BOLD Discounts ‑ Flash Sales for Shopify

BOLD Discounts ‑ Flash Sales

Top App to Schedule Flash sales and Discounts Shopify

Developer

Rating

4.3

feedback

1,223

Reviews

chart

#411

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    32%
  • More than a year
    40%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a significant number of negative experiences reported by users. One common theme among the negative reviews is the app's malfunctioning, causing incorrect discounts, pricing errors, and difficulties in removing discounts. Users have also expressed frustration with the lack of response from customer support, leading to unresolved issues and financial losses. On the positive side, some users have praised the app for its ease of use, time-saving features, and helpful customer service representatives who assisted them with setup and troubleshooting. Additionally, the ability to schedule discounts and apply them to specific products or collections was highlighted as a valuable feature.

Highlights

Mixed reviews with a significant number of negative experiences
Malfunctioning app causing pricing errors and difficulties in discount removal
Lack of response from customer support leading to unresolved issues and financial losses
Ease of use and time-saving features appreciated by some users
Helpful customer service representatives assisting with setup and troubleshooting

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (106 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 10, 2024

very bad app

Store

Marazon

Using app

5 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 2, 2024

I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.

Store

KSRESIN

Using app

About 3 years

Total reviews

8

Average rating

4.0

1 / 5 Share

Nov. 13, 2024

5 support requests later, still no response The discount doesnt work well or function with multiple currencies

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello, our team has reached out to provide assistance but we haven't heard back from you yet. Please respond in order for us to help with your affiliate question.

1 / 5 Share

Oct. 17, 2024

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

Using app

34 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted? You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.

1 / 5 Share

Oct. 9, 2024

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

All reviews

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