the app is not only powerful but also user-friendly, so it’s fantastic to know you were able to get up and running so quickly. We're especially glad our support team could assist you effectively when needed. Your success is our top priority, and feedback like this keeps us motivated to keep improving. Thanks again for recommending us—we're excited to continue supporting your business as it grows!

4 / 5 Share

May 29, 2025

Jay 100%recomeded for customer service and SB CUSTOM PRODUCT DESIGHN works for my website

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your kind words and for the 100% recommendation! 😊 We're thrilled to hear that our customer service met your expectations and that SB Custom Product Design is working well for your website. If you ever need anything or have questions, we're always here to help. Wishing you continued success with your store!

5 / 5 Share

June 4, 2025

The image upload drag and drop functionality is perfect for providing flexibility to the end user. Then the same can be done with the text options. The end results are brilliant! Customer support and response is quick and very helpful. Highly recommend this app if you are printing or engraving business.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you’re enjoying the drag-and-drop image upload and text customization features — it means a lot to know they’re making a difference for your business. Our team is always here to provide quick and helpful support, so it's great to hear that reflected in your experience. Thanks again for the recommendation — we're proud to support amazing businesses like yours in the printing and engraving space!

5 / 5 Share

May 27, 2025

The application and its integration are very good, working smoothly and efficiently. In addition, the customer service is excellent: always attentive, fast, and very friendly. A very positive experience in every aspect!

Using app

2 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that the app and its integration are working smoothly for you. It's also wonderful to know that our support team has met your expectations—we always strive to be responsive, helpful, and friendly. Your positive experience means a lot to us. If you ever need anything or have suggestions, don’t hesitate to reach out. Thanks again for being a valued user!

5 / 5 Share

May 20, 2025

This app is absolutely perfect for personalized products! It was incredibly easy to install and set up, and we had it running smoothly in no time. The user-friendly interface makes customizing products effortless—even without any coding experience. Plus, when we needed adjustments, the support team was there immediately to help us out. Highly recommended!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! We're thrilled to hear that you found the app easy to set up and use, and that it's helping you offer personalized products with ease. It’s great to know our support team could assist you promptly when needed. Your recommendation means a lot to us—we’re here anytime you need help!

5 / 5 Share

April 24, 2025

This app has been a game-changer for our store. From the moment we installed it, everything just worked. The interface is incredibly intuitive, making it super easy to set up custom options without needing any coding knowledge. It lays out beautifully on the screen — both on desktop and mobile — which is a huge plus for our customer experience. One of the standout features for us has been how seamlessly it handles complex forms. Whether it’s dynamic input fields or file uploads, it performs exactly as expected. The design is clean and responsive, so customers aren’t overwhelmed or confused while placing their orders. On top of that, the customer service has been outstanding. Anytime we had a question or needed a tweak, their team responded quickly and went above and beyond to help. It’s rare to find an app that combines great functionality with such strong support, but this one nails it. Highly recommended if you're looking to offer personalized or bulk order forms — this app does it all and does it well.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you so much for the incredible review and for sharing your experience! 🌟 We’re absolutely delighted to hear that the app has been a game-changer for your store and that both the functionality and support have met your expectations. It means a lot to us that you appreciate the ease of setup, clean design, and the flexibility with complex forms — we work hard to make sure our app delivers a smooth experience for both store owners and their customers. Your recommendation truly motivates our team to keep improving and delivering the best possible service. If you ever need anything further or have new ideas you'd like us to explore, we’re always here to help! Thanks again for your trust and support! 🚀😊

5 / 5 Share

April 14, 2025

perfetto siete dei geni in pochi minuti risolto tutto e subito Seriamente impressionato da questa app per la progettazione di prodotti! Non solo è incredibilmente utile e velocissimo rispetto a tutto il resto che ho provato, ma anche il supporto è di prim'ordine. Un enorme ringraziamento a Jay: il loro aiuto è stato fantastico e ha davvero fatto la differenza. Se stai cercando uno strumento di progettazione potente ed efficiente con un team di supporto alle spalle, non cercare oltre!

Using app

About 7 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟 We're thrilled to hear you're loving the design app and that it stood out from everything else you've tried. It truly means a lot to us! A big shoutout to Jay for the amazing support — we’ll be sure to pass on your kind words. If you ever need anything, we’re always here to help. Thanks again for being a part of our journey!

5 / 5 Share

April 10, 2025

THE SOFTWARE WORKS CORRECTLY, THE SERVICE AND RESPONSE IS FAST. I RECOMMEND IT

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🌟 We're thrilled to hear that the app is working well for you and that you've had a positive experience with our support team. Your recommendation means a lot to us! 😊 If you ever need any further assistance, we're always here to help.

4 / 5 Share

March 29, 2025

Great app, would highly recommend it. Great customer service.

Using app

12 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your wonderful review! 😊 We're delighted to hear that you love the app and our customer service. Your recommendation means a lot to us! 🚀 If you ever need any assistance, we're always here to help. 🎉

5 / 5 Share

March 20, 2025

The support team was amazing! They listened to all my concerns with patience and solved everything within a day. I was really impressed with their quick response and efficient solutions. Great service all around!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful 5-star review! 😊 We're delighted to hear that our support team could address all your concerns quickly and efficiently. Your kind words motivate us to keep providing top-notch service! 🚀 If you ever need assistance again, we’re always here to help. 🎉

5 / 5 Share

Feb. 28, 2025

Por el momento todo fuinciona correctamente. Soporte genial y muy rápido.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! 🌟 We're glad to hear everything is working fine and that you're happy with our fast support! 😊 If you ever need any further help, feel free to reach out — we're always happy to assist! 🚀

5 / 5 Share

Nov. 24, 2025

Update: They've updated the app it's working well. Their tech support has been responsive and helpful. I've upgraded my review to 5 stars. I've stuck with this app through the upgrades as it has certain customization options the other's I've viewed don't. I recommend it for your business.

Using app

11 months

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for sharing your experience and updated review. We sincerely appreciate your honest feedback and understand the frustration you've faced. We’d love to assist you further to ensure the app works smoothly with your theme. Could you please connect directly with our support team? We’re here to help and will investigate the issue to find a resolution as quickly as possible. Let us know how we can assist, and we’ll do our best to address your concerns. Looking forward to working with you to improve your experience!

5 / 5 Share

Feb. 20, 2025

their are great team, customer raised problem, they can fixed them asap.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! ⭐️ We're thrilled to hear that our team could quickly resolve your issue. Your support means a lot to us! If you ever need any further assistance, feel free to reach out. 😊 Thanks again! 🚀