All reviews

Rating Breakdown

  • 5
    85% (82 ratings)
  • 4
    5% (5 ratings)
  • 3
    2% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (8 ratings)

Reviews with Text

  • 97% (94)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2025

Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

The supports are very helpful

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you find the app simple and easy to use. 🙌 It means a lot to us that our support team, especially Jay, could be there to guide you whenever needed. Your recommendation truly makes our day and motivates us to keep improving! 💪 We’re always here if you need anything else, and we can’t wait to continue supporting you on your journey with our app. Thanks again for the love and trust! ❤️

5 / 5 Share

Nov. 20, 2025

Very quick to respond and help :)

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re thrilled to hear that you found our support quick and helpful. ⚡💪 It’s always our goal to make sure you have a smooth and stress-free experience, and your feedback really motivates us to keep doing our best. 🙌 If you ever need anything else or have any questions, we’re just a message away! 😊

5 / 5 Share

Nov. 20, 2025

Quelques bugs sur la personnalisation mais heureusement un SAV efficace. Merci à Priyanka, la personne qui a géré mes problématiques.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback. We’re glad to hear that Priyanka was able to assist you and resolve your issues. 🙌 We really appreciate your patience with the minor bugs in the customization process, and we’re constantly working to make things smoother for you. Your kind words mean a lot to our team and motivate us to keep improving! 💪✨ Thanks again for taking the time to share your experience.

5 / 5 Share

Nov. 17, 2025

返信が早いです

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for noticing our quick response! ⏱️ We always strive to be there for our customers as fast as we can because your time and satisfaction matter the most to us. 😊 Your kind words really motivate our team to keep delivering top-notch support. We’re always here whenever you need us, so don’t hesitate to reach out again! 🙌

5 / 5 Share

Sept. 12, 2025

Customer servise is good. App also is good.

Store

MAYA TX

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! 💙 We're glad you’re happy with both our app and support. Your feedback keeps us motivated to do even better 🚀😊."

5 / 5 Share

Aug. 30, 2025

otomatik kırpma özelliği harici kullanışlı. Bazı geliştirmeler yapılabilir. Uygulama desteği çok yardımcı oldu.

Store

Kılıf Al

Using app

About 4 hours

Developer Reply

Thank you so much for your valuable feedback! 🙏✨ We’re glad you found our support team helpful 🤝💬. We’ve noted your input on the cropping feature 🖼️🔧 and will keep improving to give you the best experience 🚀💡.

5 / 5 Share

Aug. 20, 2025

The support Priyanka is very fast and will help with everything. The add-on is exactly what I was looking for. The price is great. I recommend it.

Using app

2 days

Total reviews

8

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! We’re thrilled to hear that Priyanka could help you quickly and make everything smooth for you 🙌✨ We’re glad you’re enjoying the add-on and finding value in our product personalizer app. Your recommendation means a lot to us 💖😊

5 / 5 Share

Aug. 20, 2025

Ho avuto un problema tecnico ma tempestivamente hanno risolto l'inconveniente.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! 💙 We’re glad our team could quickly resolve your issue. Your satisfaction means a lot to us, and we’re always here to help whenever you need. 🚀"

5 / 5 Share

Aug. 13, 2025

good

Store

Matmuis

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

"Thank you so much for your kind words! We're glad to hear the app is working well for your store. Our team is always here to help if you need any further support. 😊"

5 / 5 Share

Aug. 6, 2025

"SB Custom Product Personalizer is easy to use and works perfectly with my Shopify store. I like that it integrates directly into the Shopify admin and supports the latest themes. Their support team is very quick and helpful whenever I have questions. A great tool for offering product personalization to my customers."

