BOLD Discounts ‑ Flash Sales for Shopify

BOLD Discounts ‑ Flash Sales

Top App to Schedule Flash sales and Discounts Shopify

Developer

Rating

4.4

feedback

1,221

Reviews

chart

#373

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    32%
  • More than a year
    40%

Reviews Summary

The reviews for this Shopify app are quite polarized, with a mix of 1-star and 5-star ratings. The negative reviews highlight issues such as the app causing serious problems with the store, discounts not applying correctly, lack of customer support responsiveness, and pricing errors leading to significant financial losses. On the other hand, positive reviews praise the app for being easy to use, time-saving, and effective in setting up discounts for sales. Customers appreciate the helpful and responsive support team, especially individuals like Chandan, Chintak, and Irfan, who assisted them with various issues.

Highlights

Issues with discount application and pricing errors
Positive feedback on customer support
Ease of use and time-saving features
Polarized ratings with a mix of 1-star and 5-star reviews
App effectiveness in setting up discounts

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 13, 2024

5 support requests later, still no response The discount doesnt work well or function with multiple currencies

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 17, 2024

SCAM! Do NOT install this app! There is no free version, and it will cause serious issues with your store. I'm struggling to fix the broken code. This type of app should not be allowed on Shopify.

Using app

34 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi There - I'm very sorry for the trouble you had. The app shouldn't include any code in your shop, it only discounts prices. Wondering if maybe another app conflicted? You are correct, the app isn't free, but there is a free trial. Apologies if that was confusing in the pricing. The free version listed is if it's installed in a Dev shop, or Shopify Sandbox test shop.

1 / 5 Share

Oct. 9, 2024

I removed and discounts still applied. I cant remove. And support NEVER RESPONDS

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Something doesn't sound right, wondering if you maybe tried to remove the discounts another way and not through the app? The app discounts products through Shopify's API, and then when you turn off a sale it changes them back through the API. Sometimes we see merchants try to manually change prices back in Shopify rather than through the app. Wondering if maybe that happened.

1 / 5 Share

July 29, 2024

I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.

1 / 5 Share

June 13, 2024

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

Using app

29 days

Total reviews

9

Average rating

4.6

All reviews

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