SB Custom Product Designer

Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.

Very fast and helpful support. We had a problem setting up a mask image for the editor, and the support team immediately provided a solution and even created the necessary special image file for us. I highly recommend them.

Sehr guter Support, von Priyanka. Danke für die schnelle Hilfe !

The app is great. I recommend it!

Sehr guter Support!

Top Service und eine sehr nette und schnelle Bearbeitung meiner Anfragen. Habe direkt für meine beiden Shops das Plugin installiert.

Sehr guter Support !

Immer wieder Probleme, welche sie anscheinend nicht richtig lösen können. 1x Bestellung wurde gar nicht angezeigt, sodass ich diese nicht ausführen konnte. 2x die falschen Dateien bei einer Bestellung hinterlegt, sodass ich es fast falsch ausgeführt habe (Gott sei Dank noch einmal Rücksprache mit dem Kunden gehalten, weil mir das Design merkwürdig vor kam). Die Oberfläche für das Smartphone ist auch nicht ideal. Das Positive an der App ist jedoch die Handhabbarkeit mit dem Computer und der Support (meistens).

Really impressed with SB Custom Product Designer. The app works smoothly and provides great customization features for my Shopify store. What stood out the most was their customer support — quick, responsive, and very helpful in resolving my queries. Highly recommended for anyone looking to offer product customization.

werk prima, goed geholpen door de klantenservice

Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.

L'application est inutilisable. J'essaye d'ouvrir l'application et ça charge à l'infini. Je suis obligé de refresh 50 fois pour que ça fonctionne. En plus de ça, la personnalisation est très limitée, on ne peut pas personnaliser selon toutes les variantes, ou alors il faut faire un produit par

The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.

I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!

It's a nice app

Really helpful team, they were really quick to help me set everything up and get everything running correctly.

Great value for money. The integration and initial setup can be a bit challenging, but the customer support is responsive and helpful.

Soporte perfecto, muy amables y solucionan bien los problemas!

SB Custom Product Designer has been an absolute standout for us. Before choosing it, I downloaded, tested, and dissected at least 15 different customization apps. I had very specific requirements, and none of the others even came close. Their features are on another level. The app ties directly into Shopify’s inventory and variants, something most other apps didn’t support at all, or only did in a clunky way that still required manual intervention. It also blends beautifully with your Shopify theme. Everything looks native, polished, and consistent with the rest of the site. I didn’t realize how much that would matter until I saw how seamless it looked. On top of all that, their support team is fast & genuinely helpful. We worked with Sagar, Priyanka, and the rest of their team, and the experience was fantastic. We decided to pay for a custom modification to add a pricing feature that hadn’t been developed yet. Normally, I avoid customizing native features, but this ended up being one of the best decisions we made. They were thorough, quick, and reassuring from start to finish. They understood exactly what I needed (and my request was very specific). They provided a clear plan, quote, and timeline. Once we finalized the details, we placed the order and they got to work. They even finished early, which was impressive. The final result was exactly what we hoped for. The combination of powerful features, thoughtful design, and exceptional customer service is rare, and so appreciated. We’re excited to launch and use this resource!!! If you’re considering this app or thinking about investing in a customization, I can’t recommend them enough. They’ve earned every bit of this review.