Bold Discounts ‑ Flash Sales

I didn't work. Discounts were applied to orders for only the first 3 hours. I tried to make contact with the team as this was seriously affecting my black Friday sales. No response.

I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts

Not showing discounts on all products , customer service not responding, very bad for black friday, cost us money. Not recomanding this app.

I was excited about the app and their suite of products but a bad support experience pointed me elsewhere. Inept support more concerned about their positive/negative rating than actually providing support. Lack of communication and finger-pointing when action not taken. Slow response - problem left unsolved. I ended up going with another app that does the same thing. Sour taste left for BOLD and I will be avoiding all of their products going forward.

It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.

Prices sometimes come up correct and other times are incorrect. It is become a mess with our customers

Complex set up required. You can struggle with it or wait 2 days for them to do it for you (and some features are immediately chargeable). No thanks.

So far, I'm not impressed. Not only did I pay to have them adjust the appearance of my sale icon and it has not been completed in the 2-day time frame, but when I add items to my sale, they do not get added to the app's rules so half of my collection does not appear to be on sale. I did email them about this but haven't heard back from anyone. I'll revise my review as my experience changes. Fingers crossed that this gets better. *UPDATE 2/13/17* Sadly I am having problems with the sale prices not being calculated/showing. I have contacted support and will update this review accordingly. On a positive note, once I got someone to help me with installing the sale banner, they were AWESOME to work with and went above and beyond to make that right.

The bold team is definitely dedicated to making useful apps supported by excellent customer service. However, I found this app to be extremely sensitive and the first promotion I launched ended with many items having their set discount doubled by the app... so instead of having an awesome and successful sale I ended up with a ton of orders with items sold at 50% off the sale price (lost lots of money on these sales)! The support team could not really resolve this issue (in spite of being responsive to the support ticket) and it sounds like many users had a similar experience around the time I did (Black Friday week). So, be aware, that any slight change made to items in your store while a sale is active has the potential to mess things up significantly. And that sucks.

Very disappointed, I have had a deleted sale stuck on many products for nearly a week. Fast but ineffective customer service.