BOLD Discounts ‑ Flash Sales

Aug. 18, 2020

This app didn't do what I needed for my own store, which is fine as that happens frequently. However, even after deleting the app, it has caused issues in my theme which has completely changed the layout on my collections pages and the way my prices are shown. My website does not load properly and looks unprofessional. I have reached out to their support team a few days ago and have not heard. I would not recommend this app, even if it did what you wanted it to because their customer service is unresponsive.

Aug. 13, 2020

seriously how long does it take to get this app back up?????????????????????????????????????????????????????????????????????????

Aug. 11, 2020

I purchased the original Discounts in full and now I'm being forced to upgrade and pay a monthly fee which they said would never happen. Now I'm out my original investment and have nothing to show for it. I'm beyond pissed and no one will even bother to fix the issue.

Aug. 10, 2020

Customer service is non-existent. Don't install this app unless you're confident that you won't need to use it within the 14 day trial period, and be prepared to have to wait longer than that.

Aug. 10, 2020

I was quite ecstatic to download this app in hopes of being able to clear out my summer collections only to be faced with the task of dealing with the most incompetent team in the world. It took them nearly three weeks to get anything done and when they finally "fixed their issue", their app deleted me entire collection. Don't tell me you are sorry, just be more careful and deliver what your business promises.

Aug. 10, 2020

Please avoid Bold - all of the apps. See my review about Upsell - you will spend countless hours on support getting bogus information and they can't even get the app to work. I've had problems with Product Options obliterating my Shopify variants - unfortunately, it was working fine and then one day it screwed up my variants. I had no idea - here's the problem - it may work one day, but tomorrow who knows? Who has time to continuously check this? Who has time to spend on support, doing one thing and then being told the next day that's not right. AVOID THEM.

Aug. 4, 2020

SE POTESSI DAREI -1. HANNO SPACCATO IL MIO NEGOZIO RENDENDOLO INAGIBILE PER 2 GIORNI, PER FORTUNA AVEVO UN TEMA DI PROVA ED HO MESSO ONLINE QUELLO VECCHIO. IL SUPPORTO LENTISSIMO è ARRIVATO DOPO DUE GIORNI CON LAVORAZIONE DI ULTERIORI 4 GIORNI. IMMAGINATE SE NON AVEVO UN TEMA DI PROVA QUANTO LAVORO AVEVO PERSO!! NON ISTALLARE SE NON VUOI DISTRUGGERE IL TUO TEMA.

July 31, 2020

Unfortunately, automatic install messed our theme and custom installation by app tech support didn't work either.

Sept. 23, 2020

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

July 22, 2020

I upgraded the app to the new version but unfortunately the discounts are not working !! I contacted the support with no response or action from their side to solve the matter as the app can't read the store currency which is different than US $ !! I'm really disappointed of how my issue is being handled and will be offloading the app next week If I don't hear or see an action from the developer .

July 18, 2020

Does not work well with Spocket. It slashes Spockets compared at prices rather than the price I set, so you can't actually see the discount, because the price doesn't change, and it messed up the theme of my store and now I can't fix it.

July 18, 2020

I am so confused with the upgrade. I cant get the sale to tag onto the Wale page. The Discounts are not applying. I am so frustrated!

July 8, 2020

We already paid a yearly fee of $99 in May, now asking me to pay $20/ month on top? Ridiculous! Would like refund please!

May 31, 2020

Remove your code from my theme ----------------------------------------------------------------------------------------------------------

Nov. 26, 2020

Updated November 26.2020: Your app just messed up our store so bad. I had to uninstall it and go back to manually discounting everything during Black Friday. Buy Buttons and Quantity boxes won't show up on any iOS devices, which is over 80% of our traffic. It works fine with Android devices. PLEASE do not offer this product until it is properly fixed. I should have known not to have you guys install this when the installer was broken and didn't work in the first place. Theme being used is Mobilia by Out of the Sandbox which is used by a great deal of sites. Previous Review: I am glad that I did a test item instead of relying on this to work next week for Black Friday. The installer did not work but there was no way of knowing that it didn't work, because no errors were given. I chatted with support and they did say that they could manually install it for me but could not tell me if the process would take hours, days, or weeks when I asked. I was told that recently it was weeks but that they had hired more people so it might be less.

May 27, 2020

Terrible customer service. After deleting the app per their instructions it had still left code on my website. It has now change the way my products display and left some products that never had discounts with multiple prices. I have sent 2 emails, I have also had Shopify help contact them with no reply! WOULD NOT RECOMMEND!

Feb. 20, 2020

I do dropshipping since 2 years. I DON'T RECOMMEND THIS APP ! THEIR CUSTOMER SERVICE IS NOT WORKING AT ALL AND IT HAS MESSED MY STORE UP ! NOT HAPPY WITH THIS AT ALL !!!!

Dec. 5, 2019

Somehow it bugged out all the prices in my store. It took my old prices and didn't save the new ones. Please be careful when using this app.

Nov. 7, 2019

My MAIN issue is that they falsely advertise with images showing the sale countdown clock on homepages - THEY DO NOT OFFER A HOMEPAGE COUNTDOWN CLOCK. Despite Bold showing many images in their blog and sample websites showing it on the homepage. You can only put the clock on ****individual product pages***. Additionally, I've had many issues with this app not working properly - one time the sale wouldn't go down and customer service wanted me to wait 24 hours for me to help, meanwhile my customers were able to take advantage of a sale that was supposed to have ended and I wasn't able to stop it.

Nov. 5, 2019

I'm sure this app is useful for smaller shops. Unfortunately, we found it to be very inconsistent and unreliable. Support is very slow and there are features that don't work the way they claim. Shops with collections carrying more than 50 products aren't going to have a good time. I was very hopeful when I first found the app but left after the free trial to find a more reliable solution.