All reviews

Rating Breakdown

  • 5
    69% (25 ratings)
  • 4
    8% (3 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    17% (6 ratings)
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5 / 5 Share

May 4, 2023

Good Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your kind words and are glad to know that you had a great experience with us. Thank you for taking the time to share your thoughts!

5 / 5 Share

March 3, 2023

Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.

5 / 5 Share

Feb. 28, 2023

The application process is really convenient at the same their support is very accommodating that really help you to solve your problem

Store

My Store

Using app

9 days

Developer Reply

Thank you for sharing your experience with the application process and support provided by the team. We always strive to make the process as convenient as possible and are glad to hear that our support team was able to assist you in solving any issues you encountered. If you have any further feedback or suggestions, please don't hesitate to let us know.

5 / 5 Share

Feb. 22, 2023

Had a couple of issues on setup but the team at Setubridge were excellent and swiftly fixed the problem. They went to the trouble of making a short video in both instances showing that they had fixed the problem. This product deserves to be successful just needs a little more documentation which I am sure will be forthcoming.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad that despite the initial issues, you believe our product deserves to be successful. Thank you for your support and for choosing SetuBridge.

5 / 5 Share

Jan. 11, 2023

It's Working well, Very Supportive for my Business. Working all customizable products .... Amazing Support!!!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us & recommend our app. Let us know if you have any other requirements where we could be helpful. Our email address is [email protected]

5 / 5 Share

Nov. 16, 2022

Great app for business looking to grow. Great price, and what I need for my small business.I’m so happy I found them.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

That is so great to hear. We try our best to help you. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thanks again! :)

1 / 5 Share

Nov. 14, 2022

This is full waste of time worked for 2 days and then stopped working and showing this... ( nodeapps.setubridgeapps.com refused to connect )

Using app

About 13 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello Custom world, We apologize for the inconvenience you have faced. We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies. ( nodeapps.setubridgeapps.com refused to connect ) this error is the server side and temporary error. we are making sure this will not happen again. Please feel free to contact us during our support timing (10:00 Am to 7:00 Pm IST) through our live chat or by email at [email protected] if you require assistance. Thanks & regards, SetuBridge Support Team

3 / 5 Share

Dec. 23, 2022

Customer support is very helpful and responsive to questions and concerns. The app does what it needs to do. If you're looking for a simple and straightforward product designer app, this is the one. Update: The app has little issues such as the clip art no longer showing up and when a customer clicks the customize button sometimes the upload file button does not appear. The app works sometimes.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

We greatly appreciate your review. It is a pleasure to have you as a customer. we are here for you. Contact us freely for any help.

1 / 5 Share

Sept. 20, 2022

Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Regio Trade GbR, This is Dipen from the Product Designer App Support Team. We really apologize if you have faced any issue in the app. We have checked from our side and from some of our current customers and app is working fine. It might be possible there was some product setup issue caused from your end. Also we didn't receive any support request from you about any issue. We have tried to connect with you on Whatsapp after this review and are waiting for your reply to help you to set up a customizable product. Our customers are top priority for us so please feel free to contact us any time through our live chat or by email at [email protected] if you require assistance. Regards, Dipen Product Designer App Support Team

5 / 5 Share

Aug. 24, 2022

I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We greatly appreciate your review. It is a pleasure to have you as a customer. If you need us anytime, we are here for you.

5 / 5 Share

Aug. 23, 2022

Für diesen Preis habe ich noch nichts besseres gefunden, für meine Bedürfnisse reicht der Funktionsumfang der App aus, dennoch wäre schön wenn der Kunde nicht nur ein, sondern mehrere Bilder hochladen könnte um das Produkt zu personalisieren. Der Support antwortet schnell und ausführlich, somit auch Top - 5/5

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are incredibly grateful that you spared the time to share your experience with us.

5 / 5 Share

June 27, 2022

The customer service on this app is absolutely amazing ! They’ve gone over and beyond to help me with customising my products on my website. Thank you very much I appreciate it.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

I have to say out of all the apps I’ve tried with a design studio, nothing compares to this one. Why? I’ll tell you why, one word, communication! I asked them to add specific things to the studio that I know my customers want to use when designing a shirt. Thank you very much to Axay who masked all the photos for me so that I could really maximize my customers experience! Couldn’t have made this possible without you and your wonderful responsive customer service! Thanks again!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your glowing review! We're thrilled to know that you had such a positive experience with us. Your satisfaction is our utmost priority, and we can't wait to have you back.

4 / 5 Share

June 7, 2022

Nice app. Simple. Technical team is very helpful and communicative. Hopefully the application can be developed again

Using app

About 20 hours

Total reviews

2

Average rating

4.5

Developer Reply

We're excited by your positive review! It's a testament to our team's dedication to providing exceptional experiences, and we can't wait to have the pleasure of serving you again.

5 / 5 Share

May 27, 2022

Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours

Store

Mansuri

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.

4 / 5 Share

May 26, 2022

This app is priced best among its competitors. The personalizer works well. There were some functional issues but the developers were prompt and helpful enough to address them quickly.

Store

Funkup

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.