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We’re thrilled to hear that SB Custom Product Personalizer is working seamlessly for your store and that you’re enjoying the admin integration and theme compatibility 🎯🛍️ Our support team is always here to help, so it’s great to know we’ve been able to assist you quickly 💬⚡ Wishing you continued success with your personalized products! 🧡✨

5 / 5 Share

Aug. 5, 2025

Atencion por el chat perfecta! Tenia un problema para que apareciesen las variantes de los colores en las camisetas personalziadas y me hicieron ellos directamente los ajustes para que todo estuviese bien, pidiendo permiso para acceder a mitienda de shopify como administradores. Gran ayuda y muy rapida.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

🌟 Thank you so much for your kind words! 🌟 We're thrilled to hear that our chat support was able to assist you quickly and effectively! 💬🛠️ Making sure your color variants show up perfectly is exactly the kind of support we aim to provide. 🎨👕 Thanks again for your trust and for allowing us access to help directly in your store. We're always here if you need anything else! 😊🚀

5 / 5 Share

July 31, 2025

Amazing effective and fast customer service

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that you found our customer service for our product designer app is amazing, effective, and fast 💬⚡ Your satisfaction is our top priority, and we’re always here to help whenever you need us 🙌 Thanks again for your support! 💖

5 / 5 Share

July 30, 2025

Установил приложение, настроил, но в карточке товара не отобразилась настройка. Техподдержка быстро помогла с этим.

Store

My Store

Using app

7 days

Developer Reply

Thank you for your feedback! 😊 We're glad you found the setup process smooth overall, and we're especially happy to hear our technical support team could assist you quickly when the settings weren’t showing on the product card. 💪 If you ever need help again or have any suggestions, we're always here for you! 🚀🛠️ Thanks for choosing our app! 🙌✨

5 / 5 Share

July 7, 2025

Service client au top !

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer support team. We always strive to provide fast, friendly, and helpful service to support your success. If you ever need anything else, we're just a message away! 😊

5 / 5 Share

June 30, 2025

This App has upscaled my site. Minor hiccups were quickly resolved. I am thoroughly looking forward to the new upload quality feature that has been introduced to fulfill customer orders.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and positive feedback! We're thrilled to hear that our Product Personalizer app has helped elevate your site’s performance. We truly appreciate your patience with the minor hiccups and are glad our team could resolve them quickly. Your excitement for the new upload quality feature motivates us—we built it with merchants like you in mind to make fulfilling custom orders even smoother. If you ever need assistance or have suggestions to improve the Product Personalization experience, we're just a message away. Thanks again for being a valued part of our community!

5 / 5 Share

June 23, 2025

I’m really impressed with the customer support – especially Jay, who handled my requests with professionalism, speed, and great attention to detail. He clearly understood my needs and guided me step by step with patience and clarity. Thanks again for the amazing support! I highly recommend this app.

Store

Ma boutique

Using app

About 1 hour

Developer Reply

Thank you so much for your kind words and glowing recommendation! 😊 We’re thrilled to hear that you had a great experience with our support team—especially with Jay. We take pride in providing attentive, personalized support, and it’s wonderful to know that Jay was able to assist you with professionalism and care. Your satisfaction means a lot to us, and we’re always here if you need anything related to our product customization app in the future. Thanks again for being a valued user of our app!

5 / 5 Share

June 16, 2025

Best customizer so far and very fast support! But there are still some things to improve - like to show the product variants at the customizer and switch the images if a variant (e.g. color) is selected.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and great feedback! We’re thrilled to hear that you’re enjoying the customizer and our fast support—it truly means a lot to us. 😊 We completely agree with your suggestions regarding variant display and dynamic image switching. These are valuable enhancements, and we're already working on improvements in this area to make the customizer even more powerful and seamless. Your input helps us grow and serve you better—thank you again for sharing it! If you ever need anything or have more ideas, feel free to reach out anytime. We're always here to help!

5 / 5 Share

June 9, 2025

Great product customizer. Their support team is helpful and responds quickly to any of our questions. Highly recommend this plugin!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! 😊 We’re thrilled to hear you're enjoying the product customizer and that our support team has been able to assist you promptly. Providing helpful, fast support is something we really value, so your feedback means a lot. If you ever need anything else or have suggestions, we're always here to help! Thanks again for being a part of our community! 💼✨