All reviews

Rating Breakdown

  • 5
    72% (354 ratings)
  • 4
    9% (44 ratings)
  • 3
    2% (9 ratings)
  • 2
    3% (14 ratings)
  • 1
    14% (68 ratings)

Reviews with Text

  • 100% (488)
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5 / 5 Share

March 4, 2015

Great app and excellent support from the team.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2015

Love this app, we have a few discounts running 24/7 with this, it always works like it's supposed to

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 3, 2015

Product Discount App is great. We use it to offer special prices for a week on a count down timer which is great. Easy to set up and have operating. We now run weekly specials for our visitors. Highly Recommend. Craig Fiori

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

Easy to use, does what it promises. And I like the one time fee as opposed to paying every month. This is such basic functionality that i think it should be standard shopify functionality actually. Great service as well.

Using app

Over 8 years

Total reviews

9

Average rating

4.4

5 / 5 Share

Jan. 20, 2015

This app saved me a ton of time. Very easy to use - pretty self explanatory but also has good tutorials and videos. I've only used the basic package so far but it looks like there is a whole lot to this app. Looking forward to trying some of Bold's other apps.

Using app

6 days

Total reviews

6

Average rating

4.7

1 / 5 Share

Dec. 22, 2014

CAVEAT EMPTOR, support for this app is mediocre, time consuming, and very frustrating, and I'm really just too busy for this crap. Their communication skills have thus far been very limited, and I don't know if the issue is: a. there is a communication disconnect and they don't understand what I am asking for (although I'm a pretty lucid and a direct communicator) b. they are dense c. they are lazy d. they really have no idea what it's like to run a small business Regardless, I'm regretting buying the app and I wish I'd gone with one of the other apps. Sale Icon and Countdown Timers are not part of the initial app, they have to be added afterward, which might be OK if you are a code-head, but if you're just a regular small business owner you'll have to pay them to install it for you. The price isn't horrible, I was ok with that, except they don't tell your any of this until you've already BOUGHT the app, and then the info is provided in an email. A link is provided in that email to a web page you won't be able to find it any other way, so DO NOT DELETE THAT EMAIL! On the web page it tells you to choose your Sale Icon & Countdown Timer choices, but it doesn't have a button or link illustrating your choices. There is a button at the bottom of the page that says "GET HELP" so I clicked it, thinking it would send me to a reference page, but it just billed me for the service. When the system asked me to Refuse/OK the charge I refused it (as I was nowhere ready to move ahead) and it still registered me for the service. I then emailed them, explaining that I was charged, was not ready to move forward, and was having a hard time finding my choices. They responded, offering to refund the charge and offer the services for free. Several more emails were exchanged, thanking them for the freebie, but I still needed the webpage that illustrates my choices. They kept sending me emails asking me to give them access to my shopify site, and I kept replying that I needed them to send me to the appropriate page with the options. They didn't get back to me over the weekend, despite the fact that I told them time was of the essence, and all I needed was for them to send me a link to the appropriate web page - not rocket science, and not a lot of work. Monday morning they replied with a small, difficult to read screenshot of a the appropriate web page, but no link or http address to the page it originated from. Seriously?! I finally excavated the email I referred to above (the one you should not, under any circumstances, misplace), found the link, and it appeared to be the page the screenshot was referring to. THANK GOD! I finally found the options I was looking for, and then found that they don't have any illustrations of what the different option will look like on your web page. Not super helpful if you don't want your online store to look like a MySpace page. Other Issues: 1. They don't have videos for all of their options. When you click the video button it says they are making one. 2. You can't find answers to all issues on the support page. For example, they don't have any support showing your options for Sale icons or Countdown Timers on the support page. ADDENDUM After I posted this review I received an email from one of the co-owners offering apologies and the following choice bits: "Everyone at the office read it and it's really made us all depressed." "...when I saw him (customer rep) read what you wrote that and called him dense his face just sunk, he feels really bad." "This review has really put everyone in the office into a depressed mood so I wanna do what I can here. It's the meanest review we've ever got, and right before Christmas... :-( " I'm not sure this company is run by adults, definitely not business people. All I want is software that works quickly and easily so I can get on with the work of my business.

Using app

3 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 18, 2014

Fantastic! Loving it so far. Really simple to use after a little getting used to and customer service is super helpful. And most imoportantly the customers are loving it!!!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2014

Great app, Easy to use and well thought out.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2014

We were forced to leave MagentoGo by the end of the year, so we launched on Shopify on cyber Monday of all days! Shopify's limited discount abilities were an immediate problem; we needed a holiday sale. Product Discount came to the rescue. It was easy to set up, and I like that it added "Sale" banners to the things that we put on sale. It was easy to schedule and end time for the sale too. We added 10% discounts to selected products by creating a sale collection and without having to go into every product page to adjust prices, which saved a lot of tedious work. I especially like the one-time fee structure...no monthly payments.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 9, 2014

Great app! Assists with all of the sales / promos you'd assume that Shopify already has the capability of doing, but doesn't! I'd say that this is a MUST. Plus, the support is really helpful! Definitely worth the 5 stars.

Using app

About 1 year

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 2, 2014

Very disappointed, I have had a deleted sale stuck on many products for nearly a week. Fast but ineffective customer service.

Using app

7 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 2, 2014

In a time crunch we purchased the Product Discount app for our cyber monday sale. The process was easy and the costumer service is amazing. Would defiantly recommend.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 30, 2014

HOLY CRAP!!!! These guys are AMAZING!! Went Above and Beyond helping to fix things that didn't all have to do with their App. And RON.... if you get this guy on the phone you are in great hands. I swear this guy helped write the Matrix. He Was SO GOOD. This was a 3am their time too!! So if you considering any of Bold apps... its such a great investment. So so happy

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2014

Great app does exactly what its supposed to. We are using it for the first time this weekend on our Black Friday and Cyber Monday specials. All the testing we have done has gone well, they have been helpful in answering questions and we look forward to the positive results.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 22, 2014

Initially we baulked at the Product Discount app, unsure of whether it would do the job as we wanted it too. A few months on and this app is great! It makes light work of any discounts, particularly if you have lots of products - then it's a breeze and a real time saver! There is amazing depth in how far down you can go with the discount (vendor, collection, products or product) and the date and timing of those discounts. This app does what it says, is easy to use and support isn't too far away should you need it. Highly recommended!!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2014

The Product Discount app by BOLD is wonderful addition to my on-line shop, paperandpearl.com! I really needed the ability to apply deposits like 50% of a custom order upon order receipt, with the balance to applied upon proof approval and Product Discount allows me to do this! I was also very interested in being able to run BOGO offers, like a BOGO50% offer to increase the basket size and offer a discount on some goods in my shop, and the Product Discount app allows me to do. I'm very please and would recommend the app for special offers now currently available via Shopify!!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2014

Top class customer support excellent app.

Using app

6 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Oct. 2, 2014

I have been using Product Discount for about a year and I love it!!! It is so easy to use, it is absolutely the greatest. I would highly recommend to anyone. I have just had Product Bundle downloaded and I can't wait to try it. The only reason I looked at Product Bundle was because Product Discount is so easy to run.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2014

We were unsatisfied with the standard shopify discounts so we decided to download the Product Discount app. We couldn't be happier! For a flat fee we are able to enjoy the perks of this app quickly and with ease and all with great customer service!

Using app

7 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 5, 2014

Very easy to use. We have used this in two separate stores and have had absolutely no issues.

Using app

10 months

Total reviews

2

Average rating

4.5