Custom Product Designer Studio
Shopify Product Designer | Shopify Product Customizer
Rating
4.7
feedback
71
chart
#4,423
All reviews
Rating Breakdown
April 10, 2024
Not bad, although there are some questions, they patiently answered them. thanks
Hello OhMyDesignidea, Thank you so much for your 5-star review! We're glad to hear that we could address your questions patiently. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your feedback! Best Regards SetuBridge team
Feb. 26, 2024
Very good customer service, quick and good.
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a great experience with our customer service team. If you ever need further assistance or have any questions, feel free to reach out to us. We're here to help!
Feb. 20, 2024
mega guter und netter service. sie konnten mir alle fragen schnell beantworten und alles schnell so hinbekommen wie ich es möchte. danke für den service. app ist toll!
Thank you very much for your kind words and the 5-star review! We're delighted to hear that our service met your expectations and that you found our app great. If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're always here to help!
Feb. 13, 2024
this app doesnt work
Hello, We apologize for the inconvenience you've experienced with our app. We're committed to providing a positive user experience, and we would like to address and resolve the issues you're facing. Could you please provide more details about the specific problems you encountered so that we can investigate and find a solution? Your feedback is important to us, and we want to ensure that you have a seamless experience with our app. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issues. If you have any specific concerns or if there's anything else you'd like to share, please feel free to reach out. Best regards, SetuBridge Team
Feb. 1, 2024
great app, perfect for our site. and when i needed support, it was sorted in minutes. really helpful!
We are thrilled to receive your 5-star rating and hear that our app has been a perfect fit for your site! It's wonderful to know that you found it great and that our support team was able to assist you promptly. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're always here to help!
Jan. 31, 2024
Einfacher Aufbau des Customizers und super Support!
Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you found our customizer easy to set up and that you received great support. Making the setup process smooth and providing excellent support is always our goal. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Jan. 31, 2024
Thank you for the 5-star review! Can you please specify what you liked about our app in more detail? We're always looking to improve.
Jan. 17, 2024
Such an amazing application contain's all the features, including price increments as per images and text as well. Also, the support team is so quick and responsive. Keep it up, team and i will refer this app to other person as well.
We are thrilled to receive your fantastic feedback and 5-star rating! It's wonderful to hear that our application has all the features you need, including price increments for images and text. We're equally delighted that you found our support team quick and responsive. Providing excellent service is our top priority, and we're glad to know it's being recognized. Thank you for your kind words and for referring our app to others. We truly appreciate your support and look forward to serving you and your referrals in the future.
Jan. 5, 2024
Really nice app and good customer support
Thank you for taking the time to leave us a 5-star review! We're delighted to hear that you find our app really nice and that you've had a positive experience with our customer support team. Your feedback means a lot to us, and it motivates us to continue providing excellent service and improving our app. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!
Nov. 26, 2023
I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.
Hi, foralltastes.lv, Thank you for taking the time to share your feedback, and we sincerely apologize for any inconvenience you may have experienced with our app. We truly value your input, and your comments are crucial in helping us enhance the quality of our service. We understand that you've had a less-than-ideal experience, and we would appreciate the opportunity to learn more about the specific issues you encountered. If you could provide additional details or share any specific concerns, it would be immensely helpful for us to address and improve upon them. Our goal is to ensure the satisfaction of our users, and your feedback plays a vital role in guiding us toward that objective. If there's anything specific you'd like assistance with or if you have suggestions for improvement, please feel free to reach out to our support team directly. Once again, thank you for your feedback, and we genuinely appreciate your insights. Best regards, SetuBridge Technolabs
Aug. 7, 2023
Fantastic app. Great customer service, always helping and giving solutions since minute one. Several personalization options. I truly recommend it.
We're delighted to read your positive review! Knowing we've made your experience memorable is incredibly rewarding. Thank you for choosing us, and we're excited to welcome you back soon.
July 17, 2023
The app didn't work at the beginning, but the costumer Services was amazing, in 2 days, they fix the problem... and then we need a different configuration of the app and they change it in 2, so, the app works well, but the services and customize of them is better. about the app, even in mobile view, works, so, that was something that we need, and they helped us with that.
Your positive feedback is a testament to our team's dedication. We're excited to have provided you with an experience worth praising and look forward to exceeding your expectations again.
July 6, 2023
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
Store
My Store
Using app
4 days
We apologize for the inconvenience you faced during your interaction with us. Your feedback is important, and we're working diligently to understand and address the issues you've raised. Our team is actively reviewing our processes to prevent similar occurrences in the future. Please allow us the opportunity to make amends and provide you with a better experience moving forward.
June 8, 2023
The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible
Thank you for taking the time to share your feedback with us. We appreciate your honesty and are sorry to hear that your experience with our company fell short of your expectations. We strive to provide excellent service to all of our customers, and we are disappointed to learn that we did not meet your needs on this occasion. Your satisfaction is important to us, and we would like to make things right. Thank you for bringing this matter to our attention, and we look forward to the possibility of serving you better
May 5, 2023
Truly AMAZING service! The support team has been able to help me make the app exactly as II need it. GREAT SERVICE and real experts. Thank You!
Your positive review means the world to us! Thank you for taking the time to share your thoughts and for allowing us the opportunity to serve you.
May 4, 2023
Good Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull
We appreciate your kind words and are glad to know that you had a great experience with us. Thank you for taking the time to share your thoughts!
March 3, 2023
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others.
Feb. 28, 2023
The application process is really convenient at the same their support is very accommodating that really help you to solve your problem
Store
My Store
Using app
9 days
Thank you for sharing your experience with the application process and support provided by the team. We always strive to make the process as convenient as possible and are glad to hear that our support team was able to assist you in solving any issues you encountered. If you have any further feedback or suggestions, please don't hesitate to let us know.
Feb. 22, 2023
Had a couple of issues on setup but the team at Setubridge were excellent and swiftly fixed the problem. They went to the trouble of making a short video in both instances showing that they had fixed the problem. This product deserves to be successful just needs a little more documentation which I am sure will be forthcoming.
We're glad that despite the initial issues, you believe our product deserves to be successful. Thank you for your support and for choosing SetuBridge.
Jan. 11, 2023
It's Working well, Very Supportive for my Business. Working all customizable products .... Amazing Support!!!
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us & recommend our app. Let us know if you have any other requirements where we could be helpful. Our email address is [email protected]