
SB Custom Product Personalizer
Fast Product Designer for Tshirt, Hoodies, Mug - POD
Rating
4.7
feedback
104
chart
#3,592
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Less than a day
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Less than a month
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Less than a year
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More than a year
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, customization options, and excellent customer service. Many users highlight the quick response times and efficient solutions provided by the support team. The app is commended for its user-friendly interface, allowing customers to design their products easily. However, there are a few concerns mentioned, such as slow response times on certain occasions, limitations with multi-currency support, and occasional technical issues like slow loading of images. Overall, the app is highly recommended for its functionality and the support team's dedication to resolving issues promptly.
Highlights
Rating Breakdown
All reviews
April 24, 2025
This app has been a game-changer for our store. From the moment we installed it, everything just worked. The interface is incredibly intuitive, making it super easy to set up custom options without needing any coding knowledge. It lays out beautifully on the screen — both on desktop and mobile — which is a huge plus for our customer experience. One of the standout features for us has been how seamlessly it handles complex forms. Whether it’s dynamic input fields or file uploads, it performs exactly as expected. The design is clean and responsive, so customers aren’t overwhelmed or confused while placing their orders. On top of that, the customer service has been outstanding. Anytime we had a question or needed a tweak, their team responded quickly and went above and beyond to help. It’s rare to find an app that combines great functionality with such strong support, but this one nails it. Highly recommended if you're looking to offer personalized or bulk order forms — this app does it all and does it well.
Hello, Thank you so much for the incredible review and for sharing your experience! 🌟 We’re absolutely delighted to hear that the app has been a game-changer for your store and that both the functionality and support have met your expectations. It means a lot to us that you appreciate the ease of setup, clean design, and the flexibility with complex forms — we work hard to make sure our app delivers a smooth experience for both store owners and their customers. Your recommendation truly motivates our team to keep improving and delivering the best possible service. If you ever need anything further or have new ideas you'd like us to explore, we’re always here to help! Thanks again for your trust and support! 🚀😊
April 14, 2025
perfetto siete dei geni in pochi minuti risolto tutto e subito Seriamente impressionato da questa app per la progettazione di prodotti! Non solo è incredibilmente utile e velocissimo rispetto a tutto il resto che ho provato, ma anche il supporto è di prim'ordine. Un enorme ringraziamento a Jay: il loro aiuto è stato fantastico e ha davvero fatto la differenza. Se stai cercando uno strumento di progettazione potente ed efficiente con un team di supporto alle spalle, non cercare oltre!
Thank you so much for your wonderful review! 🌟 We're thrilled to hear you're loving the design app and that it stood out from everything else you've tried. It truly means a lot to us! A big shoutout to Jay for the amazing support — we’ll be sure to pass on your kind words. If you ever need anything, we’re always here to help. Thanks again for being a part of our journey!
April 10, 2025
THE SOFTWARE WORKS CORRECTLY, THE SERVICE AND RESPONSE IS FAST. I RECOMMEND IT
Thank you so much for the 5-star review! 🌟 We're thrilled to hear that the app is working well for you and that you've had a positive experience with our support team. Your recommendation means a lot to us! 😊 If you ever need any further assistance, we're always here to help.
March 29, 2025
Great app, would highly recommend it. Great customer service.
Thank you for your wonderful review! 😊 We're delighted to hear that you love the app and our customer service. Your recommendation means a lot to us! 🚀 If you ever need any assistance, we're always here to help. 🎉
March 20, 2025
I really like this app because it presents a very simple, easy-to-understand user interface to my customers. It meets my business need when it comes to easily allowing my customers to make their custom design. They also responded fast after 3 days from the time I emailed them (they're off on that weekend). And they solved my tech problem in relation to their app. The things that didn't meet my business need was it currently only supports the store's default currency, when my store supports multi-currencies. I also do not know how it integrates to my preferred print-on-demand provider, although the product description in the Shopify app store says that they do support it. I'll definitely reconsider this app in the near future, when those business needs above are timely addressed. If you don't have those business needs like mine, then this app maybe for you!
Thank you for your detailed and thoughtful review! 😊 We're so glad to hear that you found the app simple and easy to use for your customers. Your feedback about multi-currency support and integration with your preferred print-on-demand provider is greatly appreciated—we're always looking for ways to improve and meet more business needs. We truly appreciate your patience and are happy we could resolve your technical issue. If we introduce these features in the future, we’d love to have you back! 🚀 Wishing you all the best, and thanks again for sharing your experience! 💙
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