All reviews

Rating Breakdown

  • 5
    86% (115 ratings)
  • 4
    5% (7 ratings)
  • 3
    2% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (8 ratings)

Reviews with Text

  • 96% (128)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2026

Only had the app for a short time, but functionality looks great and customer support is very helpful

Using app

33 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re really glad to hear that even in a short time, you’re finding the app’s functionality great and our customer support helpful 🙌💬 If you ever need any assistance or have questions while exploring the app further, we’re always here to help 🚀

5 / 5 Share

May 4, 2026

I highly recommend this company. Their team was incredibly helpful from the start—they didn’t hesitate to jump in, even going as far as adding a product for me and showing me exactly how to use the app. The support made the entire process smooth and easy to understand. If you’re willing to be patient and grow with them, this platform has everything you need to build something great.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! 😊 We’re really glad to hear that our team was able to support you right from the start and make the process smooth and easy to follow 🙌💬 It’s great to know the hands-on help and guidance made a positive difference in your experience. We truly appreciate your recommendation and your trust in us 🚀 If you ever need anything else or want further assistance as you continue building, we’re always here to help.

5 / 5 Share

April 20, 2026

Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your thoughtful feedback! 😊 We’re really glad to hear that our team could support you from start to finish and make the whole process smooth and easy 🙌💬 It’s great to know your questions were answered quickly and that you felt everything was handled reliably and professionally. We truly appreciate your recommendation 🚀 If you ever need anything else, we’re always here to help.

5 / 5 Share

April 14, 2026

Sehr guter Support, von Priyanka. Danke für die schnelle Hilfe !

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! 😊 We’re really glad to hear that Priyanka was able to help you quickly and effectively 🙌💬 We’ll be sure to share your appreciation with her—it will mean a lot! If you ever need anything else, we’re always here to help 🚀

5 / 5 Share

April 13, 2026

The app is great. I recommend it!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re really glad to hear you’re enjoying the app and appreciate your recommendation 🙌💬 If you ever need any help, we’re always here for you 🚀

5 / 5 Share

April 6, 2026

Sehr guter Support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀

5 / 5 Share

April 5, 2026

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2026

Top Service und eine sehr nette und schnelle Bearbeitung meiner Anfragen. Habe direkt für meine beiden Shops das Plugin installiert.

Store

neakz

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our service friendly and quick in handling your requests 🙌💬 It’s also great to know you’ve installed the plugin for both of your shops—that really means a lot to us. If you ever need any help or have questions, we’re always here for you 🚀

5 / 5 Share

March 31, 2026

Sehr guter Support !

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! 😊 We’re really glad to hear you’re happy with our support 🙌💬 If you ever need anything, we’re always here to help 🚀

5 / 5 Share

March 27, 2026

Really impressed with SB Custom Product Designer. The app works smoothly and provides great customization features for my Shopify store. What stood out the most was their customer support — quick, responsive, and very helpful in resolving my queries. Highly recommended for anyone looking to offer product customization.

Store

Shoppeo

Using app

43 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your detailed feedback! 😊 We’re really glad to hear you’re impressed with SB Custom Product Designer and that the customization features are working well for your Shopify store 🙌💬 It’s especially great to know our support team was quick, responsive, and helpful in resolving your queries. We truly appreciate your recommendation 🚀 If you ever need any assistance or want to explore more features, we’re always here to help.

5 / 5 Share

March 7, 2026

Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.

Store

Drukx

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed and thoughtful feedback! 😊 We’re really glad to hear that the product personalization features are making it easy for your customers to design their own products and that the interface feels clear and user-friendly 🙌💬 It’s great to know the customization tools like text, image upload, and clipart are working smoothly and improving the overall shopping experience. We’re also very happy that our support team could assist you quickly and resolve the issue without delay 🚀 Your appreciation means a lot to us. If you ever need any further help or want to explore more advanced features, we’re always here for you.

5 / 5 Share

March 2, 2026

The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! 😊 We’re really glad to hear the app is working well for you and that you’ve been able to get comfortable with the settings over time 🙌💬 It’s also wonderful to know that Priyanka and the support team were helpful and supportive while you were getting everything set up. We’ll definitely share your kind words with Priyanka—it will mean a lot to her 🚀 If you ever need any further help or guidance, we’re always here for you.

5 / 5 Share

Feb. 24, 2026

I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this incredible and detailed feedback! 😊 We’re truly glad to hear that the SB Custom Product Personalizer is helping you build a structured and scalable customization system for your store 🙌💬 It’s especially rewarding to know the features like variant image mapping, multi-side product views, and visual rendering are supporting your real production workflow the way you need. We also really appreciate your kind words about our support team. Helping you work through complex setups and ensuring everything behaves correctly is exactly the kind of partnership we aim for 🚀 Your shoutout means a lot, and we’ll be sure to share it with the team. If you ever need further assistance or want to expand your setup even more, we’re always here to support you.

5 / 5 Share

Feb. 16, 2026

It's a nice app

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear you find the app nice and appreciate you taking the time to share your experience 🙌💬 If you ever need any help or have suggestions, we’re always here for you 🚀

5 / 5 Share

March 16, 2026

Soporte perfecto, muy amables y solucionan bien los problemas!

