Rating

4.6

feedback

138

Reviews

chart

#4,398

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    18%
  • Less than a month
    43%
  • Less than a year
    28%
  • More than a year
    4%

Reviews Summary

The reviews for the SB Custom Product Designer app are overwhelmingly positive, with users praising the solid support provided by the team. Customers appreciate the quick responses, helpful guidance, and professionalism exhibited by the support staff, particularly mentioning individuals like Priyanka and Jay. The app itself is described as great, easy to use, and offering excellent customization features for Shopify stores. Users highlight the smooth functionality, user-friendly interface, and the ability to enhance the shopping experience through product personalization. The support team is consistently commended for their responsiveness, efficiency, and willingness to assist with setup and troubleshooting.

Highlights

Positive customer support experience and responsiveness
User-friendly interface and smooth functionality
Effective product customization features
High praise for specific support team members like Priyanka and Jay
App enhancement suggestions and areas for improvement

Rating Breakdown

  • 5
    86% (119 ratings)
  • 4
    5% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    7% (9 ratings)

Reviews with Text

  • 96% (133)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

Very nice app for customisation

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2026

This app is a very good way of customizing different products. If is easy to use and customer service is awesome.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

May 18, 2026

Easy to use and very knowledgable and helpful team!

Using app

9 days

Total reviews

1

Average rating

5.0

1 / 5 Share

May 18, 2026

Very disappointing experience with this app. The app stopped functioning automatically, and even after reporting the issue, their support team did not take proper action to resolve it. However, they continued charging the monthly subscription fee without fail. The customization feature has been non-functional for a long time, affecting. Poor support and lack of accountability. Would not recommend.

Using app

Over 1 year

Total reviews

4

Average rating

3.0

5 / 5 Share

May 7, 2026

Only had the app for a short time, but functionality looks great and customer support is very helpful

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re really glad to hear that even in a short time, you’re finding the app’s functionality great and our customer support helpful 🙌💬 If you ever need any assistance or have questions while exploring the app further, we’re always here to help 🚀

All reviews

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