Posters and canvases of high quality review for SB Custom Product Personalizer

1 / 5

Aug. 7, 2025

They promised to refund the money tomorrow, then as soon as the money would reach the account, and so on, but in the end they never refunded it. I asked them several times, and every time they said “tomorrow, tomorrow.” You can keep the money; this is a warning for other buyers. Regarding the app: + Support responds and helps with setup - Doesn’t work with variable products - Doesn’t adapt to needs, very few settings - Does not cover personalization needs due to lack of features, especially if the product is variable.

Using app

6 days

Total reviews

3

Average rating

2.7

Developer Reply

😔 We’re truly sorry to hear about your experience. We completely understand how frustrating repeated delays with refunds can be, and we sincerely apologize for not meeting your expectations. 🙏 💳 To clarify: one of your payments never reached our account, which is why we couldn’t process a refund earlier. However, for the payment that did reach us, we coordinated with our account team and the refund has been issued ✅.

SB Custom Product Personalizer for Shopify
SB Custom Product Personalizer
4.6 star
97 reviews

Web to Print Studio | Product Personalization Made Easy

Developer
Shopify App Store