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our support friendly and effective in solving your problems 🙌💬 If you ever need anything else, we’re always here to help 🚀

5 / 5 Share

Feb. 20, 2026

We’re a three member team building in this industry and working to make the workflow seamless through technology. We’ve been in this space for nearly four years and have tried 30+ design tools, but very few have delivered the mix of support and practical solutions we need this feels like a meaningful step in the right direction. Customer support has been excellent so far, responses are quick, clear, and genuinely helpful, which matters a lot when you’re using a product regularly. The app experience is smooth and thoughtfully designed the interface is clean, easy to navigate, and clearly built with usability in mind. I’m looking forward to more features that make the product even more powerful and flexible over time. Overall, it’s a solid app with a strong foundation, and the fast, reliable support adds real value. Thanks to the SB product design team for the work so far.

Store

My Store

Using app

14 days

Developer Reply

Thank you so much for this thoughtful and detailed feedback 😊 We’re really glad to hear that the app is fitting into your workflow and that, after trying so many tools over the years, you’re finding this to be a meaningful step forward 🙌💬 It means a lot to know the interface feels clean, usable, and well-suited for day-to-day work. We also truly appreciate your kind words about our support team. Fast, clear, and practical help is exactly what we aim for, especially for teams like yours who are building and iterating regularly 🚀 Your perspective as a long-time user of multiple tools is especially valuable, and we’ll definitely pass your feedback along to the SB product team. If there are specific features or improvements you’d like to see next, feel free to share anytime—we’re always listening and building forward.

5 / 5 Share

Feb. 8, 2026

SB Custom Product Designer has been an absolute standout for us. Before choosing it, I downloaded, tested, and dissected at least 15 different customization apps. I had very specific requirements, and none of the others even came close. Their features are on another level. The app ties directly into Shopify’s inventory and variants, something most other apps didn’t support at all, or only did in a clunky way that still required manual intervention. It also blends beautifully with your Shopify theme. Everything looks native, polished, and consistent with the rest of the site. I didn’t realize how much that would matter until I saw how seamless it looked. On top of all that, their support team is fast & genuinely helpful. We worked with Sagar, Priyanka, and the rest of their team, and the experience was fantastic. We decided to pay for a custom modification to add a pricing feature that hadn’t been developed yet. Normally, I avoid customizing native features, but this ended up being one of the best decisions we made. They were thorough, quick, and reassuring from start to finish. They understood exactly what I needed (and my request was very specific). They provided a clear plan, quote, and timeline. Once we finalized the details, we placed the order and they got to work. They even finished early, which was impressive. The final result was exactly what we hoped for. The combination of powerful features, thoughtful design, and exceptional customer service is rare, and so appreciated. We’re excited to launch and use this resource!!! If you’re considering this app or thinking about investing in a customization, I can’t recommend them enough. They’ve earned every bit of this review.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share such a detailed and thoughtful review 😊 We’re truly glad to hear that SB Custom Product Designer stood out after your extensive evaluation of other apps, especially in areas like Shopify variant integration, inventory handling, and theme consistency 🙌💬 It means a lot to know the experience feels seamless and native within your store. We’re also really happy that your collaboration with Sagar, Priyanka, and the rest of the team went so smoothly 🚀 It’s great to hear that the custom modification process—from understanding your requirements to delivering early—met your expectations and gave you exactly what you needed. Your feedback on both the product and the support experience is incredibly valuable, and we’ll make sure it’s shared with the entire team. We’re excited for you to launch and see it in action! If you need anything further as you scale or refine your setup, we’re always here to help 💬

5 / 5 Share

Jan. 30, 2026

I needed help with making my own section on my website for shirt personalisation and Jay from SETUBridge was very very helpful and even did it himself, he deserves a raise! 10/10 customer service

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! 😊 We’re really glad to hear Jay was able to help you build your custom shirt personalisation section and even take care of it for you 🙌💬 That’s exactly the kind of hands-on support we aim to provide. We’ll definitely pass your kind words (and the “he deserves a raise” 😄) on to Jay—it will mean a lot to him and the whole team 🚀 If you ever need anything else or want further customization, we’re always here to help.

5 / 5 Share

Jan. 29, 2026

Setubridge has been an outstanding partner for our charms e-commerce business. They built a fully customizable product preview page that works seamlessly and looks exactly as envisioned. The team clearly understands requirements from the first brief, translates them into smart technical solutions, and responds rapidly at every stage. Professional, reliable, and genuinely easy to work with — highly recommended.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful feedback! 😊 We’re really glad to hear that the custom product preview page for your charms e-commerce store is working seamlessly and matches your vision 🙌💬 It’s great to know our team could understand your requirements early on and translate them into a smooth technical solution. We truly appreciate your kind words about our responsiveness, professionalism, and reliability 🚀 Your recommendation means a lot to the entire SetuBridge team. If you ever need any further enhancements or support, we’re always here to help.

5 / 5 Share

Jan. 21, 2026

J'avais un problème avec le téléchargement d'images, mais le service client m'a aidé à fixer le problème en quelques minutes seulement! Merci!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review! 🌟😊 We’re really happy to hear that our support team was able to help you resolve the image upload issue so quickly 🚀📸 Providing fast and helpful support is always our top priority, so it truly means a lot to us that you had a smooth experience 💙🙌 If you ever run into any questions, issues, or need assistance in the future, please don’t hesitate to reach out — we’re always here and happy to help 😄💬 Thanks again for your kind words and for choosing our app. We really appreciate your support and trust! 💖🙏 Have an amazing day ahead! 🌈✨