All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
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3 / 5 Share

Feb. 15, 2022

Unfortunately cannot be used alongside a third party inventory management system, it's a shame we weren't told this from the start.

Using app

4 months

Total reviews

4

Average rating

4.5

Developer Reply

Thank you for your feedback! We appreciate that you took the time to leave us a review. Our team has reached out to provide you some assistance as we do have a version of Discounts which is more compatible with third party inventory apps. Hopefully we can help with a solution that fits your needs!

3 / 5 Share

Dec. 31, 2021

Good app in theory - sets up a discount separate from the discount codes on Shopify. This creates potential for abuse by customers who can use existing discount codes to stack two discounts. This needs to be fixed immediately.

Using app

7 days

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for your feedback! We do have a version of Bold Discounts that will prevent discount code stacking. Our team has reached out to help provide you with some more information on how to proceed with the best solution for your needs. Thanks for taking the time to write in, and thanks for choosing Bold!

3 / 5 Share

Feb. 22, 2021

very soon to describe the service I did it recently let's see how everything works this month, then I'll make the right observations

Using app

2 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for your review. We are so excited for you to try our app!

3 / 5 Share

Jan. 7, 2021

i just installed the app and still don't know about it but i heard its good and useful but i should try

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 11, 2020

Not sure yet, have to try more. It's not completely clear what to do en how to use this app yet. Hopefully soon!

Using app

3 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi there! Thank you for your feedback. If you would like some more support setting up the app feel free to book an onboarding call at boldonboarding.youcanbook.me, check out our help center or access our live chat!

3 / 5 Share

Nov. 19, 2020

I downloaded this app to use multiply sales during black Friday weekend. We will see how it works. It would have been nice to have more sale options like buy one get one a percentage off etc.

Using app

11 days

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for your feedback! We are always looking for ways in which we can improve and your feedback is greatly appreciated. Good luck on Black Friday!

3 / 5 Share

Nov. 17, 2020

Seems pretty easy to use but there are some loop holes that without a proper tutorial (i.e. how to change the color or styling of the old prices) is very confusing and it does not help that they only offer support during regular hours so if you run your business at night, good luck.

Using app

About 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your review. We really appreciate the feedback on how we can offer industry leading support!

3 / 5 Share

Oct. 24, 2020

Hola, tengo la aplicación en periodo de prueba, no me muestra el precio regular tachado, solo el precio del descuento, ¿cómo puedo mostrar los dos precios?

Using app

5 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 19, 2020

still trying to figure out not easy to use . not user friendly and there are many issues with this app

Using app

About 1 hour

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for your feedback. We are so sorry you were having issues, we do have a team dedicated in assisting merchants with the set up of our apps! And we would be more than happy to help you with any set up questions or any issues you may be having.

3 / 5 Share

Oct. 5, 2020

It works great, but you need the 35 dollar version, if you want the prices to also change in the shopify system and not just frontend.

Using app

6 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you so much for your review. After hearing feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

3 / 5 Share

July 7, 2020

The site-wide discount functionality works but has a few issues: - You have to goto Help > Liquid Installation, otherwise the app doesnt' work - The app doesn't show discounts for "Frequently Bought Together" items - When the discount is live, abandoned cart emails do not get sent because the orders are created as "Draft Orders" instead of normal orders. Beware, don't try to manually send Abandoned Cart emails, otherwise the emails are sent with an empty body because the template cannot find any items in the Draft Order.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 3, 2020

not to easy to use, has some bugs. I have been trying to set up a discount for a while. But it looks nice.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

June 27, 2020

It works pretty well and it was easy to install and sink to my store front, but it would be better if you could select the customer group who would receive the discount.

Using app

19 minutes

Total reviews

2

Average rating

2.5

3 / 5 Share

June 10, 2020

In new version one minute the price is showing with discount applied, but then when I go back 5 minutes later, there is no longer any discount applied to product price. Very strange.

Using app

--

Total reviews

1

Average rating

3.0

3 / 5 Share

April 4, 2020

Disappointed - started using the app yesterday and the discount set until Sunday DISAPPEARED on Saturday morning. A purchase went through without the discount. Also, had to se the discount twice before it took, even if I was told it was synchronized with the shop. In trial period right now, we'll see how it behaves, but I lost trust this will properly without supervision.

Using app

1 day

Total reviews

1

Average rating

3.0

3 / 5 Share

March 7, 2018

Been using for a few months now. Set is fine and support of some issues has been Very Good. Honestly, by itself, this Product Discount app has not proven itself to us yet. However, working in Tandem with the Product Upsell app, we have been getting good results :)

Using app

4 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Feb. 6, 2018

If you are using the App on it's own and you're using no other apps in your store then it is great and does what it's supposed to. Bold's customer support is also great, so from that point of view I can definitely recommend them. However, if you're using other apps, their apps constantly interfere with those and don't work properly. In this specific case I am using another app for wholesale pricing. I constantly list new products in my online store, but if you duplicate a product that is on sale in order to list a new one, the Bold app causes havoc in the shopping cart showing a completely wrong total, even when no items that are on sale are in the shopping cart. This has resulted in customers overpaying their orders. It's rather embarrassing! I had another app conflict with Bold's Wholesale app before I gave up and installed the other one (which works perfectly with no bugs), where the interference of it with another app lead to negative stock that for some reason people were able to buy. Unless Bold can figure out how to make apps that work 100% like my other apps, I won't be installing any more new apps from them. It's a shame.

Using app

About 1 year

Total reviews

3

Average rating

3.0

3 / 5 Share

Oct. 14, 2017

1. The video tutorial is outdated. 2. Default SALE is not good. 3. Changing SALE icon in the collection is hard. 4. Setting SALE clock perfectly is a big challenge.

Using app

About 2 months

Total reviews

2

Average rating

4.0

3 / 5 Share

March 27, 2017

Hello, Yes, I am using your app for a week or so. My overall experience is not very positive. I understand the app needs some adjustments because of the different themes. The problem is, I did mot realize that when I bought it. The benefits and the pictures of the app are to good to be true. It was not easy to find out how to get the same effects like the 'simple' 'strike out, 'was/is. Fortunately, I found the 'trick' (a part of it....) before I jumped in all kind of code replacements or payments to hire one of your experts......! All together, three stars for now and no recommendation to friends, etc. I am sorry..... Best regards, Sjoerd PS, I really like to replace my current loyalty program for yours, but not now.

Using app

About 3 years

Total reviews

6

Average rating

4.7

3 / 5 Share

Sept. 11, 2020

Great app. Easy to use, and does the job! However, if you have many products the app can take up to 10 hours or more to apply the discounts. Also, we have recently requested the app to be removed and it has taken over a week and multiple emails and they have yet to remove the remaining code on our site. Update: after they saw the review they reached out and removed the code.

Using app

About 4 years

Total reviews

23

Average rating

4.9