All reviews

Rating Breakdown

  • 5
    79% (963 ratings)
  • 4
    8% (103 ratings)
  • 3
    2% (27 ratings)
  • 2
    2% (23 ratings)
  • 1
    9% (104 ratings)
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2 / 5 Share

April 30, 2018

This product has great functionality however it has many bugs that have not been addressed over the last year. If you place a large number of items in a discount, the system will often hang or can take hours to apply. Even now, we have a discount with only 9 items and what should take less than a minute has been taking over 30 minutes while we stare a spinning "working" and no way to cancel or restart. So...our marketing campaign is on hold until this program decided to run today (a weekly event) and we're at the mercy of Bold tech support. We can open a ticket but often new tickets now can take over a day to respond so we've lost our window for our Monday promotion. I wish Bold would focus more on making their apps rock solid vs launching more apps and and features. My 2 cents...

Using app

Almost 3 years

Total reviews

4

Average rating

3.8

1 / 5 Share

April 23, 2018

I just watched 2 sales slip through as my discount was having issues mid promotion. No sense of urgency with help support live chat....2-3 days for a "specialist". I used to love Bold, and have many of their apps. However, based on this experience I'll be deleting them. Also of note, production options does not work with product discount showing the real time pricing change. I was told I would have to pay for customization which is silly. So, Bold COST me money, therefore, 1 star review. They lose all of my trust based on this.

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

April 23, 2018

Highly recommend! Easy to set discounts. The support team, especially Dan , was great. Thank you

Store

Cuddels

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2018

We rely heavily on the Bold Discount App to manage our discount cycles. Love to set the start date and end date of discounts and then let the app make the scheduled changes. We have definitely made store sales because of the ease of being able to make changes to the discount schedule on the fly - and it's so easy to do! We have requested help from support on many occasions, from installing our SALE tag code to bug fixes, and all have been handled quickly and professionally. Our latest bug fix was handled by Dan; he corrected our issue fast and was so personable to boot. We even use this app together with the Bold Upsell app and the Bold Sales Motivator. Nice suite of apps -> Keep up the great work BOLD! :)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2018

Highly recommend this product and the great work by the developer who is always responsive in a timely manner.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2018

Great, useful easy to use app. Makes setting up and running sales and discounts very easy. When I contacted support for help with a query they were very swift, friendly and helpful in their response and got it sorted straightaway for me. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

What a great app. This saves me a lot of time from have to do the different types of discounts manually. Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

I have been very pleased with this app so far. Does everything it promised to do and I find it simple to use. Very handy for setting up sales promotions.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2018

great apps, save us a lot of time

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2018

It did the job and save me a lot of time if I need to give discounts on a collection or a group of products. Thanks :)

Store

Skyllie

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2018

I installed this app for my online store furniturestop.co.uk last month and since then it helped me in driving more and more sales.

Using app

Over 2 years

Total reviews

16

Average rating

4.8

5 / 5 Share

March 12, 2018

Really great powerful app with excellent customer service!

Using app

27 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2018

Perfect app to create BOGO offers with Product Upsell app. Very fast support. Good job guys ;)

Using app

20 days

Total reviews

4

Average rating

5.0

3 / 5 Share

March 7, 2018

Been using for a few months now. Set is fine and support of some issues has been Very Good. Honestly, by itself, this Product Discount app has not proven itself to us yet. However, working in Tandem with the Product Upsell app, we have been getting good results :)

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

April 25, 2018

Thanks Abhijid . I'm not very app savvy and you were awesome in your help. I'm up and running. Many thanks, Lorraine

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 5, 2018

The combo of Product Discount and Product Upsell has allowed us to create offers that otherwise eluded us. Further, we're not quite as tech-savvy as we'd like, but have found the folks at Bold to be very helpful, and prompt. They have actually exceeded our expectations on customer support.

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 27, 2018

I consider this app is a very practical solution

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 22, 2018

Very happy with the service! Friendly and quick turnaround and very helpful with installation. We've encountered some issues with products being duplicated after running a BOGO sale and has caused a little trouble for us but we've figured out how to work around it for the most part.

Using app

7 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 14, 2018

Great service! App is user friendly and valuable to anyone with a store.

Using app

3 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Feb. 6, 2018

If you are using the App on it's own and you're using no other apps in your store then it is great and does what it's supposed to. Bold's customer support is also great, so from that point of view I can definitely recommend them. However, if you're using other apps, their apps constantly interfere with those and don't work properly. In this specific case I am using another app for wholesale pricing. I constantly list new products in my online store, but if you duplicate a product that is on sale in order to list a new one, the Bold app causes havoc in the shopping cart showing a completely wrong total, even when no items that are on sale are in the shopping cart. This has resulted in customers overpaying their orders. It's rather embarrassing! I had another app conflict with Bold's Wholesale app before I gave up and installed the other one (which works perfectly with no bugs), where the interference of it with another app lead to negative stock that for some reason people were able to buy. Unless Bold can figure out how to make apps that work 100% like my other apps, I won't be installing any more new apps from them. It's a shame.

Using app

About 1 year

Total reviews

3

Average rating

3.0